Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Regal Acura - Service Center

Lakeland, FL

4.4
654 Reviews
Call Service Center (863) 260-7476

654 Reviews of Regal Acura - Service Center

Sort by
September 29, 2024

Service is always great the main reason I go to regal is for Austin Hernandez! More

by Cryslight97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin hernandez, Austin Smith
Report | Print
Oct 01, 2024 -

Regal Acura responded

Thank you so much for sharing your experience with us.

September 24, 2024

He was a Great advisor, quick turn around and and nice facility . Will be back More

by hgerun5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Regal Acura responded

We’re glad that you enjoyed your visit. Thank you.

September 19, 2024

Advisers in the Service Dept were friendly and attentive. They provided updates throughout while my vehicle was being serviced. Drivers for the shuttle are always courteous and punctual. More

by CHINGFUE
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
Report | Print
Sep 26, 2024 -

Regal Acura responded

Thanks so much for sharing your experience with us.

September 18, 2024

Great team at Regal Acura Lakeland . Thank you so much for the fast and efficient service. More

by shoema1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Regal Acura responded

Thank you!

September 11, 2024

Service was excellent they got me in and out very quickly and I would definitely recommend them More

by fish42870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Regal Acura responded

We sincerely appreciate you taking the time to share with us your experience at Regal.

September 10, 2024

The diagnostic was more then asked for and what came there for was diagnosed wrong for camera and ac. More

by Tsa3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Smith
Report | Print
Sep 12, 2024 -

Regal Acura responded

We're sorry to hear that you didn't get the result you were hoping for during your visit. We take pride in our services, and we apologize for not meeting your expectations.

Sep 12, 2024 -

Tsa3 responded

Due to false information given to me would I be able to get a refund on the 250 diagnostic fee charged me? I feel that’s reasonable to do. Please address thank you!

September 08, 2024

I had the most wonderful experience purchasing a certified Acura. Troy was outstanding to work with. More

by suzannep34
Recommend Dealer
Yes
Employees Worked With
Jared Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy
Report | Print
Sep 12, 2024 -

Regal Acura responded

Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

September 06, 2024

Listen, we needed a key fob for our MDX The Acura dealer in Tampa quoted us over $400 plus $229 to program. Regal Acura was $404 out the freaking door. These days it is nice to be able to get a deal when yo More

by Stella gonna bite you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Regal Acura responded

We built Regal to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback.

September 04, 2024

Scheduling is very easy, turn around for maintenance is usually quick, and advisors are friendly. More

by Infiniti17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Regal Acura responded

Thanks so much for sharing your experience with us.

September 04, 2024

Austin always takes care of my vehicle needs along with Chrissy. I’ve used Regal for my car services many years! Highly recommend Regal for all your vehicle needs. Thank you Regal! More

by Sueilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny Glover, Ken Huckabee, Austin Smith
Report | Print
Sep 06, 2024 -

Regal Acura responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.

1
...
7
8
9
...
66