Back

Regal Acura - Service Center

Lakeland, FL

4.5
639 Reviews

639 Reviews of Regal Acura - Service Center

Sort by
May 16, 2024

Ray always goes above and beyond! He is the best! I have always been happy with Regal and recommend them to friends and family. More

by DT2017
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Regal Acura responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.

May 16, 2024

Great new car shopping experience, sales staff provided excellent service. We are very happy with our new vehicle and hope to have a a good dealings going forward. More

by dbkboard
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Cooper
May 28, 2024 -

Regal Acura responded

Congratulations on your purchase.

May 15, 2024

I always receive excellent service when I go to Regal. I bought my car from them in 2011 and all my maintenance has been done there. The staff is friendly and very helpful. More

by BOOGNSAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin ?
May 16, 2024 -

Regal Acura responded

Thanks so much for sharing your experience with us.

May 12, 2024

I wanted to have a class III trailer hitch and the wiring placed. Ray Taylor made the process of installation and the cost very clear to me. He got the part ordered and in very quickly and the whole instal More

by Larry Cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Regal Acura responded

Thank you for visiting us at Regal. We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible. I’ll make sure to share your feedback with them.

May 02, 2024

Everything was great! Great work and great customer service! I will definitely be back again. More

by WATFAM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
May 03, 2024 -

Regal Acura responded

We are grateful that you took the time out to leave us a review.

April 17, 2024

Everything was ok ! Did not wash or vacuum car! Which was strange seeing that I brought a brand new car from the dealership More

by yat1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Apr 19, 2024 -

Regal Acura responded

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

April 17, 2024

Thanks to the hospitality and great service especially from Austin Smith. The whole team was being helpful and appreciative. More

by thuantran49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Apr 19, 2024 -

Regal Acura responded

We are so grateful for your review. Thanks for sharing your review with us and the community

April 13, 2024

All I wanted was to know if my car qualified for a recall. I dropped it off Friday and didn’t get it back until Wednesday, along with a bill of $129 to tell me it doesn’t fall under the recall and the More

by DA_LYDSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Regal Acura responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.

April 03, 2024

Excellent Service and Informative sale representative. We appreciate the friendly service, knowledgeable sale representative, and straightforward financial advice. More

by SKENTSMITH95
Recommend Dealer
Yes
Employees Worked With
Troy Carter
Apr 11, 2024 -

Regal Acura responded

. It means a lot to us that you took the time to share your thoughts with the rest of our community and us.

April 03, 2024

They are great with pricing and customer service It is the 2nd car I bought from Brandon. His service is excellent More

by Llark
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
Apr 11, 2024 -

Regal Acura responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

...
9
...