Red McCombs Ford

Don't go there . You can if you want to pay over price they post for new. If you talk them into giving you the posted price they get you in finance by raising interest rate up. The salesman are nice but t they post for new. If you talk them into giving you the posted price they get you in finance by raising interest rate up. The salesman are nice but they will not tell you any # . Lie cheat you and not tell you. Even store manager played stupid. Go if you want be mindful. They will lie to your face. Let's just say was approved with interest rate that was set. they state not available . Went to diff dealer customer service was way better . Did not hide #s from us . Other dealer was all up ft about More

Very bad customer service the store manger fm I10w in San Antonio Tx never called me back Shawn Berry the assistant called but never followed up she talked to fast to get her name . The sales manager josh H Antonio Tx never called me back Shawn Berry the assistant called but never followed up she talked to fast to get her name . The sales manager josh Hamman gave me the run around he wouldn’t take my calls .my daughter has multiple safety issues an everyone that sold her the car don’t work there any longer wonder why. Now they don’t want to pay for her rental and he refused to give her a loner car even though ford co is going to give her a buy back due to all the safety and electrical issues it’s a 2020 explorer w less then 500 mikes they r the worst I will be reporting them to ford customer service and the regional manger. My daughter is a young mother with two small children. Ford don’t care about the customer’s safety or concerned with customer satisfaction I’m a nurse and retired military rest assured I will let everyone in my network know how we were treated at this store. More

Service visit to Redmcombs Ford dealership was a pleasant and easy experience.They are very courteous and make a mundane experience pleasant.Visit and service was very satisfactory. and easy experience.They are very courteous and make a mundane experience pleasant.Visit and service was very satisfactory. More

Always great service at ih10 Red McCombs Ford. Ive brought over 7 vehicles in the past 20 years and will continue to do business with them. Thank you Ford. brought over 7 vehicles in the past 20 years and will continue to do business with them. Thank you Ford. More

After an accident that was not my fault, my Tahoe was brought to Red McCombs Collision Center. It was an excellent experience. I had a tow truck tow my truck back to my place a few days later so I can fi brought to Red McCombs Collision Center. It was an excellent experience. I had a tow truck tow my truck back to my place a few days later so I can fix everything myself because that's what I do. Everybody was so nice the two times I was there. I can say I don't have any problem recommending them if you are looking to have work done regardless of an accident or not. More

Great service department and Quicklane. Staff is friendly and knowledgeable. Waiting room area is nice and welcoming. My service was completed quickly and cashier at checkout was friendly and helpful. and knowledgeable. Waiting room area is nice and welcoming. My service was completed quickly and cashier at checkout was friendly and helpful. More

Jose Zavala greeted me and made me feel very welcoming. He fully explained my options and was patient to what I was wanting. I appreciated that he did not pressure me and was in my best interest to work w He fully explained my options and was patient to what I was wanting. I appreciated that he did not pressure me and was in my best interest to work with me. He has a great personality and was very helpful. I recommend anyone who is need of a car , he will help you get into one and meet your expectations. More

Friendly, courteous, polite tech that make you feel at home. Very professional . Willing to answer any questions i asked. From the service writter to the beautiful gal that took my money was awesome. See home. Very professional . Willing to answer any questions i asked. From the service writter to the beautiful gal that took my money was awesome. See you guys soon More

I was extremely satisfied with the service. Joseph respond to my A.C issue in a timely manner , very professional and trustworthy. Joseph, it was a pleasure. Thank you!!! respond to my A.C issue in a timely manner , very professional and trustworthy. Joseph, it was a pleasure. Thank you!!! More

Bait and Switch I bought a car through TrueCar from Red McCombs Ford. I bought this car remotely, asked and documented all my questions in writing. I also asked for I bought a car through TrueCar from Red McCombs Ford. I bought this car remotely, asked and documented all my questions in writing. I also asked for photos and a video. I tried to cover all my bases. When I received the car it was not the Premium Mustang as listed. I have pictures of the online posting where it says Premium Mustang with leather seats among other features. It arrive with no leather seats and when I took it to a local Ford dealership they ran the VIN and said it wasn't a premium. They printed the window sticker for me. Also, the transportation company highlighted a few dents and scratches prior to picking it up. The dents was covered in black polish which tells me they knew. Any car person would know, it was one of the first things that I noticed. Also, when I called the dealership and asked what was serviced on it the woman started reading the notes and then stopped and said I would have to contact someone else. I tried, but no response. The car salesman, Roman, stopped responding to my calls and texts. The dealership, at all leadership levels, stopped responding. They wouldn't even respond to TrueCar. TrueCar said they can put them on probation for misrepresentation, commented on how detailed I was and that was it. They took zero responsibility as well. Even if you are local, a leopard doesn't change its spots. I wouldn't buy or get my car serviced there. They clearly lied, acknowledged it and now won't make right of their mistake. More