Back

Red McCombs Ford

San Antonio, TX

2.4
421 Reviews

8333 I-10

San Antonio, TX

78230

Directions

By Type

421 Reviews of Red McCombs Ford

October 09, 2018

Very impressed!!! Loved how everyone was dressed professional and the positive vibes from everyone. Justin Samaniego knew exactly how to answer our questions and was ve More

by JessQ
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Samaniego
October 09, 2018

Oil change Went to get my oil change and try to use my rewards I was told I have and for the second time the people at the desk or unable to help me with using m More

by Ruben1213
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco and Javier
October 09, 2018

Great service department overall I always feel heard here, my concerns are addressed and issues are brought to my attention—this is the primary reason all my services are done here. More

by OriginalCinTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco, Isaac Miller
October 08, 2018

Great customer service. Our car salesman, Brad Jones, was absolutely amazing. He went above and beyond. He got us in a vehicle and the financing team was incredible. We will More

by Mitchie0712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Jones
October 08, 2018

Excellent customer service We recently bought a van from these guys. Our sales guy Brad Jones went above and beyond to get us into a new to us vehicle. Our credit is not so grea More

by Tktaz138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Jones
October 08, 2018

Great customer service! The salesman that help was very helpful throughout the whole process. Also when I took my car back to get service. The service was fast. Thanks More

by Eddie G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Jones in sales
October 08, 2018

Service and warranty issue Purchased a used vehicle from red mccombs ford on i10 after a month of owning alternator went out .....old republic paid me less than i paid the deale More

by Lukefinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Delgreco
Oct 09, 2018 -

Red McCombs Ford responded

Thank you for contacting us. At Red McCombs Ford we take customer service very seriously, and I am sorry that you did not receive the level of service we are dedicated to providing. I would love the opportunity to speak with you further about your experience. I would greatly appreciate if you would please call me back at your convenience. You can contact me at (210) 357-1442 or at WeCare@redmac.net. Thank you again for reaching out, and I look forward to speaking with you soon. Sincerely, Jesse Suniga Service Director

Oct 10, 2018 -

Lukefinley responded

Call you......why......you rip people off ....plain and simple.......old republic /red mccombs are crooks....there the same company btw

October 08, 2018

Great Service!!! We keep buying cars from Red McCombs because of the excellent service from the Service Department...specifically Isaac Miller. He’s thorough and keep More

by Windmill24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Miller
October 08, 2018

Brad Jones great salesman Went in for a used car and drove out with a 2018 Ford focus Brad Jones sold me on staying in a Ford when I didn't want another and took my 2008 fo More

by Kapturesentertainment
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Jones
October 07, 2018

Too shady 1st visit / recall-warranty issue -convinced me hubby could repair 2nd visit -I brought our 14M03 letter -took a whole week *Cash taken from More

by Nothappy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Victor Lacourse
Oct 09, 2018 -

Red McCombs Ford responded

Thank you for contacting us. At Red McCombs Ford we take customer service very seriously, and I am sorry that you did not receive the level of service we are dedicated to providing. I would love the opportunity to speak with you further about your experience. I would greatly appreciate if you would please call me back at your convenience. You can contact me at (210) 357-1442 or at WeCare@redmac.net. Thank you again for reaching out, and I look forward to speaking with you soon. Sincerely, Jesse Suniga Service Director

...
29
...