Randy Marion Subaru

We gave overall rating of 5 for most of the questions as per our experience with the employee Mr Todd Burgie who gave us his full attention and explained every bit of details and answered all our questions per our experience with the employee Mr Todd Burgie who gave us his full attention and explained every bit of details and answered all our questions without actually pushing us for purchase and gave us enough time to think it through. As per the price I answered OK as it had gone over the budget that we had in our mind. More

Randy Marion Subaru was an excellent dealership to buy a car from. Todd was very helpful and friendly. Never did I feel pressured to purchase a car and he also worked with us on the price of the new car w car from. Todd was very helpful and friendly. Never did I feel pressured to purchase a car and he also worked with us on the price of the new car we bought and with giving us a reasonable price for our trade-in. We were very pleased all around and continue to be pleased with the level of customer service from Randy Marion! More

I went to Randy Marion Subaru while shopping around on WRX prices totally not planning to buy this day. An hour or so later I had the car I had been searching for for months at the price I couldn't let g WRX prices totally not planning to buy this day. An hour or so later I had the car I had been searching for for months at the price I couldn't let go. Everybody at Randy Marion was super friendly which made the car buying process incredibly comfortable and easy. I will recommend all future Subaru purchasers to look no further than Todd and Company at Randy Marion Subaru! More

Todd Burgie found my 2014 STI in the color I wanted and within a week he had it at the dealership. Picking up the car was totally stress free. Thank you Todd your the best! I look forward to working with y within a week he had it at the dealership. Picking up the car was totally stress free. Thank you Todd your the best! I look forward to working with you in the future. More

It was a pleasant experience. The entire office was very helpful. Colby was extreme knowledgeable and pleasant to work with in buying a car. I would recommend this group to many friends. Thank you. I am helpful. Colby was extreme knowledgeable and pleasant to work with in buying a car. I would recommend this group to many friends. Thank you. I am thrilled with my Forester. More

I have spent the past several weeks visiting car dealerships and researching vehicles on line. I finally decided on a 2014 Subaru Legacy Limited. I wanted to purchase locally but could not reach a dealerships and researching vehicles on line. I finally decided on a 2014 Subaru Legacy Limited. I wanted to purchase locally but could not reach an agreement with the manager at Modern Subaru in Boone who became somewhat rude when he declined my offer. I will say his sales staff were very helpful and friendly. That same day, I went to Randy Marion and Lake Norman Subaru dealerships. From the moment I made eye contact with Todd Burgie, I was so impressed with his friendliness, with his ability to make me feel special (who doesn't love that?) without being intrusive. I just retired after 28 years selling real estate and I know how hard it can be to relate on an individual basis. Todd nailed it! Although I went to Lake Norman after stopping at Randy Marion, I knew I would be going back to Todd. My offer was accepted and I saved money by leaving the northwestern mountains and driving to Mooresville. I am telling all my friends! Oh, and Todd, the restaurant was perfect! Thank you for everything! Great experience! More

Very refreshing experience - no push, no pressure, no patronizing, very fair price. I was one phone call away from buying a Ford, but Randy Marion Subaru made it impossible to say no. I'll buy from the patronizing, very fair price. I was one phone call away from buying a Ford, but Randy Marion Subaru made it impossible to say no. I'll buy from there again for sure. More

I had just been in a very bad car accident, in fact, if I hadn't been in my Subaru Forester, I would probably be dead, but actually walked away. The entire staff at this wonderful dealership were very accom hadn't been in my Subaru Forester, I would probably be dead, but actually walked away. The entire staff at this wonderful dealership were very accommodating, gave me an incredible price on a new Outback, and it took less time than I have ever spent buying a car. I would recommend them very highly to anyone looking for a wonderful car!!! More

In 2011 I began to look for a new Subaru and contacted Jeff by email about the vehicles they had available. At the time WRX's and STI's were in short supply due to it being the end of the year. He stated Jeff by email about the vehicles they had available. At the time WRX's and STI's were in short supply due to it being the end of the year. He stated that if I wanted a specific model that he would give me a great price and followed that up with an email detailing the prices which were far lower than anything in my general area or anywhere in the state for that matter. I still owned my Honda Civic SI and wanted to see if I could private sell it before I traded for a new car. Also my fiance had a motorcycle that we were trying to get rid of prior to the sale so of course we didn't act on a new car purchase at the time. Jeff stayed in contact not always asking about buying a car but asked how things were going otherwise. Then I passed a new WRX in my local area and test drove the vehicle. It was the perfect car but at the wrong dealership. I emailed Jeff right away after I saw that they had the identical vehicle enroute to their dealership. I told him that I wanted the car and within days I had gone from a potential buyer to driving my new pearl white WRX away from Randy Marion Subaru. Every time I called a person answered and at no time did I deal with anyone that didn't have the best customer service I had ever experienced. The purchase process lasted less than an hour and most of the paperwork was completed right when I arrived. Over the phone they gave me an estimated price of what my vehicle would be and I was completely satisfied with the process. They didn't try to see me things I didn't need and only pushed what was necessary. Thanks again Jeff and Chris at Randy Marion Subaru. More