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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
917 Reviews

917 Reviews of Ray Chevrolet - Service Center

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May 26, 2017

Great customer service Had recently our vehicle serviced. I had a schedule conflict picking up my car. I was going to pick up vehicle close to closing time. I was able to pa More

by Mattm218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

Ray Chevrolet responded

Thanks Matt! We're happy to hear that you had a great service experience with us, and that Kyle and the whole team worked with you to ensure that you and your car were well taken care of. It's wonderful to know that it was a convenient, hassle-free experience, and that you were well accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Regards, Ray Chevrolet

May 19, 2017

Excellent customer service Kyle Miller is a fantastic service manager back in the service department this young man always has information or answers for any of my questions sta More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2017 -

Ray Chevrolet responded

Thanks CC! We're happy to hear that Kyle has been so helpful and accommodating, and makes sure that all of your questions and concerns were addressed. It's wonderful to know that you feel confident and well accommodated with his assistance, and we appreciate your business! We look forward to working with you again in the future. Regards, Ray Chevrolet

May 16, 2017

Great dealer and Service department Had some trouble with my car and stopped by yesterday and Brian Abercrombie checked it out right away and got me in and they took care of my issue in More

by Equinox25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Abercrombie
May 17, 2017 -

Ray Chevrolet responded

We're happy to hear that Brian was able to quickly take care of your Equinox! It's wonderful to know that he was efficient and accommodating, and made sure all of your needs and expectations were met. We appreciate your business and look forward to working with you again in the future. Regards, Ray Chevrolet

May 12, 2017

Always Helpful Had my 2012 Impala in for regular oil change and tire rotation, brake check.. I mentioned to Luis that my brakes were making noise when I was backing More

by 12252010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2017 -

Ray Chevrolet responded

Thanks for the great feedback! We're happy to hear that you had a great experience with Luis, and that he made sure that you and your car were well taken care of. It's wonderful to know that he was so accommodating and attentive, and that you had all of your needs and expectations met. We appreciate your business and hope to work with you again in the future. Regards, Ray Chevrolet

May 03, 2017

Rob Chavez, customer's delight! Rob greeted me like an old friend and answered all of my questions. When it was determined that my car would need to stay for a bit, Rob set me up wit More

by rebecca paret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
May 03, 2017 -

Ray Chevrolet responded

We're happy to hear you had such a great experience with Rob, Rebecca! It's wonderful to know that all of your needs and expectations were met, and that you were well accommodated while your car was worked on. We're glad he made you feel confident and at ease with the work that was done on your car, and we appreciate your business! We look forward to working with you again in the future. Regards, Ray Chevrolet

May 04, 2017 -

rebecca paret responded

And my car was so clean when I returned and all the little issues were fixed.

May 02, 2017

Quick, informative, polite Rob Chavez at Ray did an amazing job keeping our vehicle needs to up to date. Hassle free! Highly recommended customer service when it comes to your v More

by RAx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
May 03, 2017 -

Ray Chevrolet responded

Thanks for the 5-star rating! We're happy to hear that you had a great experience with Rob, and that he made sure all of your needs and expectations were met. We appreciate your recommendation and look forward to working with you again in the future. Regards, Ray Chevrolet

April 27, 2017

Great service and wonderful staff Brought my car in for an oil change and asked Rob about some alerts I was getting on occasion. He had they techs check it out, found the issue and com More

by Rntogo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Apr 27, 2017 -

Ray Chevrolet responded

Thanks for the great feedback, Rntogo! We're happy to hear that you had a great experience with us, and that you were well informed and accommodated through out the process. It's wonderful to know that it was a quick and efficient process. and we appreciate your recommendation! We hope to work with you again in the future. Regards, Ray Chevrolet

April 18, 2017

The best Here is a guy that truly cares about his customers and makes sure everything is done to your satisfaction. The absolute beat! I have bought 3 cars in More

by charliebuck316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Gigovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Lazara, Tony Ruiz
Apr 19, 2017 -

Ray Chevrolet responded

Thanks for the 5-star rating, Charlie! We're happy to hear that you continue to have such great experiences with us, and that all of your needs and expectations continue to be met. We appreciate your business and hope to work with you again in the future. Regards, Ray Chevrolet

April 15, 2017

Used truck sale Thank you very much Jose Castaneda. It was a pleasure doing business with Ray Chevrolet. I got a decent trade in value and a decent price on a 2013 F1 More

by Jim
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Cappert, Jose Castaneda
Apr 18, 2017 -

Ray Chevrolet responded

Thanks for the 5-star rating, Jim! It's wonderful to know that you had a great experience with Jose, and that he made sure you got a great deal on your new truck. We appreciate your business and hope to work with you again in the future. Regards, Ray Chevrolet

April 12, 2017

Great Service Service Rep was very helpful and provided great information on the work that needed to be done on my vehicle. The work was also completed in a timely More

by ASIERRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adan Avalos
Apr 12, 2017 -

Ray Chevrolet responded

It's great to hear from you, Asierra! We're so glad that Adan was so helpful and accommodating, and made sure you were well informed about your vehicle's service needs. We appreciate your business and hope to work with you again in the future. Regards, Ray Chevrolet

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