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Ray Chevrolet

Fox Lake, IL

4.7
4,733 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 4,733 reviews

July 16, 2025

Bill Sullivan was extremely patient with us. We did not stop there with a vehicle in mind, in fact, we didn’t even drive the vehicle we would be trading in to the dealership. Bill helped us thor More

by SMORRISON216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Sullivan
Jul 17, 2025 -

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 16, 2025

Lowest pricing for cars out the door. However, there seems to always be issues or a degree of dissatisfaction always. People are sneaky and unclear and sometimes unpleasant actually.. Als More

by Lights89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2025 -

Ray Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. We apologize for your negative experience. Please reach out to our General Manager, George.

July 14, 2025

I had a 10:30 appointment and my Colorado was still sitting outside at 12:00, so 1.5 hours gone. TJ did give me the air filter and cabin filter for my time. More

by thomas.threinen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ Burke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Ray Chevrolet responded

Thomas, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. We apologize for your negative experience. Please reach out to our General Manager, George.

July 11, 2025

Not helpful with all information regarding the vehicle , and was told they would take care of an issue in the end didn't More

by CROJAS51073.CR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Ray Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. We apologize for your negative experience. Please reach out to our General Manager, George.

July 10, 2025

The Ray team did a great job pulling my deal together in a quick timeframe More

by BJONES5690
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Becker
Jul 10, 2025 -

Ray Chevrolet responded

Thanks for sharing your thoughts about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 04, 2025

I took my 2008 Tahoe to Ray Chevrolet for a brake job on the front axle. I dropped off my vehicle at 7 am I was hoping to get it done by lunch time, but that didn't happen. Once I picked up the vehicle I di More

by WENDILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Koebernick
Jul 06, 2025 -

Ray Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 02, 2025

I Always Use This Dealership Because My Husband Did. Ray & His Group Always Want Me To Be Satisfied More

by TJONES1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 02, 2025

A hometown dealership that strives to keep its customers happy and coming back. A pleasure to do business with, especially thankful to salesman Jonathan Hernandez for his help in getting our family in the More

by SMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hernandez
Jul 02, 2025 -

Ray Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 02, 2025

The first 30 seconds at Ray Chevrolet were more positive than the 2 hours I spent at a different dealership in the city. From the admin staff, to the salesmen, to the finance guys— everyone was so kind. Eve More

by NKAUFMAN0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Gigovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ, Evelyn, Carrie
Jul 02, 2025 -

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 30, 2025

Sales service listened to what I needed to accomplish and provided better than hoped for. More

by J.S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian - SeaBass
Jun 30, 2025 -

Ray Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com