Randy Marion Subaru
Mooresville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Kathryn, I just want to say thank you, again, for the absolute best service today. I was a bit nervous when the low tire pressure notification came on my screen, especially since I was traveling in an un absolute best service today. I was a bit nervous when the low tire pressure notification came on my screen, especially since I was traveling in an unfamiliar area. It was raining; the service department was super busy. You came outside & identified the problem, checking all 4 tires. One tire had a nail, another was low. You took my key, showed me to the C/S waiting area, and coordinated the fix with the someone in service. I can’t praise you and team enough. I was back on the road, the beginning of a vacation trip going North to Syracuse & Boston to spend time with family and friends, within about 30 minutes. You are better than #1 in Customer Service. Thank you! More
It is always nice to enter a dealership that want to keep customers happy. The waiting room has been clean each of my visits and this dealership is truly “Dog Approved” as my service dog Max would tell peopl customers happy. The waiting room has been clean each of my visits and this dealership is truly “Dog Approved” as my service dog Max would tell people. More
I am greeted and escorted to wait area. Told I would get updates, which I do. In and out conveniently. Staff cordial and professional. Thank you. Told I would get updates, which I do. In and out conveniently. Staff cordial and professional. Thank you. More
They employ knowledgeable people who are honest, kind, friendly & so much more to give you a wonderful experience when purchasing a car friendly & so much more to give you a wonderful experience when purchasing a car More
Randy Marion Subaru always has the best service. The people who work there are prompt, informative, and knowledgeable. It's always a pleasant experience. The people who work there are prompt, informative, and knowledgeable. It's always a pleasant experience. More
Was very professional and kept us informed. Excellent service. Would totally recommend him to our friends. Excellent service. Would totally recommend him to our friends. More
Tom did a great job of getting my problem looked at despite being swamped. He was able to suggest alternate solutions. Made sure I was able to get to my appointments and work. despite being swamped. He was able to suggest alternate solutions. Made sure I was able to get to my appointments and work. More
I have purchased 3 Subarus from Frank Tilghman at Randy Marion Subaru. I have always been treated like a valuable customer. The service department is great. Marion Subaru. I have always been treated like a valuable customer. The service department is great. More
Clean reception area with coffee and snacks and Wi-Fi. Friendly staff and an awesome service advisor Tom Gilbert who keeps me up to date with whatever service my car requires. Friendly staff and an awesome service advisor Tom Gilbert who keeps me up to date with whatever service my car requires. More