Red McCombs Ford
San Antonio, TX
Filter Reviews by Keyword
By Type
421 Reviews of Red McCombs Ford
Dealership said they had me approved and after I picked the vehicle, they came back with some lame excuse. Not that there is any honesty in dealerships anyways except their hello and you’re not approved the vehicle, they came back with some lame excuse. Not that there is any honesty in dealerships anyways except their hello and you’re not approved More
Great customer service great time and date waiting room was very clean and the restroom was very clean. Also I didnt have to wait long was very clean and the restroom was very clean. Also I didnt have to wait long More
Inwant to commend Javier Penathe gentlemen who took care of my truck. He went above and beyond and made sure all my work request were done to my satisfaction. I have dealt with many mechanics and dealership of my truck. He went above and beyond and made sure all my work request were done to my satisfaction. I have dealt with many mechanics and dealership service managers and have to say that Javier is head and shoulders above all of them. He deserves a promotion and embodies and actions on the words "customer service". More
Amazing experience with the dealer as well as the service was great! Got helped by Paul definitely recommend he helped me find what I was looking for and gave me awesome service ! was great! Got helped by Paul definitely recommend he helped me find what I was looking for and gave me awesome service ! More
I called and talked with a salesman about a Bronco Sport. Never heard back from him. Would have been a quick cash sale. Would never do business with them. Never heard back from him. Would have been a quick cash sale. Would never do business with them. More
Service quality hasn't been there the past couple of visits. Getting anyone to answer their phone is challenging as it continuously cycles to a recording , if someone does finally answer, they are rude visits. Getting anyone to answer their phone is challenging as it continuously cycles to a recording , if someone does finally answer, they are rude. Service Dept extremely slow. A lot of staffers standing around chatting, very few actively working to get your car done and send customers on their way. Spent 1/2 half a day waiting for an oil change & basic tire sensor replacement, with a scheduled appointment. Disappointed. More
Service was completed as requested. Vehicle was ready on time and parked where I wanted it. Courteous, friendly, knowledgeable personnel. Price was reasonable, car was clean. time and parked where I wanted it. Courteous, friendly, knowledgeable personnel. Price was reasonable, car was clean. More