Red McCombs Ford

I have never had such a great experience at a dealership before. Frank Sepeda and a few others made our experience so wonderful. They listened and cared about what exactly we were looking for and what our p before. Frank Sepeda and a few others made our experience so wonderful. They listened and cared about what exactly we were looking for and what our price range was. They did their best to make sure we were happy. Overall this place is the best one i've EVER dealt with. I will recommend them to all my friends and family. I've since bought 3 vehicles from this location. And will continue to buy from them when needed. Thank you guys for all that you do...and for showing me that not all dealerships are just about making the sale! =) More

I had the most awful shopping experience there back in March2013. So much haggling on cost, and the manager actually yelled and belittled me. I made an application there and my credit was checked but i March2013. So much haggling on cost, and the manager actually yelled and belittled me. I made an application there and my credit was checked but i did not make a purchase due to the bad treatment i received. BUT it does not end there. Evidently another woman with my same name from Weslaco TX made a purchase there the following month and they keep getting my information mixed up with hers. More

Bad service lied about time my vechicle time in service and lied about replacing the part....then lied about the amount of time the new part would be in .... and lied about replacing the part....then lied about the amount of time the new part would be in .... More

Was in the market for a new truck, and met with Paul Stephens and described what I was looking for in a truck and what I needed in and on the truck. Paul showed me several trucks and when I found the on Stephens and described what I was looking for in a truck and what I needed in and on the truck. Paul showed me several trucks and when I found the one I wanted, went out of his way to make sure I got the best deal available and got the best financing available. Walked in the show at 1:30pm and drove home in my new truck 3:30pm. It was an excellent experience. More

I had an awesome buying experience and would definitely recommend Red McCombs Ford to anyone looking to buy a new or used vehicle. Thanks to Eric for making my deal happened!! recommend Red McCombs Ford to anyone looking to buy a new or used vehicle. Thanks to Eric for making my deal happened!! More

Great expereince! My salesman, Jose Zavala is pleasant to work with and just bought my third vehicle through him. I will definitely come back to see him when I'm ready again. to work with and just bought my third vehicle through him. I will definitely come back to see him when I'm ready again. More

I bought a 2013 FORD Fusion Titanium. I was very specific as to what I wanted. Tim worked tirelessly to find the exact car I wanted and arranged to have it shipped in from out of state with close to "NO MILE as to what I wanted. Tim worked tirelessly to find the exact car I wanted and arranged to have it shipped in from out of state with close to "NO MILEAGE" on it. It is my dream car. Tim knew exactly what I wanted and didn't try to pressure me to buy something else even when they had simular but not exactly the same car on their lot. I always knew what was happening and where I was in the "looking" process. I was referred to Tim and I am definitly going to pass it forward and refer anyone I find looking for a FORD to Tim Martin at Red McColmbs and specifically to Tim. Thanks Tim and all the support staff at Red's for making my dream come true. P.S. "NO PRESSURE!!!!!" More

I took in my 2005 Ford Expedition for low idle issues on 11/20. My service advisor was Victor Lacourse (sic) The next morning he called me to advise that he had good news, I had been pre-approved for their 11/20. My service advisor was Victor Lacourse (sic) The next morning he called me to advise that he had good news, I had been pre-approved for their "vehicle buy back program". I asked him to explain what that was and he basically tried to talk me into trading it in! I indicated that I was not interested in trading in the vehicle and just wanted it fixed. He was very persisitent about me trading it in and I stayed firm. I was irritated that he seemed more interested in selling me a new car versus telling me what was wrong with my vehicle. He reluctantly explained that the throttle body had gone bad and total for labor and parts would be nearly $1500, including new brakes. I advised I would speak to my husband and let him know. I decided to pay Red McCombs for the diagnostic ($125) and take my car elsewhere for a second opnion. At the advice of a friend, I took it to Santa Ana #2 7626 Culebra Rd and explained the problems I was having to mechanic by the name of Edgar. He also did diagnostic test. ($45) The next day Edagr called to say that throttle body was still good, just a little dirty and he cleaned it and now car was running fine. I paid $335.02 for new front/rear brakes and the cleaning of throttle body switch. My car is running perfectly and I am still getting calls from Red McCombs pressuring me to trade it in. I advised them on last call to remove my name from their database and I felt that they were more interested in selling cars than they were repairing them. I plan to tell all my friends and family about how Red McComs treats loyal customers. FYI: My husband and I have been taking both of our Ford vehicles to Red MCombs for the last 8-10 years and ever since Toby left the service dept, service has gone downhill. I will never take my vehicle here again. When I do get ready for my next new Ford vehicle, I will stay clear from any Red McCombs dealership, thats for sure! More

Actions matched his words when dealing with Mr Wolf! When turned down by neighboring dealership, i was called by Mr Wolf and reassured that RedMccombs would finance my vehicle..I drove off the lot the same e turned down by neighboring dealership, i was called by Mr Wolf and reassured that RedMccombs would finance my vehicle..I drove off the lot the same evening in a Brand new 2013 Ford Focus Se! More

When I came to the dealer I needed to get my old vehicle worked on. I was introduced to the vehicle exchange program by Jacob and was contacted by Chris Siniff. Chris and I communicated by emails and phone worked on. I was introduced to the vehicle exchange program by Jacob and was contacted by Chris Siniff. Chris and I communicated by emails and phone prior to my arrival on the car lot, which made the search easier than I thought it could be. Chris and Brandon in the finance department were patient and helped me find the right car payments. James took us out on a test drive in my new Ford Focus and after that first ride, I was in love with my car! Now I know there are good car sellers out there and I'd definitely recommend anyone in need of a new vehicle to try out the vehicle exchange program! More