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Ramsey Subaru

Ramsey, NJ

4.9
3,934 Reviews

905 Route 17 South

Ramsey, NJ

07446

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3,934 Reviews of Ramsey Subaru

February 16, 2023

I had my Subaru Forester serviced today at Ramsey Subaru,they as always did an outstanding job. I had my vehicle back when the service advisor said I would.They were extremely pleasant to interact wi More

by rkulman@ramseyoutdoor.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Willan
Mar 10, 2023 -

Ramsey Subaru responded

Thank you for visiting our Service Center - we're glad to see that you had a great experience! We look forward to seeing you again soon.

January 25, 2023

Since our brand new 2023 Subaru Crosstrek Sport came with far fewer options than what we had expected, I decided about 1 week after taking delivery of the vehicle to contact the Ramsey Subaru Parts Departmen More

by gmctuff
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Wagner-Parts Dept., Ramsey Service
Feb 09, 2023 -

Ramsey Subaru responded

We're very sorry to see that you feel this way. Since we are unable to identify you based on your screen name, we would highly recommend reaching out to our Service Department and asking for an update on your order. There have been extensive delays out of our control in receiving parts and accessories from Subaru Corporate, and we'll be happy to look into this for you.

January 14, 2023

We just purchased in December 2022 a brand new 2023 Subaru Crosstrek Sport from Ramsey Subaru. We are repeat customers, having purchased back in 2019 a Subaru Impreza Premium sedan from the same dealer More

by gmctuff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Deven Gefers-Sales Dept.- 1-STAR
Jan 16, 2023 -

Ramsey Subaru responded

Thank you for leaving your feedback. As we mentioned in our reply to your Yelp review, our General Sales Manager (Clayton Mantell) has reached out to you and would like to discuss your comments with you, as we thought you were happy with your purchase. As you know, many factors affected the end result, and our goal is to help in any way we can. Please respond to his message, or feel free to contact him at the email/phone below. Thank you again for being a valued Ramsey Subaru customer. Clayton Mantell 201-327-0070 x 5201 cmantell@ramseysubaru.net

Jan 16, 2023 -

gmctuff responded

Clayton recently e-mailed me addressing my complaints concerning our recent purchase. He made some valid points, so I updated all of my reviews from 1-STAR to 3-STAR as he requested. I hold no hard feelings toward Clayton or Deven. I did learn a valuable lesson that I need to shop various Subaru dealerships in the near future to ensure that I get the very best '"deal", as well as all of the ordered optional accessories I expect to be installed in a brand-new vehicle.

December 30, 2022

My '21 Crosstrek was hit last Friday by a fallen tree. It's been a stressful week, waiting to hear from the insurance adjuster as to how much damage and how much they would give me to fix it. Found out More

by BRUCEFAN529
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin
Jan 16, 2023 -

Ramsey Subaru responded

We appreciate the kind feedback! We're glad to see that our team gave you a great experience. Thank you for sharing!

December 29, 2022

12/29/2022- As a new Subaru car owner. which was purchased from Ramsey, NJ Subaru, it was now time to take the car into service for its 1st service visit . Its the 6 month service - oil More

by All3BIRDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kane
Jan 16, 2023 -

Ramsey Subaru responded

Thank you for the great comments! Our team works hard to provide the best service possible and we're glad to see you had a great experience. We appreciate your business and look forward to seeing you again.

December 22, 2022

$th Subaru from Alex at Ramsey. Easy to deal with and informative. The whole crew at Ramsey is great. Tom Lebiak helped explained the inner working of the new Outback and advised he More

by outback2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Lebiak, Alex Petrushin
Dec 23, 2022 -

Ramsey Subaru responded

Thanks so much - we appreciate the kind feedback and support for our team! We look forward to seeing you again!

December 18, 2022

The best experience everyone was so easy to work with, answered and addressed all questions. No over selling and he went over all add ons just so I would know. Great communication when car was ready and w More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin
Dec 23, 2022 -

Ramsey Subaru responded

Thank you for the great feedback, Andy! Our staff works hard to provide a great experience, and we're happy to see that your visit went smoothly.

December 09, 2022

Alex and Shane were super helpful with everything and made the process so much easier for me! More

by Patsy Caggiano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane, Alex Petrushin
Dec 09, 2022 -

Ramsey Subaru responded

Thank you for the great feedback, Patsy! We're so happy to see that you had a great experience working with Alex, Shane and our team. We appreciate your kind comments and look forward to seeing you again!

November 29, 2022

I would like to share what a wonderful experience it was buying a car from this dealer. Josh and Alex were the best. Not only did they help find the perfect car for me. Their help did not stop after I bough More

by Sandra Fantau
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh and the technicians who went over all the features of this car, Alex Petrushin
Nov 30, 2022 -

Ramsey Subaru responded

Thanks so much-we appreciate the kind feedback and support for our team! We look forward to seeing you again.

November 28, 2022

They were outstanding in every step of my purchase from information to the actual purchase. I can recommend this dealership in every way. More

by njarno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin
Nov 30, 2022 -

Ramsey Subaru responded

Thank you for sharing this with us, we appreciate your loyalty-and the kind review!

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