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Ramsey Subaru

Ramsey, NJ

4.9
3,934 Reviews

905 Route 17 South

Ramsey, NJ

07446

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3,934 Reviews of Ramsey Subaru

February 24, 2010

The purchase of my 2010 Legacy was a wonderful expierence. I had been to two other dealers prior to my visit to Ramsey Dealership. Shane, my salesman, was extremely helpful, informative and court More

by DBahnsen02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
February 10, 2010

Everyone from the sales person to the finance gentleman to the sales manager were exceptionally helpful and friendly. All of my paperwork was processed quickly and everything was explained before I signed More

by KrisLynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wallin, Jerry( finance), Josh (manager)
February 08, 2010

I worked with Shane over the Holidays to purchase a 2010 Forester and he was honest and easy to work with. There were no hidden fees, he was very nice and we got through the paper work very quickly. Car was More

by Clay Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
January 07, 2010

he was great to work with and very helpful. it is nice to work with someone who knows what they are doing. they had a large selection of new cars and every trim and color available. this was the best expiere More

by outback2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shane
December 21, 2009

I went to this dealer to test drive low-mileage, certified 2009 Foresters. Brian was very friendly, patient, knowledgeable, and had answers for all of my questions. He explained all of the costs i More

by teamster
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian - Sales; Jeff - Warranty
December 19, 2009

I have bought 4 cars from this dealership. They treat me great. Every time I go there whether to buy a new car or service they roll out the red carpet. I would never go anywhere else. Josh and Jerry went More

by Peterstroker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Mantell, Jerry, Clayton Mantell
December 02, 2009

Dealer had better stock than most of the dealerships closer to home. I was able to find a model that suited my needs in their inventory. The Legacy is a great car. Josh Jacobson went out of his way t More

by 2ndSubi
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clayton & Josh Jacobson, Clayton Mantell
August 20, 2009

I usually don't like car shopping at all, but the guys at Ramsey Subaru, especially Shane, made it an excellent experience. I showed up 10 minutes before closing and Shane did not make me feel rushed. He w More

by ForesterFan31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane and Andy
August 11, 2009

Since 1987, I have purchase 19 new cars ((2) Plymouths, (7) VWs, (3) BMWs, (1) Nissan, (1) Toyota, (1) Mazda & (4) Subarus))and I have never been treated so well and it was made so simple. Alex Petrushin @ More

by mmchale13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin, Alex Petrushin
August 11, 2009

I went in for a trade-in lease from a 2007 Legacy GT (Bill Kolb) to a 2009 Legacy GT (Ramsey). It was smooth working with Andrew Quinn at first, when he was selling me the car. We finally agreed on a pr More

by dcacapit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Quinn, Josh Jacobson
Dec 03, 2009 -

Ramsey Subaru responded

Your recollection of this is completely false. We extended a courtesy to your father for working in the business. We tried our very best to get your car here as promised. You decided to surrender your plates to DMV not us. I apologize, we sent you a check for 50.00 which we were not obligated to do. You called our place of business with the FOULEST mouth we have ever heard. We did like you asked we transfered you registration and you surrendered your plates. That is not our fault. Again I apologize, for what, I dont know. Ramsey Subaru

Dec 03, 2009 -

dcacapit responded

I distinctly remember NO ONE wanted to lift a finger to help in any of my situations. If you yourself and staff were knowledgeable, you would have communicated that transferring my plates is possible and conveyed that the tranferring was in process.(This was not done) Your sales rep instructed me to return the plates so that I would be properly insured, and not insured for two cars. It's all about your sales Josh! No customer satisfaction/respect afterwards? You have my money, this is my experience with your dealership. I'm just removing the smoke and mirrors. It is possible your recollection is false, or non-existent, since you helped in NO way! So stop sending me service reminders in the mail. I go to Bill Kolb Subaru now. They appreciate their customers even after the sale.