Ramsey Subaru
Ramsey, NJ
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3,933 Reviews of Ramsey Subaru
Everyone from the sales person to the finance gentleman to the sales manager were exceptionally helpful and friendly. All of my paperwork was processed quickly and everything was explained before I signed to the sales manager were exceptionally helpful and friendly. All of my paperwork was processed quickly and everything was explained before I signed. I didn't feel rushed or pressured at all which made the whole process a lot less stressful. I received a good finance rate and was very happy with what they gave me for my trade-in. I called with a couple questions after I took the car home and Brian was always very quick to return my calls and answered all my questions. I am extremely happy with my Forester and would definitely go there again. More
I worked with Shane over the Holidays to purchase a 2010 Forester and he was honest and easy to work with. There were no hidden fees, he was very nice and we got through the paper work very quickly. Car was Forester and he was honest and easy to work with. There were no hidden fees, he was very nice and we got through the paper work very quickly. Car was ready for pick up the next day when he said. I have already recommended him to friends who will be looking to buy soon. More
he was great to work with and very helpful. it is nice to work with someone who knows what they are doing. they had a large selection of new cars and every trim and color available. this was the best expiere work with someone who knows what they are doing. they had a large selection of new cars and every trim and color available. this was the best expierence ive ever had in buying a car. thank you ramsey subaru More
I went to this dealer to test drive low-mileage, certified 2009 Foresters. Brian was very friendly, patient, knowledgeable, and had answers for all of my questions. He explained all of the costs i certified 2009 Foresters. Brian was very friendly, patient, knowledgeable, and had answers for all of my questions. He explained all of the costs involved in the purchase before I made the commitment to purchase. There were no surprises when I completed that sales contract. Jeff explained the warranty options and made a couple of very good suggestions. They worked seamlessly with my insurance agent and helped me with the out-of-state (NY) registration. It was a great experience, and I LOVE the car. More
I have bought 4 cars from this dealership. They treat me great. Every time I go there whether to buy a new car or service they roll out the red carpet. I would never go anywhere else. Josh and Jerry went great. Every time I go there whether to buy a new car or service they roll out the red carpet. I would never go anywhere else. Josh and Jerry went above and beyond as usual. Clayton is the best car salesperson I have ever dealt with. Deffinetley check out this dealer. More
Dealer had better stock than most of the dealerships closer to home. I was able to find a model that suited my needs in their inventory. The Legacy is a great car. Josh Jacobson went out of his way t closer to home. I was able to find a model that suited my needs in their inventory. The Legacy is a great car. Josh Jacobson went out of his way to make sure I was satisfied with the transaction. More
I usually don't like car shopping at all, but the guys at Ramsey Subaru, especially Shane, made it an excellent experience. I showed up 10 minutes before closing and Shane did not make me feel rushed. He w Ramsey Subaru, especially Shane, made it an excellent experience. I showed up 10 minutes before closing and Shane did not make me feel rushed. He was very honest and answered all of my questions. They gave me the best price in the area to earn our business. No haggling at all and no hidden costs. He even called me to let me know that I overpaid on my car registration, so they can credit my credit card. They had all colors and versions of the Forester, where every other dealership had only specific colors available and wouldn't even call me back to answer my questions. Shane and Andy are regular, honest guys who made me feel very comfortable at the dealership. I was surprised that it only took a few minutes to buy the car, where I envisioned having to spend two to three hours. I was definitely confident that I was treated especially well and got a great, fair price. I absolutely recommend Shane at Ramsey Subaru, if you want a fun, no-stress car-buying experience. More
Since 1987, I have purchase 19 new cars ((2) Plymouths, (7) VWs, (3) BMWs, (1) Nissan, (1) Toyota, (1) Mazda & (4) Subarus))and I have never been treated so well and it was made so simple. Alex Petrushin @ (7) VWs, (3) BMWs, (1) Nissan, (1) Toyota, (1) Mazda & (4) Subarus))and I have never been treated so well and it was made so simple. Alex Petrushin @ Ramsey Subaru was helpful and pleasant to deal with.I drove and had the car delivered the same day. The car buying experience should be a happy and fun-filled one, and I can honestly say after 22 years of trying, I've finally had one. More
I went in for a trade-in lease from a 2007 Legacy GT (Bill Kolb) to a 2009 Legacy GT (Ramsey). It was smooth working with Andrew Quinn at first, when he was selling me the car. We finally agreed on a pr (Bill Kolb) to a 2009 Legacy GT (Ramsey). It was smooth working with Andrew Quinn at first, when he was selling me the car. We finally agreed on a price and both understood that the car would take a couple of weeks since it is not a high demand model. I was told that I did not need to extend my lease with my 2007 Legacy by Josh (false). Well, after a delay with shipping my car and my keys not being delivered with my vehicle, I finally received my car a month later (good thing I extended my lease). This may not have been their fault, so I was still understanding at this point. I was told since I am a NY resident buying in NJ that transfer of plates was not possible (false). Andrew gave me my plates from my 2007 Legacy and told me to surrender the plates to the NY DMV, so I did expecting to get new plates and registration from NY. Ramsey Subaru TRANSFERRED my old registration to my new vehicle (my old plates have been surrendered at this point) and still charged me $100 for title and registration. So now I have a vehicle with an expired temporary sticker in my window and, no registered vehicle. When I called to have Ramsey fix the situation, they played ignorance and told me to go to the DMV and solve it myself (now I'm mad). For their lack of communication, I have to remedy my situation which they caused. Well it took me two attempts on two vacation days, with no help from Ramsey. I attempted to get a refund of my $100 for title and registration but that was like pulling teeth! Remember: they have given me an old registration with no plates, effectively giving me NOTHING! To this day I still have only received $50 of the $100 refund Andrew promised me personally. Needless to say, I take my car to Bill Kolb Subaru. Even though I have a free service coupon at Ramsey, Bill Kolb's service department is much more professional. I also flushed Ramsey's recommendation vouchers down the toilet since I won't be using them. More
This dealer was prompt, professional, personal,friendly and wanted to earn our business. We shopped our deal for a few days, then called Clayton Mantell. We told him our best deal and gave him the chance t and wanted to earn our business. We shopped our deal for a few days, then called Clayton Mantell. We told him our best deal and gave him the chance to do better. He earned our business and got us into a new 2010 Forester. WE LOVE IT! We saved money and got a new year vehicle. We spent no more than one hour at the dealer doing paperwork. There were no surprises and we enjoyed buying this car. I will be back with other vehicle needs in the future. We have given this dealer an outstanding rating due to their outstanding business ethic. More