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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
1,066 Reviews
Call Service Center (847) 443-9770

1,066 Reviews of Ray Chevrolet - Service Center

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July 31, 2025

Great service. Professional on all levels of help, Friendly as always. Prompt, polite and down right NICE. More

by Tenorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in Finance******************
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Jul 31, 2025 -

Ray Chevrolet responded

Thanks for sharing your thoughts about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 30, 2025

Service attendant was personable and reviewed services to be completed with me. Car completed on time. More

by Buddy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sandfox
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Jul 30, 2025 -

Ray Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 30, 2025

Customer service is Outstanding, dealership is always clean and tidy. This is the only place I would take my truck. More

by jamesespi70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sandfox
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Jul 30, 2025 -

Ray Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chevrolet. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 29, 2025

Dealer is great TJ service writer ready helps with service not happy i needed to come back for the same problem they assure me it fixed More

by TIMSARGENT666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 27, 2025

I was taken care of right away and was given the information on how long it would take and it was all done in a curtious manner. More

by debfischer96
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2025 -

Ray Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chevrolet! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 25, 2025

Excellent service. Brought truck in early and they got it done before the scheduled appointment time. Met my requests exactly. More

by hwki88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember who helped me
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Jul 30, 2025 -

Ray Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 25, 2025

Brought in for oil change and tire rotation had greasy hand prints inside of my car! It was cleaned and given back but then had to go back again due to some wheel sensor issue. More

by kgenovaldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
3.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2025 -

Ray Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 23, 2025

Great service quick and easy service. Got my truck in and out within a day More

by tumpy84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 20, 2025

Always incredible service from the best service dept I have ever worked with. Honest! Trustworthy! More

by roccos23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2025 -

Ray Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 19, 2025

The service department greeted us, took us in n said it would be an hour and it was less than that. Everyone was very pleasant. More

by cgehrke2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2025 -

Ray Chevrolet responded

Thank you for choosing Ray Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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