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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
918 Reviews

918 Reviews of Ray Chevrolet - Service Center

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November 29, 2018

Excellent service Kyle Miller had excellent customer service. Very respectful and understanding. I didn’t know much about the service being done on my vehicle but he di More

by Rose77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Ray Chevrolet responded

Hi Rose, Thank you for your 5-star rating! It's so great to hear that Kyle was so accommodating and thorough in ensuring that you were content and confident in your service. We are proud to have earned your confidence, and we look forward to serving you again in the future.

November 20, 2018

Chevy equinox Good experience with Guillermo Ruiz and Kyle Second time buying one here and also my daughter has bought at ray will reccomend for sure to anyone More

by Chevygirl2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Ruiz, Chris Wasek, Jason Cappert
Nov 21, 2018 -

Ray Chevrolet responded

Thank you so much for your kind recommendation! We are honored that you chose to work with us again, and we are so happy to hear that Guillermo and Kyle ensured that you had another positive buying experience! We hope you enjoy your new Chevy Equinox, and we hope to continue to serve you and your automotive needs in the future!

October 31, 2018

Fixed right I brought my car in to get my check engine light fixed. They got it fixed and even gave me a car to drive when my car was getting fixed. Thank you ray More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Ray Chevrolet responded

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

October 31, 2018

Excellent service The service center here is great. Chris got me in and out fast and answered all my questions. I would definitely recommend this dealership to my famil More

by Kate24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Ray Chevrolet responded

Hi Jen, Thank you so much for your kind recommendation! We're so honored to hear of your confidence in our dealership, and we are pleased that Chris ensured that your recent service visit was both efficient and effective. Please don't hesitate to give us a call if you ever have any further questions or automotive concerns in the future.

October 29, 2018

Service Brian in the service dept is my go to guy. Whenever we need any of our fleet trucks serviced. He explains in detail what is needed first and recommend More

by Hazel5654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Abercrombie
Oct 30, 2018 -

Ray Chevrolet responded

Thank you so much for your wonderful review! We are honored to have had your continued loyalty for the past 15 years, and we are overjoyed to know that Brian consistently provides you with thorough service that you can rely on. It is our pleasure to do all that we can to enhance your experiences in any way possible, and we look forward to continuing to offer you the same quality service and unbeatable deals for years to come.

October 27, 2018

Excellent Chris was very helpful and informative when i went in for service. He answered all of the questions that i presented to him. Thanks Chris! More

by Chevy2000
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Ray Chevrolet responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service.

October 19, 2018

Kyle is the man Kyle is such a great guy, he is thorough on answering any and all of my questions, and i always have many. He is patient, honest, and really puts hi More

by Teck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Ray Chevrolet responded

Thank you for your time and feedback. We are pleased to hear that Kyle was kind and helpful! We look forward to serving your automotive needs in the future.

October 19, 2018

Kudos to George Z George listened to my "story", addressed all my concerns/issues with no prompting from me. I wasn't sure I was in the market for a car. George was gen More

by Anthony Tristano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Zakrzewski
October 10, 2018

Service Professional, courteous and friendly. Willness to explain the process, what was done and if parts where needed explaining the parts and what are the More

by Karste300@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Abercrombie
Oct 11, 2018 -

Ray Chevrolet responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

October 04, 2018

Sales and Service are #1!!!! Brian Abercrombie was very helpful to in servicing my car. He gives me a loaner whenever possible and keeps me updated on my car as necessary. No surp More

by Joanne625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Stoll, Brian Abercrombie
Oct 05, 2018 -

Ray Chevrolet responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

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