Back

Regal Acura - Service Center

Lakeland, FL

4.4
654 Reviews

654 Reviews of Regal Acura - Service Center

Sort by
June 27, 2024

I have always enjoyed working with all of the staff at Regal - from sales to service! More

by dwh58
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Regal Acura responded

We’re really grateful and appreciate you taking the time to share your experience with us.

June 11, 2024

Associate was very professional, very courteous. And I truly appreciate the time it takes to explain to me what's wrong with my car and how it can berectify More

by ra71012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Regal Acura responded

Thank you!

May 30, 2024

Nice staff at your location and the communication that takes place with texting customers is definitely the way to go. We drive from Windermere to Lakeland because it’s the nicest Acura & Honda Dealership More

by nasdaqlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose??- Tire Tech that looked at our tires, Austin Smith
Jun 10, 2024 -

Regal Acura responded

We’re really grateful and appreciate you taking the time to share your experience with us.

May 28, 2024

The advisor was good, but the cost of the previously ordered key fob was a TOTAL RIP OFF! When ordered quoted price was $270.00. Charged priced $480.00! You decide! More

by BOBGREGORY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AUSTIN B. Excellent
May 28, 2024 -

Regal Acura responded

We're sorry to hear that you had a negative experience. A member of our management team will be in touch. Thank you.

May 22, 2024

We've been customers of Regal Acura for over 25 years, largely due to having Ray Taylor as our service advisor! More

by DrJohn141
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Regal Acura responded

It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

May 16, 2024

Ray always goes above and beyond! He is the best! I have always been happy with Regal and recommend them to friends and family. More

by DT2017
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Regal Acura responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.

May 16, 2024

Great new car shopping experience, sales staff provided excellent service. We are very happy with our new vehicle and hope to have a a good dealings going forward. More

by dbkboard
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Cooper
May 28, 2024 -

Regal Acura responded

Congratulations on your purchase.

May 15, 2024

I always receive excellent service when I go to Regal. I bought my car from them in 2011 and all my maintenance has been done there. The staff is friendly and very helpful. More

by BOOGNSAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin ?
May 16, 2024 -

Regal Acura responded

Thanks so much for sharing your experience with us.

May 12, 2024

I wanted to have a class III trailer hitch and the wiring placed. Ray Taylor made the process of installation and the cost very clear to me. He got the part ordered and in very quickly and the whole instal More

by Larry Cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Regal Acura responded

Thank you for visiting us at Regal. We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible. I’ll make sure to share your feedback with them.

May 02, 2024

Everything was great! Great work and great customer service! I will definitely be back again. More

by WATFAM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
May 03, 2024 -

Regal Acura responded

We are grateful that you took the time out to leave us a review.

...
10
...