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Randy Marion Chrysler Dodge Jeep Ram

Wilkesboro, NC

4.7
416 Reviews

2000 W US Highway 421

Wilkesboro, NC

28697

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416 Reviews of Randy Marion Chrysler Dodge Jeep Ram

February 06, 2022

No knowledge about the vehicles they have on their lot if they’re not Chrysler, Jeep, Dodge vehicles. I would not recommend purchasing a used car from any of the Randy Marion Dealerships. More

by M5 CSB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All
October 20, 2021

Please don’t fall for the free gift card for a test drive scam. You’ll never receive it . I contacted the Better Business Bureau . After their 2 attempts Randy Marion didn’t even have the courtesy of respond More

by ptp1043
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Megan Rockwell, Fred Lemasters
Oct 22, 2021 -

Randy Marion Chrysler Dodge Jeep Ram responded

Todd, we are sorry to hear about your poor experience. It looks like we have on record that the gift card was sent to the email you provided. We also were able to speak to the BBB in regards to your complaint. Our general manager Bobby Yount will be in touch shortly to further resolve the matter.

Oct 25, 2021 -

ptp1043 responded

That’s the same message that I received from y’all on Facebook. No response from Mr. Yount and still you have not sent the copy of the email that you say was sent . Big business vs. the little man . My emails prove no response to the BBB. It’s ok , I don’t expect you to respond to this one either. Classic case of CYA

August 01, 2020

AVOID THIS PLACE AT ALL COSTS The reviews of this place tell the whole story.If you don't treat customers right it will come back to bite you.Wouldn't even waste my time at this pl More

by Donny1
Recommend Dealer
No
Employees Worked With
Don't recall
December 13, 2019

Nothing like driving an hour away to get treated so bad. This place is the reason I never buy from dealerships. Typical sales games from 20 years ago. I guess they get away with this nonsense with the locals More

by xjohn78x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gracie Woodie
June 30, 2019

As usual great & smooth This is my 3rd vehicle from empire. #4 may be on the way. thinking about that scat pack wide body Josh. I like doing business with Empire its pretty More

by Jersey Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh,Mike Frank
Jun 30, 2019 -

Randy Marion Chrysler Dodge Jeep Ram responded

Thank you for the great review! We will be sure to thank Josh and the rest of our team for providing you with excellent sales experiences. Let us know if there is anything else we can help you with. We look forward to helping you get your fourth vehicle!

November 28, 2018

Great deal Was looking for new vehicle and knew what I wanted. Had checked out the vehicle and test driven it at three different locations. Wasn’t sure if I was More

by Jerry Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracie Woodie, Customer Service
Nov 29, 2018 -

Randy Marion Chrysler Dodge Jeep Ram responded

Jerry, Thank you so much for your feedback! We love seeing your great shopping experience. We hope you are enjoying your new car. Please let us know if we can assist you again.

November 06, 2018

Great job and great deal! I love my new Jeep! It’s the best purchase I’ve made! Thanks for all of your help!! It was great More

by bartie0719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barton Waddell
Nov 07, 2018 -

Randy Marion Chrysler Dodge Jeep Ram responded

Thank YOU for your review! We hope to see you again!

October 25, 2018

Thanks to Melissa for getting my Dodge RV flasher lights wor Fix occasionally flashers lights coming on for no apparent reason. Gave me a ride home while waiting for next day service. This saved me several hours More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Oct 26, 2018 -

Randy Marion Chrysler Dodge Jeep Ram responded

Hello Dennis, We are always glad to help, and please reach out if we can do anything else for you. Thanks for the rating, and we are here for you anytime.

September 29, 2018

New 2019 Ram Truck Had a great experience. Very friendly people and want to make sure you are comfortable while you’re there. They made the process very easy! More

by Eddie&Amy1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Billings,Michael Wyant
Sep 30, 2018 -

Randy Marion Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! It's great to know that you enjoyed working with our team. Please let us know if we can assist you with anything else. Enjoy your 2019 Ram truck!

September 25, 2018

Service Very excellent service! Very helpful and very friendly which is a big plus! The managers where very knowledgeable and let when know when my vehicle wo More

by Thordog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service managers, Kevin and Melissa
Sep 26, 2018 -

Randy Marion Chrysler Dodge Jeep Ram responded

Hello, We are happy to learn that you had a great experience with us! We value your business and appreciate you taking the time to leave a positive review for us.