Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Regal Acura - Service Center

Lakeland, FL

4.5
639 Reviews
Call Service Center (863) 260-7476

639 Reviews of Regal Acura - Service Center

Sort by
October 29, 2024

Your entire process from check in at arrival to check out when the service is complete is well planned and executed. More

by KFITZGERALD0310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Regal Acura responded

Thank you!

October 21, 2024

I worked with Troy who helped me close a deal on an Acura Integra. Troy was even keeled, never too high or too low through our negotiations. I would definitely work with him again. Although I feel some detai More

by smarttallguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Regal Acura responded

We're happy to see that you had a 5-Star experience with Troy. Thanks for sharing and congratulations on your new Acura.

October 21, 2024

Very easy to conduct business. We leased our new 2025 Acura RDX and Jared was very helpful. More

by capote
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Regal Acura responded

The team at Regal is thrilled you’re happy with your recent store visit. Congratulations on your new RDX!

October 19, 2024

Chrissy is excellent in helping us get not only good service but always with a smile! We didn’t have to wait long & felt like vehicle Le was all checked out for my trip to Atlanta! 😀 More

by KATS1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
Report | Print
Oct 29, 2024 -

Regal Acura responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

October 18, 2024

they did a good job and worked on my car fast but when i got my car back it was dirty on my seat and dirt on my mats More

by Tatiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Regal Acura responded

Thank you for your feedback! I’m glad to hear that our team worked quickly on your car, but I apologize for the cleanliness issues you encountered. We strive to return vehicles in excellent condition, and it’s disappointing to know we fell short in this area. I’ll make sure to share your comments with our team so we can improve our cleaning process. If there’s anything else we can do for you, please let us know.

October 11, 2024

Very clean facility and great sales people would recommend them Easy transaction with good selection of cars More

by kjj8401
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Report | Print
Oct 15, 2024 -

Regal Acura responded

Thank you!

October 10, 2024

I received exceptional service and enjoyed the atmosphere while staying at this location during service. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Regal Acura responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

October 10, 2024

I trust and love to go to see Troy Carter he always understands me and what I want. More

by aracelyfr2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Regal Acura responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience with Troy.

October 09, 2024

Great help. Nice dealership. They did everything to make our experience good. We recommend them highly. More

by paulfreed
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarred 5 star.
Report | Print
Oct 15, 2024 -

Regal Acura responded

Thank you. I’m happy to hear that our team provided you with excellent service.

October 06, 2024

Very simple service and appreciate it, no hassle ! Thank you to all who helped me. More

by ajmcavoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Oct 15, 2024 -

Regal Acura responded

Thank you, we hope to see you again.

1
...
4
5
6
...
64