Ray Catena Lexus of Monmouth

great buying experience professional, good product knowledge, great customer service, very good new car review upon delivery. the new rx rides smoother and handles much bette professional, good product knowledge, great customer service, very good new car review upon delivery. the new rx rides smoother and handles much better than our old one. More

Outstanding! I started off my day by calling around to several Lexus dealers in NJ to ask some questions. Most just wanted me to come in or said they would call m I started off my day by calling around to several Lexus dealers in NJ to ask some questions. Most just wanted me to come in or said they would call me back but never did. Rich Wenger within 10 minutes called me back with all the answers to my questions and invited me in for a test drive. From the moment I got there everyone was very friendly and accommodating. Rich set me up on test drives with 3 different models, explaining the differences and features on each one. I never felt rushed or pressured and he took his time to make sure I found the Lexus that suited all my needs. I know buying a new car is a big deal and sometimes you look back and second guess if you did the right thing or not. The whole process was so relaxed that I walked away very happy knowing I got a good deal on a great car! Being a prior owner of new BMW and Mercedes vehicles in the past you always get nice service in the beginning but after they feel you will buy the car you turn into just another sale and number. It has been just over a week since I bought my Lexus (which I love!) and Rich has checked in with me several times to see if I had any questions about my car etc. One thing that Rich said and stuck with me was that they treat their customers like family and I really believe everyone there, especially Rich, truly practices that. I had always heard nothing but good things about this dealership from many friends and family and they definitely stand up to their reputation. I now join the many that will recommend this dealership and Rich to everyone interested in a Lexus! More

Great experience! I came to Ray Catena Lexus of Monmouth by recommendation of both a family member and a close friend. The experience certainly exceeded my expectations I came to Ray Catena Lexus of Monmouth by recommendation of both a family member and a close friend. The experience certainly exceeded my expectations. All of the employees were friendly and professional, especially Andy and Ryan who helped me purchase my car. I had a great experience and will certainly be back! More

Outstanding. Best vehicle purchase I have ever experienced ! This is the 1st Lexus I have purchased. My salesperson Ryan Herzenberg made this an easy choice. Ryan was extremely professional and very knowledgeabl This is the 1st Lexus I have purchased. My salesperson Ryan Herzenberg made this an easy choice. Ryan was extremely professional and very knowledgeable about the vehicle I was interested in purchasing. Ryan made my wife and I feel very comfortable and never pressured us. Ryan is an Asset to the Ray Catena Dealership and stands as Role Model for all other Sales Representatives. I had an option to purchase the same vehicle for slightly less money at another dealership but it is because of Ryan I choose to purchase my vehicle from the Ray Catena Dealership. This purchase was by far the best experience in making a vehicle purchase I have had in comparison to any other vehicle I have ever purchased. Thank You Ryan !!! More

Good customer service All of my issues were taken care of professionally. Responded to all my needs. Car drives much better. The detailing was also well done. Thank you. All of my issues were taken care of professionally. Responded to all my needs. Car drives much better. The detailing was also well done. Thank you. More

Lexus 2015 RX350 - MICHAEL BARONE This is my 3rd Lexus, but my 2nd time dealing with Ray Catena Lexus of Monmouth. I drive 30 minutes just to go to this dealership. I wouldn't go any This is my 3rd Lexus, but my 2nd time dealing with Ray Catena Lexus of Monmouth. I drive 30 minutes just to go to this dealership. I wouldn't go anywhere else. Nothing but SUPERB service all around. It was such a pleasure working with MICHAEL BARONE who is genuinely a nice guy. He is professional and knowledgeable. Michael worked out several options for me, took his time with me and never made me feel any pressure to buy. Also worked with JOE MARINO who is also professional, knowledgeable and easy going. Always a great experience at Ray Catena Lexus of Monmouth. More

So friendly and relaxed This is our 4th Lexus from Ray Catena of Monmouth. They are professional, and purchasing a Lexus from this dealership is relaxed and easy. We've bee This is our 4th Lexus from Ray Catena of Monmouth. They are professional, and purchasing a Lexus from this dealership is relaxed and easy. We've been seeing Steve Morfino for our purchases and he is friendly and thorough. He takes care of everything and we just get in the car and drive away! We have had great experiences over the past 15 years at Lexus of Monmouth. More

Like buying a car from a family member. This is our 5th Lexus. We have owned different models and been very happy with all of them. We would not think of buying one from anyone but Harvey This is our 5th Lexus. We have owned different models and been very happy with all of them. We would not think of buying one from anyone but Harvey at Ray Catena. He always makes it a relaxed, pleasant experience and this doesn't end once you own the car. The quality of customer service continues throughout your Lexus experience. Harvey is very knowledgeable, funny, relaxed, and really interested in making you happy. More

Great dealership...awesome people After many negative experiences purchasing vehicles in the past, I walked into Lexus of Monmouth with my guard up. After just a few seconds, I was ap After many negative experiences purchasing vehicles in the past, I walked into Lexus of Monmouth with my guard up. After just a few seconds, I was approached by a lovely lady and asked if I needed assistance. She introduced me to Alex Maslennikov. This gentleman was as nice and helpful as humanly possible...not only to me, but my wife and daughter as well. After just a few minutes, it felt like we had known eachother for a long time. He made the entire car buying experience as easy as possible. My wife and I are very busy and do not have endless hours to waste at dealerships. He had us test driving the vehicle in about 5-10 minutes, and the rest of the process was handled by a couple of phone calls. He kept his word on all his promises and delivered a great car and a one of a kind customer experience. More

Wonderful easy way to buy a car We had a great experience with Luke Albrink buying my Lexus RX 350. He was knowledgeable and calm and made car buying easy. This is the second Lexus We had a great experience with Luke Albrink buying my Lexus RX 350. He was knowledgeable and calm and made car buying easy. This is the second Lexus we have bought from Ray Catena Lexus in Oakhurst and have been very happy. Joe Marino was also great in explaining various options available for the car. More