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Red McCombs Ford

San Antonio, TX

2.4
421 Reviews

8333 I-10

San Antonio, TX

78230

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421 Reviews of Red McCombs Ford

April 18, 2019

Jamie L. A professional that makes you feel like family. Jamie L. Is extremely professional and makes you feel like family. Thank you for taking the time and staying very late after closing to show me vehic More

by $Kepola14$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Lenius
Mar 05, 2020 -

Red McCombs Ford responded

Thank you for the 5-stars! We appreciate your business! - The Red McCombs Ford Team

April 02, 2019

I experienced bad custumers services with Zuniga I was like to buy Escape and Suniga was unprofessional and don’t even have a good customers service. I decided to go and buy Jeep Which I was even wil More

by Rohani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rey Suniga
Apr 03, 2019 -

Red McCombs Ford responded

Hi, Rohani-thank you for sharing your feedback with us. Customer service is very important to us, so we're very sorry for any inconvenience this experience has caused you. We value your feedback, as it will help us continue to improve our processes for our customers moving forward. If you would like to provide additional feedback, please give me a call directly at (210) 357-1424 and I'll be happy to assist you further. - Jessica Avilan, Customer Relations, Red McCombs Ford

March 22, 2019

Recall on software for my vehicle Victor handled this efficiently and scheduled me to have it done immediately - great service for this matter of concern on my 2013 Ford 150 Lariat. More

by Lrsmith9502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Lacourse
Apr 02, 2019 -

Red McCombs Ford responded

Thanks for the great review of your 2013 F-150 Truck's service experience with us! We really appreciate it! - The Red McCombs Ford Team

March 13, 2019

Excellent Took truck to dealer for stalling issue Nikki Leanhart and team were very thorough and repaired truck it is running very good when truck was picked up More

by dvilla4532
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Hamman
Apr 02, 2019 -

Red McCombs Ford responded

We appreciate the positive review of your service experience with us! Thank you! - The Red McCombs Ford Team

March 07, 2019

I'm torn I want to give a great review but my new truck has been a nightmare. I bought it brand new just a few months ago, my buying experience was great! Two More

by Mikef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Villareal
March 04, 2019

Great experience This is the second vehicle I have purchased from this dealer. Overall we are very pleased in the service and ability to work with us to get the paymen More

by ScottC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach and Michael.
Apr 02, 2019 -

Red McCombs Ford responded

Thank you for entrusting us yet again for your car buying needs, Scott! We really appreciate it! - The Red McCombs Ford Team

March 04, 2019

Javier Pena Service Technician Always approachable and open to suggestions and other options for your vehicle maintenance. Keeps his word and is always on time. The hours of operati More

by ALDavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Pena
Apr 02, 2019 -

Red McCombs Ford responded

We are always happy to help with your vehicle maintenance needs, Al! Thanks for the stellar review! - The Red McCombs Ford Team

March 01, 2019

The Service Manager and team were outstanding. The Service and communication were excellent. They took care of everything promptly. The team was very professional. I would recommend them in the fut More

by Brook johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Lacourse
Apr 02, 2019 -

Red McCombs Ford responded

Thanks for the excellent review, Brook! - The Red McCombs Ford Team

February 28, 2019

Recall I dropped my Ford Explorer suv off for the recall and took advantage of their drop off service. The young man who was driving van, Christopher was Pro More

by Lilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill and Christopher
Mar 05, 2020 -

Red McCombs Ford responded

Thank you for the 5-stars, Lilly! We are happy we could provide you convenience and ease, while fixing your recall. We appreciate your business and we look forward to working with you for any future automotive needs you may have. - The Red McCombs Ford Team

February 26, 2019

Very friendly and professional. Great customer service. Service was completed in a timely manner. Service consultant was very courteous and helpful in explaining the service needed More

by Cowboycountry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Juarez, Isaac Miller
Mar 05, 2020 -

Red McCombs Ford responded

Thank you for the 5-stars! We appreciate your business, and we are happy to hear we could provide the best customer service during your visit. - The Red McCombs Ford Team

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