Ray Catena Lexus of Monmouth

Excellent Customer Service Purchasing our leased vehicle from Joe Marino was a pleasure, as he made the overall process seamless and quick with very little pressure as to our fi Purchasing our leased vehicle from Joe Marino was a pleasure, as he made the overall process seamless and quick with very little pressure as to our final decision, More

Outstanding from start to finish Yesterday I leased my 4th RX350 from Ray Catena Lexus of Monmouth. While I have another Lexus dealership about 6 miles from my home, I choose to driv Yesterday I leased my 4th RX350 from Ray Catena Lexus of Monmouth. While I have another Lexus dealership about 6 miles from my home, I choose to drive 70 miles farther - why? Several reasons. Ray Catena Lexus of Monmouth is a pleasure to deal with. They will do whatever it takes to satisfy the customer. No high pressure tactics. And, most importantly, their prices can't be beat. When you go, ask for Bob Mongiello - you won't be sorry. More

Certified RX 350 Purchasing our new Lexus RX350, a certified pre-owned vehicle, from Joe Marino, our salesperson was a pleasure. Frank McLaughlin, the manager, was ve Purchasing our new Lexus RX350, a certified pre-owned vehicle, from Joe Marino, our salesperson was a pleasure. Frank McLaughlin, the manager, was very helpful. The experience was comfortable and professional and we're delighted with our car. More

Pleasant and professional I cannot speak highly enough about my recent experience at this dealership. From the first contact to the end result it was overall pleasant and extr I cannot speak highly enough about my recent experience at this dealership. From the first contact to the end result it was overall pleasant and extremely satisfying, nothing could have been done or handled better. The knowledge, courtesy, patience and professionalism of the dealership as a whole and in particularly Ryan Herzenberg, Dan Repetti and Frank McLaughlin is second to none. Ryan was extremely pleasant, patient, detailed and truly understood my needs; I believe Ryan went above and beyond to not only make me a customer but an extremely satisfied customer that will back and refer others. I recommend this dealership and these individuals highly without reservation. More

Every dealership asks you to write one of these And I made the effort to actually follow through this time because I really feel like Andrew Seibert fought hard to find us a really competitive price And I made the effort to actually follow through this time because I really feel like Andrew Seibert fought hard to find us a really competitive price for an SUV. He wasn't aggressive or pushy with us and most importantly, he was keen to listen to our desired options & trim of the car and he understood our budget limitations. Andy continued an amicable back and forth conversation with us until we reached an excellent deal. He was very accessible whenever we had any questions and promptly returned our calls or texts. Best of all, Andy respected my family and helped us in a very professional way. I would seriously recommend Andy to anyone who is looking to get into a new Lexus. Professional, patient, and courteous. My family could not have asked for more. Thank you. More

The best experience ever, buying my new car from Andrew Andrew is very knowledgeable, the best dealer I have ever had, easy to purchase a vehicle from Andrew. He explains every detail to about your new car, Andrew is very knowledgeable, the best dealer I have ever had, easy to purchase a vehicle from Andrew. He explains every detail to about your new car, they do everything for you in learning about your new car. Andrew is very patient and hospitable. More

smooth no haggler/very fair My wife and I were shopping for a 350 es. We were shopping the dealerships in NJ.When I outlined car and price to all dealership.This seemed too diffi My wife and I were shopping for a 350 es. We were shopping the dealerships in NJ.When I outlined car and price to all dealership.This seemed too difficult for all the salesmen except for Gretsky Fluerant who found us the car and put a fair deal together the first time I sat down with him.We left and came back that weekend to pick up the car. One hour later we were done...seriously thats what car buyers expect ...No haggling no sitting all day two hrs to pick out the car and do the deal then one hour to sign papers, go through a tech run, and go home!!!! The paper work was plain language. Gretsky said thats the the dealership does it. I shop every deal,but I will call Ray Catena first...Thanks Gretsky More

Visit to Ray Catena for recall service I brought my Lexus into Ray Catena for recall service. From the minute I called to schedule the appointment til the time the car was ready was an in I brought my Lexus into Ray Catena for recall service. From the minute I called to schedule the appointment til the time the car was ready was an incredible experience. They are like a well oiled machine taking every detail into consideration. I couldn't be happier with their professionalism and service. While the car was being worked on I spoke with a sales representative regarding purchasing a car in the near future. It was like no other car buying experience I have ever had. I will definitely purchase my next car from Ray Catena. Michael L. More

Check this one off the bucket list I recently had the experience of leasing my first Lexus at Ray Catena Lexus in Oakhurst. The entire leasing experience was so relaxed and inviting, i I recently had the experience of leasing my first Lexus at Ray Catena Lexus in Oakhurst. The entire leasing experience was so relaxed and inviting, it's difficult to leave without buying on the spot. I did leave but I came back and I leased the 2015 CT200, I didn't come back because it was the best deal, I came back because it was the best customer service I have ever encountered and in the end if I get that level of service in the buying process, I would expect an even greater service from the Service Department. I am completely satisfied with all of the service received at Ray Catena and especially the knowledgeable manner in which Chad helps his customers. It is always a pleasure to visit Ray Catena. I look forward to leasing another vehicle from them. I am a customer for life. More

Better than I could have imagined From the web site presentation of the car I was interested in, with all the information I could ask for, to the constant willingness of our sales cons From the web site presentation of the car I was interested in, with all the information I could ask for, to the constant willingness of our sales consultant to answer all and any questions, to his willingness to move at our pace and offer us options, all of this made it an experience that was honest and helpful beyond expectations. Then we visited the dealership, were offered hospitality, good coffee, and comfort along with the superior product. Alexander Maslennikov, our sales consultant, is an expert at what he does. We so appreciate his guidance and help with the process. My wife and I are very pleased with our beautiful car. More