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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
918 Reviews

918 Reviews of Ray Chevrolet - Service Center

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August 01, 2018

Great Service! I scheduled an appointment for an oil change and was helped as soon as i got there. Chris saw to it that i was in and out in a reasonable time. i woul More

by Kate24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2018 -

Ray Chevrolet responded

Hi Jen! Thank you so much for your recommendation! It's great to know that Chris was so quick in ensuring that you and your vehicle were taken care of, and we're so glad that your visit was so efficient! We hope to see you again the next time you are in need of service!

August 01, 2018

Quick service What a great and effortless transaction i have when coming to Ray Chevrolet. I was quickly helped by Luis Rivera. He was also the first person I see More

by Thatcrazygreeneyedgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2018 -

Ray Chevrolet responded

Thank you for your positive review! We're so glad to hear that Luis and the team provided you with an efficient service experience from start to finish! We hope that you will continue to confide in us to take care of your automotive needs in the future!

July 23, 2018

Great The service dept were very helpful. The services performed were explained and as a women I was not dismissed and taken advantage off. Thank you More

by j1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

Ray Chevrolet responded

Thanks so much for the 5-star rating! We strive to provide each of our guests with only the highest quality of service, and it's so great to hear that Kyle and the team were able to achieve that with you! We hope that you will think of us again the next time you are in need of automotive assistance!

July 12, 2018

Service always goes above and beyond! I have purchased several vehicles from Ray Chevrolet and the #1 reason I keep coming back - their incredible service department! Brian is awesome, an More

by Soover1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Abercrombie
Jul 13, 2018 -

Ray Chevrolet responded

Thank you so much for this great review, on behalf of the entire department! It's so awesome that Brian and the rest of the team provide you with such smooth and hassle-free service experiences! We look forward to continuing to do so in the future!

July 11, 2018

Quick and painless Kyle goes above and beyond every time for me. He has a loaner ready before I walk in the door, explains everything thoroughly, prices are fair... Love More

by RickyBobbyForPrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Ray Chevrolet responded

Thank you for sharing this review with us. Kyle and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.

July 11, 2018

Excellent service Kyle was helpful in explaining the service i needed. In addition explained in layman terminology why the work needed to done and when I trust his kn More

by Ladyjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Ray Chevrolet responded

Thank you for your very kind review. We are delighted to hear that your experiences with us have been so positive and you are totally confident in our expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service.

July 03, 2018

Servicio Muchas gracias Luis Rivera por los servicios al carro. Las llantas le quedaron muy bien al carro. Regresare para los demás de mi servicio. Muy bien t More

by Osvaldo05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Ray Chevrolet responded

Gracias Osvaldo. Siempre es un placer oir buenos comentarios de nuestros clientes! Esperamos verte pronto.

July 03, 2018

Luis is one of the only I go to. I've been going to ray Chevy for a few years now and Luis always takes good care of me and my car without all the extra steps. He tells me me what sho More

by Turboguy
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Ray Chevrolet responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us on your first visit! Please let us know if we can help you again in the future.

June 29, 2018

Great Service Department I was very pleased with Rob in service. He explained what I needed and got my truck taken care of. He was polite and heard me out. I will definitely More

by GMC2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Jul 05, 2018 -

Ray Chevrolet responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

June 29, 2018

my experience at rays chev I have been a Ray Chevrolet customer for over 18yrs. They are always very helpful and very nice in all departments I have talked with. I usually deal More

by markie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruperto Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Abercrombie, Rob Chavez
Jul 03, 2018 -

Ray Chevrolet responded

Hi Markie, Thank you so much for your 18 years of loyalty. It's a pleasure to know that you are so confident in Rob, and that you know that you can trust in him and the team to take care of all of your automotive needs. We look forward to continuing to offer you our top-notch service for years to come.

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