Ray Catena Lexus of Monmouth

A pleasure! I have been a long time Ray Catena customer and a 3-time Lexus buyer. I just leased a 2019 ES 350 Fsport from their Oakhurst store after leasing a 201 I have been a long time Ray Catena customer and a 3-time Lexus buyer. I just leased a 2019 ES 350 Fsport from their Oakhurst store after leasing a 2016 from them. On both occasions, my rep was was Tony Trocchia. I can truly say that dealing with him has been a pleasurable experience! He has treated me and my wife with the utmost of courtesy, sincerity and honesty. It was obvious that he had total expertise on the entire Lexus line. It is my pleasure to give him my highest recommendation. More

Lexus RX450hL I’ve been part of the Ray Catena family since 2010 and this was my 5th lease with them. I’ve gone from Mercedes-Benz, to Infinity and now to Lexus. I’ve been part of the Ray Catena family since 2010 and this was my 5th lease with them. I’ve gone from Mercedes-Benz, to Infinity and now to Lexus. The service quality is outstanding and is the commitment to make a customer happy and to retain them. Harvey and Chad at Ray Catena Lexus of Monmouth we’re both amazing in terms of engagement, friendliness, and follow through on finding a relatively limited availability vehicle at the best price. Highly recommend them both More

Excellent experience Entire experience was excellent, from our first phone call to the time we drove the car out of the lot the next day. Mike M was professional, knowled Entire experience was excellent, from our first phone call to the time we drove the car out of the lot the next day. Mike M was professional, knowledgeable, and made the whole process easy. More

Amazing experience!!! I don’t know where to start... my experience with Mike and his team was amazing. Micheal M. was simply amazing. He understood what I was looking for, I don’t know where to start... my experience with Mike and his team was amazing. Micheal M. was simply amazing. He understood what I was looking for, he was very understanding and went above and beyond to get me the car of my choice. The car I wanted was not available at his location but he went out of his way to make sure I get the car/color I was looking for. I’ve never had such a great experience at a dealership before. Very honest, passionate and understanding sales consultant. I would recommend this place to anyone who is looking for amazing service, an honest team and a dealership to go buy your dream car from. A big thanks to Mike and his team! Edward and Chris were amazing too and a great help during my car buying process!! More

Terrific Purchase Experience The purchase experience here was outstanding, calm, and professional. I don't even think the word "gimmick" is in their dictionary. At all times I wa The purchase experience here was outstanding, calm, and professional. I don't even think the word "gimmick" is in their dictionary. At all times I was treated like a valued customer, given full information and disclosure, AND they even trained me... yes.. trained me on the car's technology and gadgets. What I liked the most is that the sales rep ran the entire process. No being handed off to a manager or finance department. This created a seamless transactions that I thought was a well-informed decision on my part. I had been to several other dealerships and was told inaccurate information, and was given the "upsell routine". There were absolutely no shenanigans going on at Ray Catena Lexus. By the way, I had checked out an Infinity at another Ray Catena dealership, and got the very same high-quality experience!!!!!! This is VERY important to know because it means its just the way this chain of dealerships does business. I have purchased many cars in the past, and this was by far the best experience I've had from beginning to end and on through the service department as well! I just never thought buying a car could go so well. More

An AMAZING EXPERIENCE Once Again !! Harvey Katz ( Sales person ) has become a well trusted friend through the years of buying Certified Pre- Owned Lexus RXs and now a NX. I could not ima Harvey Katz ( Sales person ) has become a well trusted friend through the years of buying Certified Pre- Owned Lexus RXs and now a NX. I could not imagine owning any other brand of car and I could not be more satisfied with the outstanding Customer Service, filled with honesty, expertise and unending kindness. More

Exceptional Service The dealership staff were very professional and courtesy from the receptionist to the tech specialist to sales consultant to the sales manager. Great The dealership staff were very professional and courtesy from the receptionist to the tech specialist to sales consultant to the sales manager. Great team environment. More

Great experience again! This dealership is amazing! We have bought 4 cars here and keep coming back. The service is second to none, from the minute you walk in until you sh This dealership is amazing! We have bought 4 cars here and keep coming back. The service is second to none, from the minute you walk in until you shake hands for a deal! Harvey Katz(our salesperson) is a professional and makes sure that we get the best deal possible. I would recommend this dealership to anyone and everyone! More

First Class I’ve never met Ray Catena. But, I feel like I know him. If there was ever a perfect example of how a leader influences his employees this is it! My fi I’ve never met Ray Catena. But, I feel like I know him. If there was ever a perfect example of how a leader influences his employees this is it! My first experience with this dealship was in December 2006. Every single employee I have encountered made me feel like I was a family member. John Farrel was the first sálesman I had the pleasure of dealing with. He moved onto another dealership and I was introduced to Harvey Katz. True professional, genuinely a really nice guy. Strait forward, no nonsense deal maker who I trust like a brother. My most recent experience was after I sent my Son to see him about a certified used vehicle. It was my Sons first time at a dealership buying a car. Harvey took great care of him and believe he’s made a long-time customer! This review would not be complete without mentioning Mindy Frusco, one of their many highly knowledgeable Sevice Consultants. What is truly remarkable about Mindy is her consistent, genuine kind hearted care in handling all your service needs. Due to the many miles I travel I had the pleasure of seeing Mindy on a nearly monthly basis for over ten years, not once did I ever have a bad experience. Keep up the excellent work folks! More

brendan Hynes Brendan Hynes is a pleasure to work with always goes above and beyond to help me. This is the third car I leases from Brendan and Ray Catena . Brendan Hynes is a pleasure to work with always goes above and beyond to help me. This is the third car I leases from Brendan and Ray Catena . More