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Red McCombs Ford

San Antonio, TX

2.4
421 Reviews

8333 I-10

San Antonio, TX

78230

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421 Reviews of Red McCombs Ford

October 06, 2018

Awesome sales team. Cameron Taylor I had a pleasant experience with cameron taylor. He promised us an easy time and he surely followed through with his promise. Thank you all for a nice More

by HammockGuyJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Taylor, Shawn Barry
October 05, 2018

Perfect sales experience My salesman, Cameron Taylor, did an outstanding job at getting a fair trade in and a great deal ! Thank you very much. .!!! I look forward to next one More

by Sophia G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Lind, Shawn Barry, David Delgreco
September 28, 2018

Poor communication. Lots of waiting. Took my vehicle in for an oil change and to inquire about recalls. In fact there were two recalls on my vehicle and I was never contacted by Ford or More

by Blackford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sid Olivo
Oct 09, 2018 -

Red McCombs Ford responded

Thank you for contacting us. At Red McCombs Ford we take customer service very seriously, and I am sorry that you did not receive the level of service we are dedicated to providing. I would love the opportunity to speak with you further about your experience. I would greatly appreciate if you would please call me back at your convenience. You can contact me at (210) 357-1442 or at WeCare@redmac.net. Thank you again for reaching out, and I look forward to speaking with you soon. Sincerely, Jesse Suniga Service Director

September 26, 2018

Red McCombs on I 10 Nikki, a Quick Lane Consultant, jumped in to help me so I would not have to wait when my assigned service man was still at lunch. She was great and ke More

by Alaniz, pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Leanhart
September 20, 2018

Great service The staff at red mccombs is very professional and provides excellent service! We always use this dealer for both vehicles. Convient and quick. Plus re More

by HarRen1316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Pena
September 20, 2018

Very poor service My new truck was in your shop because the engine lite was on and it made a loud noise. Jacob never called back. I called my truck sales guy Ken Flinn More

by Ndwebbjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Flynn, Jose Noriega, Jacob Williams
Sep 21, 2018 -

Red McCombs Ford responded

Thank you for contacting us. At Red McCombs Ford we take customer service very seriously, and I am sorry that you did not receive the level of service we are dedicated to providing. I would love the opportunity to speak with you further about your experience. I would greatly appreciate if you would please call me back at your convenience. You can contact me at (210) 357-1442 or at WeCare@redmac.net. Thank you again for reaching out, and I look forward to speaking with you soon. Sincerely, Jesse Suniga Service Director

September 19, 2018

Fast and well done The safety recall work was done in less than two hours. I will come here for a future with on my vehicle. Thank you Red McCombs!!! More

by jrfink79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
September 19, 2018

AWESOME SERVICE AND PROFESSIONALISM. REY, IS THE BEST! OUR CAR PURCHASE WILL BE MEMORABLE. MY WIFE AND I WILL BE RED MC COMBS CUSTOMERS FOR LIFE, BECAUSE OF HIM:). JOSE NORIEGA ALSO IS A More

by Frankstevenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PEDRO JUAREZ/SERVICE CONSULTANT, CUSTOMER SERVICE SKILLS AND KNOWLEDGE WAS ASSURING TO US., Jose Noriega, Rey Suniga
September 17, 2018

Service -warranty My Service Consultant, Pedro Juarez, was excellent! His constant communication was both professional and informative. I greatly appreciate his assis More

by Jennram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Juarez
September 13, 2018

Great service The service writer was very courteous and kept me informed of the progress of my service javier did a great job.I will be coming back soon More

by Mike56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier pena
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