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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
918 Reviews

918 Reviews of Ray Chevrolet - Service Center

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January 13, 2019

great service i took my car in for repairs and john geary was my service rider and i was unsure about needing new fronts brakes and there was a question about a oil More

by steve 1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Jan 14, 2019 -

Ray Chevrolet responded

Hi Steve, We are happy to hear that John was thorough in ensuring that you were content with the service you were receiving, and it's great to know that he has earned your confidence. We appreciate you taking the time to share this positive feedback, and we hope that you continue to confide in him to take care of each of your automotive needs in the future.

January 11, 2019

Great and Speedy Service! I called Kyle Miller last minute to get my truck in for routine service maintenance. He was able to get me in the next day and I had my truck back lat More

by KurtHendricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2019 -

Ray Chevrolet responded

Hi Kurt, Thank you so much for sharing this great feedback and recommendation! We are so glad that Kyle was able to get your vehicle taken care of so efficiently, and it is wonderful to know that he has earned your full confidence. We are certain that his service will continue to meet your expectations in the future, and we look forward to working with you again.

January 05, 2019

Chris F. in service is the man to see! Anyone that has had to bring their vehicle anywhere for any unexpected service knows it can be a somewhat stressful situation; but I’ve gotta say, Chr More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Ray Chevrolet responded

Hi Kyle, Thank you so much for taking the time to leave this amazing feedback! Your safety and satisfaction are so important to us, and we are overjoyed that Chris could put you at ease and get your vehicle taken care of so efficiently. He will be honored to know that he has earned your full confidence, and we look forward to the opportunity to serve you again in the future.

December 31, 2018

Top notch service I brought my car in for a checkup and found out my Malibu had a oil leak forming. Both Luis and Chris made to process smooth and easy. This is why I o More

by VILLEGAS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Ray Chevrolet responded

We appreciate your confidence in our dealership, and we are pleased that Luis and Chris ensured that you had another positive service experience. Your safety and satisfaction come first to us, and we look forward to continuing to maintain them both in the future!

December 31, 2018

Great service department I would like to thank your service department for always making it easy and quick service. Thanks to your service writer for always taking care of my More

by David Gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Ray Chevrolet responded

Hi David, Thank you so much for your wonderful review! It is our pleasure to serve you and our goal to ease your dealer experiences, and we hope that you continue to confide in our service department for your automotive needs for years to come!

December 30, 2018

Helpful and Trustworthy Advise John was very knowledgeable i had questions about services that were coming upon my car, he was very genuine in letting me know what i had to take ca More

by addy2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Jan 02, 2019 -

Ray Chevrolet responded

Thank you for sharing this great feedback! It's wonderful to hear that John was thorough in taking care of your vehicle and advising you on your future automotive needs. It is our pleasure to serve you and our priority to maintain your safety, and we look forward to continuing to work with you in the future.

December 28, 2018

Excellent Customer Service! I recently had my 2010 Suburban in due to a cracked transmission. John Geary helped us from beginning to end. Since the repair was quite a pricey on More

by Burban Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Jan 02, 2019 -

Ray Chevrolet responded

Thank you so much for taking the time to share this incredible review! It is a pleasure to hear how confident you are in our service department, and we are honored to have earned your recommendation! We're thrilled that you are consistently impressed with the service that our team provides to you, and we look forward to continuing to offer you the same quality vehicular care in the future.

December 25, 2018

Amazing service! I recently had to go in to get my vehicle serviced. I was so confused about what the issue could have been ( check engine light was on). Roberto Chave More

by Shadowsonic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Dec 27, 2018 -

Ray Chevrolet responded

Thank you so much for sharing this great feedback! We are so glad that Roberto was able to resolve your vehicular issue and ensure that you left feeling confident in the work completed! We are pleased to hear of your contentment, and we can't wait for the opportunity to serve you again!

December 21, 2018

Painless Car Service Typically when I have to go in for any type of car repair, I feel pain just thinking about it. The service team at Ray Chevrolet and particularly serv More

by pread23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Ray Chevrolet responded

Thank you so much for leaving Kyle this wonderful review! We are thrilled that he is consistently thorough in ensuring that your vehicle is well taken care of, as your safety comes first to us at Ray! We agree that he is a great asset to our team, and we are certain that he will continue to offer you the same quality service in the future!

December 19, 2018

great experience I took my vehicle in for an oil change. John the service writer was very accommodating and friendly. It turns out there was a leak in my water pump. J More

by new customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Dec 20, 2018 -

Ray Chevrolet responded

Thank you so much for your great feedback! We are delighted that John was able to diagnose and resolve your vehicular issue, as it is equally as important to us to ensure that our customers' safety and satisfaction are maintained. Please drive safely, and don't hesitate to let us know if there is anything more we may assist you with in the future.

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