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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
976 Reviews

976 Reviews of Ray Chevrolet - Service Center

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October 12, 2019

Service I have never been to a dealership so customer friendly. Any time I go, it has been a top notch experience. Recently, Dan Cameron helped with service a More

by Mcann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cameron
Oct 16, 2019 -

Ray Chevrolet responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

October 05, 2019

Investigate engine malfuntion indicator 2015 HD2500 Duramax Daniel Cameron/ Service Advisor took my truck in at 10:30am and I had it back by 5:00pm. The new service video notification text message is a great pa More

by hdmikew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Cameron
Oct 09, 2019 -

Ray Chevrolet responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Dan was so positive. We look forward to seeing you again when it is time for your next service.

October 01, 2019

I brought my Cadillac in for service a while back. All of my issues were addressed and fixed properly. Chris helped me out and got me a rental car while mine was being worked on. More

by Kate24
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Ray Chevrolet responded

Jen, thank you for your very kind review. We are pleased to hear that your vehicle service experience with Chris was so positive. We look forward to seeing you again when it is time for your next service.

September 30, 2019

Kyle has always been helpful with any questions or concerns about my Tahoe. He always has an answer for us, regardless of the extent of my question. He is always welcoming to my family, anytime we vis More

by ecahanin
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Ray Chevrolet responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.

September 28, 2019

Excellent Experience Thanks to Ray Chevrolet and Dan my car was fixed in one day. It's great to have a trusted dealership in the neighborhood where I can recommend family More

by Twin Lakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Cameron
Sep 30, 2019 -

Ray Chevrolet responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

September 28, 2019

Oil change Louie was my advisor had no issues was escorted to the waiting area was asked if I needed anything and even offered a shuttle to work. Great experienc More

by Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Ray Chevrolet responded

Ramos, thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.

September 26, 2019

Thank you ray chevy I go to Chris ever time I bring my chevy in. Chris makes sure I know what I need on my car and always gets me out quickly. More

by Carguy75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Ray Chevrolet responded

Thank you for your continued loyalty. We are so pleased to hear that our exceptional service keeps you coming back! We look forward to seeing you again when your Chevy is ready for its next service!

September 25, 2019

Good service Great service experience. He is always helpful when I bring my vehicle in. I will definitely return in the future. Thanks for you help Brian More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Abercrombie
Sep 26, 2019 -

Ray Chevrolet responded

Jim, thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

September 24, 2019

this time was ok they put wiper blades on without my ok. was very upset. otherwise everything was alright. They had my car for over a week Because of strike More

by rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cameron
September 24, 2019

Trustworthy work Every time I bring my Cruze in for service I never have to worry that I will be taken advantage of. The whole service department is top notch More

by Frankf01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Abercrombie
Sep 26, 2019 -

Ray Chevrolet responded

Thank you for your time and for your loyalty. We are delighted to hear that we provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

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