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Ramsey Mazda

Ramsey, NJ

4.9
2,282 Reviews

436 Rt. 17 North

Ramsey, NJ

07446

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2,282 Reviews of Ramsey Mazda

February 22, 2021

Loved my service appointment at Ramsey Mazda. Check-in and pick up were impeccably smooth. Was so impressed by how quickly my oil change was done. More

by Sarah.abraham09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Gebbia
Mar 01, 2021 -

Ramsey Mazda responded

Thanks so much, Sarah, we appreciate the great feedback!

February 22, 2021

Excellent service. Mark is friendly, thorough and easy to work with. Everything is clean and sanitized, the staff works quickly and safely. Highly recommend Ramsey Mazda!! More

by VALCOLETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Debenedetto
Mar 01, 2021 -

Ramsey Mazda responded

Thank you for sharing your service experience with us, we're glad it was a great one!

February 22, 2021

Yikes; really 25 word minimum!! Outrageous. Dealership was outstanding in every respect; but the minimum is for the birds! Absolute torture; and unacceptable. I normally refuse reviews entirely- but this More

by NONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Lau, Adonis Antonick, Eric Taylor, Kristen Alexander
Mar 01, 2021 -

Ramsey Mazda responded

Thank you for taking the time to review us. The 25 word minimum is Dealer Rater's requirement, to ensure valid customers and ratings. We appreciate your business!

February 21, 2021

The entire buying process went very smoothly. Brandon was an excellent sales rep. Overall very pleased with the buying experience! Would recommend to anyone looking for a Mazda More

by ewakotowska123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez
Mar 01, 2021 -

Ramsey Mazda responded

We're happy to see that you had the type of experience that we strive to provide. Thank you for sharing!

February 20, 2021

Walk through with you for every details you should know. Responsive when you need his help. Patient with every questions. He is the right person if you are getting a Mazda. More

by hawq666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Jacobson
Mar 01, 2021 -

Ramsey Mazda responded

Thank you for sharing this with us, we appreciate the kind review!

February 19, 2021

Thomas was great! Fast service and answers. Love that everything was done for me. The delivery young man was great. I have only one question. How do i know that the car i returned will be taken to the N More

by VE712GA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Horey
Mar 01, 2021 -

Ramsey Mazda responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly. You can always reach out to the dealership directly to confirm any return vehicle details.

February 19, 2021

Overall our experience was very good. Brandon was our salesperson. The only complaint I have is that we were told that the CX-5 which we are leasing, should have had a TPMS, which it really doesn't. It h More

by ABE
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Valentin, Brandon Rodriguez
Feb 19, 2021 -

Ramsey Mazda responded

Thank you for sharing a review with us, Abe. We're sorry to see that your vehicle doesn't have all of the features you expected. If you every have any questions on your vehicle's features, definitely refer to your owner's manual or give our service department a call. We'd be happy to help.

Feb 19, 2021 -

ABE responded

It isn't that the vehicle doesn't have all the features we expected, it's the fact that we were told that it had something that it didn't. As I stated before, I'm not so sure we would have leased the CX-5 had we known that it didn't have a real TPMS. I will refer to the owner's manual to see how the tire monitoring system works.

February 18, 2021

Once again absolutely fantastic service. Marc even remembered my name from my last service appointment. Marc is very knowledgeable and explains everything before and after the appointment. Entire serv More

by Nonrevtravelgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Debenedetto, Todd Stack
Feb 19, 2021 -

Ramsey Mazda responded

Thank you for sharing, we're glad you had a great experience with our Service team!

February 18, 2021

JIE RIGIERRO MADE THE ENTIRE process EFFICIENT AND PAINLESS. Our family has done 9 deals with RAMSEY MAZDA. Why make me add more words unnecessarily? More

by John Doe
Customer Service
Recommend Dealer
Yes
Employees Worked With
JOE RUGIERRO IN FINANCE, Adonis Antonick
Feb 19, 2021 -

Ramsey Mazda responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

February 18, 2021

Fast, kind, and informative....excellent experience. Only slight bummer that the waiting room is under construction so you have to sit near the bathrooms. All good! More

by CameronH
Recommend Dealer
Yes
Employees Worked With
Marc Debenedetto
Feb 19, 2021 -

Ramsey Mazda responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing! Our construction will be completed soon!

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