Red McCombs Ford

Our car broke down in San Antonio While traveling and was towed to this dealership. Lucky us for landing here in an unfortunate situation. So wish they were in Austin! From the beginning, and as promised, E towed to this dealership. Lucky us for landing here in an unfortunate situation. So wish they were in Austin! From the beginning, and as promised, Earnest kept us informed each step of the way. We always felt treated with respect and integrity. Fair prices and no oversell of issues. Loved availability of Enterprise on site. Would be good to let OOT customers know about this super convenient service from the start too. More

My truck only has 11,000 miles and it is knocking. Very My truck only has 11,000 miles and it is knocking. Very poor customer service. Have a warranty and can’t use it till diagnostic test is done it’s al My truck only has 11,000 miles and it is knocking. Very poor customer service. Have a warranty and can’t use it till diagnostic test is done it’s already been 24 hours and I had a appointment and still don’t know anything 👎👎👎 More

Fire the Manager named Matt. He is a liar told us we were not approved for the vehicle we where looking at, kept telling us he was going to help us out on the sticker price and then we could get real cl were not approved for the vehicle we where looking at, kept telling us he was going to help us out on the sticker price and then we could get real close to the payment we were trying to be at. When I asked him about dealing with Randolph brooks FCU he told me they wouldn’t approve me and then tried to sell me a different vehicle at sticker price. Best part was when we were leaving I turned to my wife in quietly told her that instead of wasting the entire day here we should have just went to Southway Ford. Matt started walking away and then once he got close to the front desk surrounded by all the salesman he started talking loudly and acting like a baboon screaming out. “Yes go to Southway Ford we all use the same banks go ahead.” I couldn’t quite figure out why he was so upset about us going to try somewhere else since they wouldn’t help us. That is until I saw southway Ford was advertising online $7000 off the exact same expedition we were looking at. They also had up to $6000 off on the 2020 explorer he was trying to sell us. I called the bank the next day to find out what they were willing to approve us on and that’s when they told me they had already approved me for the original vehicle I was looking at yesterday at Red McCombs ford. More

Dishonest FInance Guys I brought my own financing to the deal (3.54%). Abel in finance convinced me to use their financing (5.64%) based on the fact that I would get a $150 I brought my own financing to the deal (3.54%). Abel in finance convinced me to use their financing (5.64%) based on the fact that I would get a $1500 rebate and he gave me his word I'd be able to refinance right after with my bank. After doing the deal I found out he was lying. You can't immediately refinance. And the rates will be much less appealing. He cost me $2880 with lies. I complained and he denied ever saying that. More

Keep it up, Yuri! I totally recommend Yuri Zuniga if your in the area searching for a new vehicle! We didn’t think we were gonna leave the dealership that night with a I totally recommend Yuri Zuniga if your in the area searching for a new vehicle! We didn’t think we were gonna leave the dealership that night with a vehicle but we did! && he made it happen! More

Perfect truck, perfect experience A huge shout out to Antonio Mascorro! He made purchasing a new Ranger (white, supercab - no frills and JUST the way I like it!) a satisfying experienc A huge shout out to Antonio Mascorro! He made purchasing a new Ranger (white, supercab - no frills and JUST the way I like it!) a satisfying experience. Great vehicle, great sales and financing experience, great dealership! Highly recommend the Red McCombs team. More

Purchased a New Vehicle Great staff very helpful, did everything over the phone. When arrived, it was a quick buy. Staff is there to help u. Highly Recommend Red McCombs For Great staff very helpful, did everything over the phone. When arrived, it was a quick buy. Staff is there to help u. Highly Recommend Red McCombs Ford. More

Quick and easy Alfredo Carlos is the man! He made everything run smooth as well as, kept me informed throughout the process. I will always call him to make my appoin Alfredo Carlos is the man! He made everything run smooth as well as, kept me informed throughout the process. I will always call him to make my appointments. More

Great experience Very polite and knowledgeable employees vehicle got in and out quickly and no hassle.isaac made pricess very easy and director was super friendly as Very polite and knowledgeable employees vehicle got in and out quickly and no hassle.isaac made pricess very easy and director was super friendly as well. More

First Impressions are Important It was my first Svc visit. had to talk over her loud radio with Svc rep. Rep didn’t know oil typs. No car wash. It was my first Svc visit. had to talk over her loud radio with Svc rep. Rep didn’t know oil typs. No car wash. More