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Regal Acura - Service Center

Lakeland, FL

4.5
640 Reviews

640 Reviews of Regal Acura - Service Center

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December 01, 2023

This has been the most informative sale of a new vehicle that I have purchase with my son to receive the best outcome of our purchase.I’m well please from the moment entering to the dealers and completion o More

by SAITAMROD
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Huckabee
Dec 08, 2023 -

Regal Acura responded

Thank you so much for taking the time to review us, congratulations!

November 30, 2023

Great experience from start to finish! If you are needing service of any kind, this is the place to go! They know how to treat people and take great care of all their automobile needs! More

by Escapethemadness
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Dec 08, 2023 -

Regal Acura responded

Thank you for trusting Regal with your service needs.

November 30, 2023

Good experience The service, the attention, and the likeness of the personel that attends the clients was a good experience More

by jmdt_pr
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Dec 08, 2023 -

Regal Acura responded

Thank you so much for taking the time to leave us feedback.

November 10, 2023

Chrissy was a life savior in all the ways! She helped me tremendously and it was so less stressful More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Regal Acura responded

Thank you!

November 02, 2023

Wait time for an oil change and tire rotation was 3 hrs. Car was not washed or vacuumed like always done at Maus Acura. More

by gonzalezncgm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
Nov 14, 2023 -

Regal Acura responded

Thank you so much for taking the time to review us.

October 26, 2023

Took the time to fine the problem and correct it in a timely manner. Ok More

by LARRY.KLINEDINST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Regal Acura responded

Thanks so much for sharing your experience with us.

October 26, 2023

Megan was great and took the initiative because the person assigned to be my advisor could not be found. 2 1/2 hours for an oil change is ridiculous. Then, the tech tried to get me to get services my More

by AcuDrive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Regal Acura responded

We’re sorry to hear about this issue. Unfortunately, things can sometimes happen that are out of our control and can cause our service to be a bit slower. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better.

October 26, 2023

Positive vibes. Attentive to whaat needs to be done.informs you if any delays. Doesn’t over sell services. More

by Richard D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Oct 27, 2023 -

Regal Acura responded

Thank you so much for your positive feedback! Have a wonderful day!

October 26, 2023

Have always had exceptionally good good good good good service from the Honda/Acura service center. More

by RONALD.AULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Regal Acura responded

Thank you so much for taking the time to review us and taking the time to share your experience with us.

October 23, 2023

Great service by professionals No more to say so stop the minimum word nonsense if you want me to respond. More

by jjasjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Regal Acura responded

Thank you!

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