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Ramsey Subaru

Ramsey, NJ

4.9
3,935 Reviews

905 Route 17 South

Ramsey, NJ

07446

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3,935 Reviews of Ramsey Subaru

December 28, 2020

Service area was immaculate and seating was well spaced apart - I would highly recommend Ramsey Subaru Sales and Service for all your automotive needs - thank you Ramsey Subaru More

by CATHY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Dec 28, 2020 -

Ramsey Subaru responded

Thanks so much, Cathy! We appreciate the great review! Thank you for choosing Ramsey Subaru!

December 27, 2020

My 2018 Outback is burning oil. Always down a quart 2000 miles before the oil change is due. I had an oil consumption test and they say it’s fine. Three times in a row the oil light came on 2000 miles befor More

by msq33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramsey Service
Dec 28, 2020 -

Ramsey Subaru responded

Hi Marianne, my name is Josh Jacobson and I am the General Manager. We are so sorry you feel like we left you hanging. I can understand how frustrating this is. We did not come up with this on our own. We got the factory involved and they made the decision on your situation. They are the ones who determine if an engine needs to be replaced based on their oil consumption test. Please feel free to contact me directly to discuss further at 201-327-0070. Thank you.

Dec 28, 2020 -

msq33 responded

I tried to call and no one knows who you are. The bottom line is that this car is burning oil as it is always down a quart to a quart and a half long before it is due for an oil change. You have left me hanging by not providing me with a service representative to help me solve this issue. Blaming it on corporate does not solve my problem. I will do everything I can to make sure no one I know even remotely purchases a Subaru as this has been a horrendous experience. I am on hold now with Ramsey Subaru as no one knows who you are.

Dec 28, 2020 -

Ramsey Subaru responded

I am in my office, please ask for ext 5201.

December 27, 2020

Everyone at the dealership who helped me with the process of purchasing a certified used 17 Impreza was very professional and friendly. I'd highly recommend them. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin
Dec 28, 2020 -

Ramsey Subaru responded

Thank you for sharing this with us, we appreciate the kind review!

December 27, 2020

Great service, great people! Was in and out very quick. Would definitely recommend Ramsey Subaru to friends and family.Pretty sure my wife will be a fan once she goes as well More

by ANTHONYPEREZ421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Service
Dec 28, 2020 -

Ramsey Subaru responded

Thank you Anthony! We appreciate the great feedback - and your business!

December 26, 2020

The service team is consistently good, pleasant and efficient. A really nice waiting room where you can get work done, read or watch TV. Always a pleasant experience. More

by CUMMINCR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Dec 28, 2020 -

Ramsey Subaru responded

Thanks so much for choosing us for your service needs, we appreciate your business!

December 26, 2020

Great service and thorough review of work done. Friendly staff from start to finish. Service person was super nice and made visit a very positive experience. More

by JOVALL1575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Dec 28, 2020 -

Ramsey Subaru responded

Thank you for sharing your service experience with us, we're glad it was a great one!

December 25, 2020

This is a wonderful dealership that makes getting a new car a pleasure. It is easy to work with everyone . Thank you Ramsey Subaru. Love my Forrester. More

by ppdkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin
Dec 28, 2020 -

Ramsey Subaru responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

December 23, 2020

I popped a tire and was able to drop off my car and get a loaner within an hour of the incident. Every one was super friendly and helpful. They replaced all four of my tires the next day and I had my car bac More

by ARIANA.HAWKINS3908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Service, Jon DeStefano
Dec 30, 2020 -

Ramsey Subaru responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

December 23, 2020

This shop is very efficient, thorough and patient. My work schedule makes it necessary for me to be able to service my car on a whim and I’ve done it many times here and they’re always able to accommodat More

by SMEDWEB
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Dec 30, 2020 -

Ramsey Subaru responded

Thanks so much for choosing us for your service needs, we appreciate your business!

December 23, 2020

Very happy with the service. Feiffer the with us for a test drive and he was very patient with me and explained everything in detail. More

by CISAIDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Perez
Dec 30, 2020 -

Ramsey Subaru responded

Thank you for sharing this with us, we appreciate the kind review!

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