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Red McCombs Ford

San Antonio, TX

2.4
421 Reviews

8333 I-10

San Antonio, TX

78230

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421 Reviews of Red McCombs Ford

August 04, 2021

Dealership said they had me approved and after I picked the vehicle, they came back with some lame excuse. Not that there is any honesty in dealerships anyways except their hello and you’re not approved More

by Jvramz11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cliff Deleon
July 23, 2021

Great customer service great time and date waiting room was very clean and the restroom was very clean. Also I didnt have to wait long More

by Robertmartinez654
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrián Kuhlmann service department
Aug 03, 2021 -

Red McCombs Ford responded

Thank you for the 5-stars, Robert! - The Red McCombs Ford Team

July 22, 2021

Inwant to commend Javier Penathe gentlemen who took care of my truck. He went above and beyond and made sure all my work request were done to my satisfaction. I have dealt with many mechanics and dealership More

by David Payne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Pena
Aug 03, 2021 -

Red McCombs Ford responded

Thank you for the 5-stars, David! - The Red McCombs Ford Team

July 17, 2021

Amazing experience with the dealer as well as the service was great! Got helped by Paul definitely recommend he helped me find what I was looking for and gave me awesome service ! More

by deniserosales54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hernández
Aug 03, 2021 -

Red McCombs Ford responded

Thank you for leaving us this wonderful review, Denise! - The Red McCombs Ford Team

July 16, 2021

Mo at Red McCombs Ford is terrific. We would recommend him to anyone looking to purchase a vehicle. More

by sarcastab1959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Yusuf
Aug 03, 2021 -

Red McCombs Ford responded

Thank you for the awesome review! - The Red McCombs Ford Team

July 13, 2021

I called and talked with a salesman about a Bronco Sport. Never heard back from him. Would have been a quick cash sale. Would never do business with them. More

by 7V
Recommend Dealer
No
Employees Worked With
Unknown name
Aug 03, 2021 -

Red McCombs Ford responded

Hi - thank you for sharing your feedback with us. We regret that you did not have a 5-star experience at our dealership. We strive for excellent service and hope you can give us a call at (210) 996-2678 to help us understand what we could have done better! -The Red McCombs Ford Team

July 08, 2021

Service quality hasn't been there the past couple of visits. Getting anyone to answer their phone is challenging as it continuously cycles to a recording , if someone does finally answer, they are rude More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathy, Jose Rico
Aug 03, 2021 -

Red McCombs Ford responded

Hi, Dan - thank you for sharing your feedback with us. We regret that you did not have a 5-star experience at our dealership. We strive for excellent service and hope you can give us a call at (210) 996-2678 to help us understand what we could have done better! -The Red McCombs Ford Team

July 07, 2021

They did a great job and were very patient with us while we made our decision. James Cervantes did a great job. Thank you for all the help More

by joeyc1398
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Cervantes
Aug 03, 2021 -

Red McCombs Ford responded

Thanks for the great review, Joey! - The Red McCombs Ford Team

July 06, 2021

Service was completed as requested. Vehicle was ready on time and parked where I wanted it. Courteous, friendly, knowledgeable personnel. Price was reasonable, car was clean. More

by 2012gene2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jones, Victor Lacourse
Aug 03, 2021 -

Red McCombs Ford responded

Thank you for the 5-stars! - The Red McCombs Ford Team

July 02, 2021

The staff are helpful, courteous and respectful. It is truly a delight to do business with such a dealership. More

by Alan Carter Sr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier pena
Aug 03, 2021 -

Red McCombs Ford responded

Thank you for the 5-star review, Alan! - The Red McCombs Ford Team

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