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Regal Acura - Service Center

Lakeland, FL

4.5
645 Reviews

645 Reviews of Regal Acura - Service Center

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April 24, 2023

The salesman was very good, he made everything to help me, very understandable,I like his actitud More

by mrcstn@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Regal Acura responded

Thank you for choosing Regal Acura.

April 22, 2023

They did all the work as promised and very professional. Great service and very pleasant experience. More

by GREYAREA03
Recommend Dealer
Yes
Employees Worked With
Rob Young
Apr 28, 2023 -

Regal Acura responded

Thank you for choosing Regal Honda.

April 12, 2023

Great place yo do service especially my agent. But there are other agents not helpful when I asked some questions when I came there for service. More

by udayan_100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Apr 17, 2023 -

Regal Acura responded

We strive for top-notch customer service, but sometimes miss the mark. Thank you, your feedback is important to us.

April 11, 2023

Disappointing, came in for service A1 & 2 and included in my boill was a charge for $89.00 for an inspection i did not ask for. Never paid before for an inspection during an oil change. I will be smarter ne More

by ROS.TUFANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Regal Acura responded

Thank you for your feedback. Upon reviewing your repair order I do not see an $89.00 charge. Please contact customer service manager Janni Rivera to review any discrepancies 863-333-4686.

April 09, 2023

Everyone was friendly and professional as well as courteous and price was right as always More

by BNEMMONDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
April 07, 2023

Ken and Troy were amazing! They made my buying experience so pleasurable! I would definitely refer to them! More

by tobi.meyer
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Huckabee
Apr 18, 2023 -

Regal Acura responded

We love our Regal Acura team!

April 05, 2023

Alondra was very pleasant and kept me well informed about the progress of my MDX. I will start bring it to Regal for service. Thank Rich Terry More

by Rich Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
April 05, 2023

I had a problem with a dead battery. Brought it in and Ray Taylor had a new battery installed. Excellent service, job well done. More

by LCOOKOMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Great service with a smile, comfortable waiting area with loaner car access, coupons offered for local dining More

by cwilhelm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2023

Jessica Torres was fantastic. Explained what needed to be done and was clear of the cost. She didn’t pressure me into any decisions. That was much appreciated. Rob Young w More

by Loviz24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres
Apr 04, 2023 -

Regal Acura responded

Wow, thank you for making that drive for Regal Acura. See you next time 😁

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