Ray Catena Lexus of Monmouth

Phenomenal service and deal A million 'Thank Yous!!!' to Ryan Herzenburg and Fran McGowan for providing me with a best deal one could ever ask for from a dealership. I've offic A million 'Thank Yous!!!' to Ryan Herzenburg and Fran McGowan for providing me with a best deal one could ever ask for from a dealership. I've officially been devirginized by a car dealership and it didn't hurt!!! Haha. I've never bought a car from a dealership nor financed a car in the past 20 years, this is my 1st. They all went above and beyond to provide me exactly what I wanted and needed.....a semi-used car with low mileage and not too pricey. No one could beat buying a Certified 2011 ES350 with 33k miles for $351 per month. And turnaround time was 15 hours....it was ready on Saturday morning, as promised. I'm eternally grateful!!! I test drove every single foreign luxury brand over a 6 month period. 2nd choices were going to be Infiniti or Nissan. German and American cars are a waste of money. Time consuming and energy draning listening to all the blah blah blah from car salesman. Lexus takes the cake with the best friendly service, quality of cars, warranty, and ease of doing business. I'm very glad I supported a local Ocean Spartan graduate, Ryan, and because of the restaurant business have the pleasure of meeting the very lovable, 'awesomely crazy' and funny Fran! More

My experience at Ray Catena This was my first experience at Ray Catena. And may I say it was the best experience I have ever had at a car dealership. These folks make you feel ri This was my first experience at Ray Catena. And may I say it was the best experience I have ever had at a car dealership. These folks make you feel right at home. No pressure sales, only great personalized service. Joe Marino was the best. They have a client for life! More

Outstanding!! This is my 3rd Lexus that I purchased from Andy. Like most consumers today, we all shop around especially when buying a car. Andy has the patience and This is my 3rd Lexus that I purchased from Andy. Like most consumers today, we all shop around especially when buying a car. Andy has the patience and knowledge you trust in a person. Hats off to the rest of his team too for making all 3 of my deals a no nonsense experience. More

A Very Satisfying Experience This is the second Lexus bought from Ray Catena Lexus of Monmouth. It was a pleasure dealing with Brendan Hynes, our sales consultant. He was very p This is the second Lexus bought from Ray Catena Lexus of Monmouth. It was a pleasure dealing with Brendan Hynes, our sales consultant. He was very professional, accommodating, and knowledgeable, and there was no hard sell which I appreciated (and one of the reasons I deal with Ray Catena). Also, Chris Bruno took as much time as needed to go over and explain all the features of our new car. He was very patient and thorough in showing us how everything worked. Overall, I was very satisfied with our purchase and with everyone we dealt with at Ray Catena Lexus. More

Always a great car buying and service experience. I'm spoiled! I am finishing up my purchase of my 5th Lexus. I always shop around before I buy and hate dealing with the other dealers. Ryan Herzenb I'm spoiled! I am finishing up my purchase of my 5th Lexus. I always shop around before I buy and hate dealing with the other dealers. Ryan Herzenberg is amazing and makes the process pleasant. No hassle, no fuss, no pressure. The entire Lexus team are always pleasant and easy to deal with, from the front desk, to sales, to service. More

Finally a pleasent and service focused experienced, I always say that buying a new car especially a higher end vehicle should be a fun and pleasant experience. I would say this is the first time I can I always say that buying a new car especially a higher end vehicle should be a fun and pleasant experience. I would say this is the first time I can say it finally was. I was treated well from when I walked in the door...How are you - Welcome - Bottled water - something to drink...WOW that was just the greeting. I dealt with Luke who succeeded in continuing with the great customer service. I did not feel pressured and I certainly did not feel taken advantage of. I did feel that way at other dealers. Luke did a great job and so did your entire staff that I dealt with. This was my second Lexus purchase and you don't have to worry, I think you made me a loyal customer...Thank you! No matter how old or young you are thank you for making buying a car fun again!!! Oh and I love my new RX350 FSport! More

Best Service ALL AROUND!! Highly Recommended This is my 5th Lexus and all purchased with Ray Catena. The service is outstanding and always feel I am getting fair deal, no haggling and always a ca This is my 5th Lexus and all purchased with Ray Catena. The service is outstanding and always feel I am getting fair deal, no haggling and always a call back. I have been dealing with Andrew Seibert for years and my most recent purchase was to a 2016 Lexus RX 350. I went back and forth for about a week because my wife was very specific of her needs. He was very accommodating, patient, and was a pleasure to work with. The day I wanted to pick up the car the dealership was very busy and Andrew did not want me to wait. Instead he called me up and offered to drive the car to my house after I got home from work at 7pm and showed us how to work the car in the comfort of my own driveway!!! This is GREAT CUSTOMER SERVICE. Ray you should be very proud of this member of your team! More

well run high end dealership Dealership was everything it should have been, professional, courteous and knowledgeable. Ray Catena was recommended to me by a business associate and Dealership was everything it should have been, professional, courteous and knowledgeable. Ray Catena was recommended to me by a business associate and I would refer them in the future. More

A family affair! I sincerely want to thank Steve Morfino for the wonderful and professional experience of leasing my new 2016 Lexus ES. Steve, over the last several y I sincerely want to thank Steve Morfino for the wonderful and professional experience of leasing my new 2016 Lexus ES. Steve, over the last several years, has become our family car representative. Between my two adult daughters and myself, we have purchased or leased a total of six Lexus models. Steve has been a major reason we choose Lexus. He is a man of integrity, honest in all his dealings, takes his time understanding our needs, and is most patient in explaining the advanced technology (especially to me!) With Steve there is no pressure,. He is most responsive, exceptionally well organized, and I am confident in the fair prices and honest business practices. He is an excellent representative of a wonderful high quality product, outstanding service, and is a genuinely terrific guy! More

Luke's your guy!!! As a single female with limited experience in the car sales arena, it can be intimidating visiting a car dealership. I'd like to personally thank Luk As a single female with limited experience in the car sales arena, it can be intimidating visiting a car dealership. I'd like to personally thank Luke for showing me how wrong my perception was. Luke is not only straightforward, but informative, efficient, and fair. He truly is amazing at his job, and makes certain that his clients walk out the door happy. Ray Catena, I can assure you that Luke is an invaluable asset to your team. Thanks, Luke! More