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Regal Acura - Service Center

Lakeland, FL

4.4
654 Reviews
Call Service Center (863) 260-7476

654 Reviews of Regal Acura - Service Center

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August 31, 2024

Nice polite gentleman took care of all my needs, got the job done thanks again More

by mimil210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Regal Acura responded

Thank you!

August 24, 2024

Regal's service makes it well worth the 1 hour drive from Winter Garden! They're friendly and professional. More

by rirvin9800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Regal Acura responded

Thank you so much for sharing your positive experience! We’re thrilled to hear that our service is worth the drive from Winter Garden. Our team strives to provide friendly, professional, and high-quality service to every customer, and it's great to know we hit the mark for you. We appreciate your support and look forward to serving you again in the future.

August 23, 2024

Thank you for your excellent service and assistance in helping me find the perfect car. Your expertise and professionalism made the process smooth and enjoyable. I appreciate all your help Mr. Victor Estr More

by edejesus25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Estrada
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Aug 29, 2024 -

Regal Acura responded

Congratulations on your purchase!

August 23, 2024

Dealership is a great place and when I scheduled a service to be done on my car they did it right. More

by matteigian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Regal Acura responded

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.

August 22, 2024

Horrible time management! Waited nearly an hour before being asked to step out of my car. Than my vehicle was there for 5 hours. Oil changes take at least 2 to 3 hours! More

by adi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee not listed
Report | Print
Aug 29, 2024 -

Regal Acura responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please feel free to reach out to Chrissy Hartman – Service Lane Manager to discuss.

August 14, 2024

EXCELLENT, great communication, helped with the distance, would definitely purchase another vehicle from this dealership More

by psanzaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Regal Acura responded

Thank you!

August 14, 2024

Best service experience I have ever had at this dealership. Has not always been good. More

by susansmith33844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
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Aug 15, 2024 -

Regal Acura responded

Thank you for your kind words! We're thrilled to hear that this was your best service experience at our dealership. We understand that things haven't always been perfect, but we're committed to continually improving and providing the top-notch service you deserve.

August 07, 2024

The personnel that I dealt with were all kind and friendly. The time to complete the work was good and the cost was very good. More

by srklein54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson was kind
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Aug 09, 2024 -

Regal Acura responded

Thank you!

July 30, 2024

The dealership made the buying experience, very simple and quick. In the past, when I bought a car, I was at the dealership at least four hours I was in and out and just about two. The gentleman I work More

by patriotgirl3
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
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Aug 01, 2024 -

Regal Acura responded

Thank you for trusting Regal Honda with your service needs.

July 01, 2024

Very busy good staff do good work in a timely manner, nice waiting room and shuttle service More

by Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Regal Acura responded

We are grateful that you took the time out to leave us a review

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