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Ray Chevrolet
Fox Lake, IL
4,699 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 4,699 reviews
June 12, 2025
The salesman Hugo did not let me test drive the truck but for a few minutes and I was only given 1 key and was given a run around before I had to call general manager to resolve the problem. I feel I should for a few minutes and I was only given 1 key and was given a run around before I had to call general manager to resolve the problem. I feel I should have more time to inspect and drive a vehicle that I might potentially be purchasing. The salesman needs to work on his customer service and sales techniques. Because of his actions and inactions, He is not a salesman that I would recommend if someone wants to purchase a vehicle. The sales manager is attempting to correct all issues, this is my experience dealing with Hugo Ayala. More
by AnthonyHayes.717
June 12, 2025
This dealership was the best , honest , straight forward and helped to get me the best deal out there . I felt very comfortable working with them and how they treated me . Ruperto my sales agent was absolu and helped to get me the best deal out there . I felt very comfortable working with them and how they treated me . Ruperto my sales agent was absolutely the BEST . I will most definitely recommend this dealership. Ruperto new the business and was a pleasure to work with . He answered every question I asked with confidence . More
by Theresa_coleman
Employees Worked With
June 10, 2025
Did a good job. Got done what I wanted. Will go back for service. A little pricey. Got done what I wanted. Will go back for service. A little pricey. More
by BUCCI2726
Verified CustomerEmployees Worked With
June 09, 2025
Great experience would highly recommend anyone. Super service team and financing was a breeze. Whole process was smooth. Super service team and financing was a breeze. Whole process was smooth. More
by Sarah Fisher
June 08, 2025
Kyle was great! Fixed problem and very friendly. Would definitely recommend him to others I know Fixed problem and very friendly. Would definitely recommend him to others I know More
by kathdun84
June 06, 2025
I brought my 2015 Tahoe on short notice for a air conditioning problem. The Service Rep found that the truck also had a oil cooler leak. I brought it in on Monday needing the truck back by the next conditioning problem. The Service Rep found that the truck also had a oil cooler leak. I brought it in on Monday needing the truck back by the next day Tuesday. Kyle and the Service Rep did an outstanding job getting the work completed so the truck could be used for a road trip on Wednesday! I have always been impressed with the dedication of your staff, especially Kyle, but this time they went above and beyond my expectations, as (if I understand correctly), the service rep. stayed beyond his normal end of day to make sure the truck was completed Tuesday evening. Thanks for your dedication. Bill Karstenson More
by KARSTENSONJR
Employees Worked With
June 05, 2025
I like both Cody and Geo they really take good care of you. And not pushy They are the best. And I would refer them to anyone. Both are the best Thank you Geo and Cody you. And not pushy They are the best. And I would refer them to anyone. Both are the best Thank you Geo and Cody More
by princess44ph
June 04, 2025
TJ Burke took care of our maintenance needs. Always good experience with the Ray Chevy maintenance department. Always good experience with the Ray Chevy maintenance department. More
by BANASE
Employees Worked With
Other Employees :
Ed Dempski
June 03, 2025
Hugo was incredible! Very knowledgeable and friendly and made for an enjoyable transaction. Would recommend to anyone looking to purchase a new vehicle! Very knowledgeable and friendly and made for an enjoyable transaction. Would recommend to anyone looking to purchase a new vehicle! More
by aschmit
Employees Worked With
June 03, 2025
They do their best to diagnose the real issue and check for other issues as a matter of thoroughness and let you know everything they find and how serious they believe the issue to be. They don't pressure for other issues as a matter of thoroughness and let you know everything they find and how serious they believe the issue to be. They don't pressure to upsell other repairs - you can decide exactly what you want fixed. Have purchased 4 vehicles from them over the years and always been happy with the vehicle and service performed. More
by rsmithers
Employees Worked With
