
Randy Marion Subaru
Mooresville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Staff was knowledgeable and very professional! Customer service was outstanding, as always! My appointment was at 3:30pm for an oil change, tire rotation, and a multi point inspection. Everything Customer service was outstanding, as always! My appointment was at 3:30pm for an oil change, tire rotation, and a multi point inspection. Everything was done in a little over half an hour More
Great customer service and personable staff. Everyone has a great amount of knowledge. Made the entire purchase experience very enjoyable Everyone has a great amount of knowledge. Made the entire purchase experience very enjoyable More
John and Aaron were both very knowledgeable about my car and were very helpful with getting the car that I wanted. and were very helpful with getting the car that I wanted. More
My verbal concerns were not accurately reflected on service ticket (not by Mark) nor communicated to the techs. When they looked at the car and reported to mgr "no issues" I should have been contacted service ticket (not by Mark) nor communicated to the techs. When they looked at the car and reported to mgr "no issues" I should have been contacted for clarification. Instead, I was told the requested service was complete, picked up the car several hours later, hit the highway, and still had uncomfortable vibration and braking issues, resulting in another trip back to service dept the next day and yet more time away from work. Mark stated the issues I originally articulated (vibration at highway speed, shuddering during assertive braking) were confirmed (out-of-balance tireS [recently purchased at this dealer] and warped brake rotors) and addressed. More
We have experienced a problem with the BSD system on our 2021 Subaru Forester for some time. Mark diagnosed the problem and had a tech adjust the sensor. The problem has been resolved. I always have a high 2021 Subaru Forester for some time. Mark diagnosed the problem and had a tech adjust the sensor. The problem has been resolved. I always have a high level of confidence in Randy Marion Subaru. More