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Regal Acura - Service Center

Lakeland, FL

4.5
641 Reviews

641 Reviews of Regal Acura - Service Center

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July 08, 2023

Ray is the best and is one of the main reasons I keep coming back to Regal for service after 15 years! More

by Waterrpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Regal Acura responded

15 years!? That's fantastic, we think Ray is pretty great too, but thank you for choosing Regal Lakeland!

July 08, 2023

Ray got me a ride home. Had my car looked at even washed my car and let us know when we could pick it up. He went above and beyond. Thank you, Ray. More

by wstrouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Regal Acura responded

Thank you for choosing Regal!

July 05, 2023

Professional, helpful and friendly staff. Worked with me to find a vehicle that met my needs. Gave me a fair value for a new lease. More

by MJGREBLER
Recommend Dealer
Yes
Employees Worked With
Troy Carter--5star, Ken Huckabee
Jul 06, 2023 -

Regal Acura responded

Thank you, congratulations!

July 04, 2023

Ray is the best service advisor you can think of , very kind and he treat you like family, i really appreciate all the help he puts into my case More

by Guido Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Regal Acura responded

I’m happy to hear that our team provided you with excellent service.

July 04, 2023

Professional, helpful and friendly staff. Worked with me over a period of the me to find the right vehicle within my budget. Created a deal I could afford. More

by MJGREBLER
Recommend Dealer
Yes
Employees Worked With
Troy Carter--5star, Ken Huckabee
Jul 05, 2023 -

Regal Acura responded

So happy we could help you! Congratulations!

June 17, 2023

The team at Regal Lakeland did an Amazing Job with Customer Service. Thank You All! More

by Chacha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chayton Wodecki, Ken Huckabee
Jun 19, 2023 -

Regal Acura responded

Thanks so much for sharing your experience with us.

June 16, 2023

I always get great service there everyone is Efficient, Friendly, Professionals. I haven't had a very long wait as of yet so I'm good with the service. More

by sharon.elshabazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Regal Acura responded

We’re really grateful and appreciate you taking the time to share your experience with us.

June 16, 2023

I always get great service there everyone is Efficient, Friendly, Professionals. I haven't had a very long wait as of yet so I'm good with the service. More

by sharon.elshabazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Regal Acura responded

We’re really grateful and appreciate you taking the time to share your experience with us.

June 12, 2023

ALL WORK WAS COMPLETED SATISFACTORILY AND TIMELY. ROB ALWAYS DOES A GREAT JOB AND HAS BEEN MY SERVICE ADVISOR FOR ABOUT 20 YEARS. More

by ledgy11
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Regal Acura responded

Wow! Thank you for being a loyal customer. Rob works really hard to make sure all his customers have the best experience.

June 10, 2023

I am very pleased with the the dealership and and the way Ray Taylor deals with the customer.I would recommend Regal Honda to all my family members and friends because of the great customer service we've exp More

by JRENT1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Regal Acura responded

We love to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

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