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Regal Acura
Lakeland, FL
842 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 842 reviews
January 17, 2025
Extremely poor service, try to extort money by making you do extra things which I’ve already had done a few months ago and are not needed in the car, as their sales/service representative make money by makin do extra things which I’ve already had done a few months ago and are not needed in the car, as their sales/service representative make money by making us do extra things. The service representative was confronted about his recommendations for things to do Along with the routine service of the car which had already been done around three months Ago and are not indicated. Of course he had no answer. Requested to get a random noise from the engine that was recently noticed, be evaluated as well at the time of routine service, he told me that you will have to come another day and we’ll be charged a separate diagnostic fee which was well over hundred dollars. Good way to make extra money for the dealership. Pathetic service! They used to have an honest service technician, Austin Smith, who never did anything like that, but He apparently does not work for them anymore. Of course, honest employees don’t work for me and all the corrupts are working for them. More
by n2
Verified CustomerEmployees Worked With
Don’t remember the name of the employee, Was apparently a new employee
January 12, 2025
Workmanship awful. Worst experience ever with a dealer. They seemed incompetent and I am not happy with my experience. Worst experience ever with a dealer. They seemed incompetent and I am not happy with my experience. More
by ramseynathana
Employees Worked With
January 10, 2025
Jared was very helpful and was able to beat another price from another dealership. Very easy to work with. from another dealership. Very easy to work with. More
by runortri
January 10, 2025
I love Mr. Ray. He is always helpful and makes time to answer my questions. Ray. He is always helpful and makes time to answer my questions. More
by DT2017
Employees Worked With
January 08, 2025
Thank you Shaly for your help. I waited less time as anticipated. The rims came out amazing. I waited less time as anticipated. The rims came out amazing. More
by dazanayaife
Employees Worked With
January 05, 2025
Most pleasant experience by far I have ever had buying a car. Will be a return customer for years to come. Love my Integra car. Will be a return customer for years to come. Love my Integra More
by Anthony Paterno
January 04, 2025
At this point, I can’t remember his name, but the last gentleman who assisted me when I was, there was amazing so thoughtful, super informative, and great communicator. I really felt heard. gentleman who assisted me when I was, there was amazing so thoughtful, super informative, and great communicator. I really felt heard. More
by Rocky
January 01, 2025
I was very satisfied with my whole experience. I got checked in and sat in a nice waiting room and midway was checked on to make sure I was OK. My service manager walked me to check out and walked I got checked in and sat in a nice waiting room and midway was checked on to make sure I was OK. My service manager walked me to check out and walked to the car. He did a great job. More
by Kstrouse
Employees Worked With
December 24, 2024
Went to a get a tire replaced. It took 2 hrs to change one tire. It took 2 hrs to change one tire. More
by browna426
