Regal Acura - Service Center

Great service by customer service oriented staff who ensured I was completely satisfied with the service. ensured I was completely satisfied with the service. More

I'm not sure about the service I received and the price are very expensive. are very expensive. More

Service is always good when I go there. Service reps are great and always explain what is needed Service reps are great and always explain what is needed More

I can just say I was treated with respect and courtesy while I waited for my car . I was kept informed of progress. while I waited for my car . I was kept informed of progress. More

Everything was fine except my car is pulling to the right since they rotated the tires since they rotated the tires More

I wait 2 hours for oil change and tires rotation "got there 15 minuts before my appoiment " them they handle me the Keys and say ..your car is behind building not a good first time oil change there 15 minuts before my appoiment " them they handle me the Keys and say ..your car is behind building not a good first time oil change More

I scheduled my vehicle for air not working, cracked windshield, and new brakes. When I arrived, I waited by my vehicle to be checked in. Wile me and another party waited, to other vehicles pulled up, t windshield, and new brakes. When I arrived, I waited by my vehicle to be checked in. Wile me and another party waited, to other vehicles pulled up, the drivers when into the building and came out with a service agent. I was bumped twice like this. When we called for status, we spoke to Ron who advised us that regal was not going to fix my windshield with no explanation on why it couldn’t be done, just that it was missed at check in and never done. That I needed to call my insurance to schedule again. This is wile my vehicle is still in being serviced. Every time I tried reaching out to Ron, his phone went to voicemail. He never returned any of our voicemails. I still have my text with regal from Ron for service updates and questions. No one from regal ever responded to me. 2 days after getting my vehicle back, my air conditioning stops working again. This has been the worst service I’ve ever experienced. More

The service department always takes care of all my needs,never had any issues that they couldn't handle. needs,never had any issues that they couldn't handle. More

I was taken care of very quickly and the service only took a short waiting time. Very courteous and satisfying. took a short waiting time. Very courteous and satisfying. More

The dealer worked with me to find a time in my schedule that I could bring in my car. However, they failed to tell me that they didn't have the parts to fix my car, so I have chosen a different dealer to that I could bring in my car. However, they failed to tell me that they didn't have the parts to fix my car, so I have chosen a different dealer to fix the problem. More