Ramsey Mazda

On Tuesday 7/5, I went to see a 2002 Ford Focus and was offered a great price. I had to discuss the deal with my parents and contacted the sales rep and told her we would speak on Wednesday morning. On W offered a great price. I had to discuss the deal with my parents and contacted the sales rep and told her we would speak on Wednesday morning. On Wednesday morning I called to schedule a road test and acknowledge I was coming to purchase the car and I was told the car was whole saled. I was reviewing the Ramsey Mazda website this evening and saw the car listed, called and spoke with Ashley and she checked to see if the car was still in stock and came back to advise that it was sold. This was the first time that I was purchasing a vehicle and the first time our family had an experience with this dealership. We strongly believe in customer service excellence and I would not recommend this dealership at all. More

This was my first time going to finance a new or used vehicle. Went here not knowing if I was going to buy a new or used car. We found a car that was classified as a loaner vehicle. It was a 2011 Maz vehicle. Went here not knowing if I was going to buy a new or used car. We found a car that was classified as a loaner vehicle. It was a 2011 Mazda 3 and it had only 7K on it. The price was 16.5K I decided I wanted this car. I went into the dealership and was greeted by a salesman named Steve. Right away he seemed like he did not know what he was doing. This is besides the point. Steve had some help. I forgot the two gentlemen's names. All i know is one looked to be running the joint. He looked like Gov Christie. The other had glasses and short hair. I informed the gentleman with glasses and short hair [seemed to be the 'finance guy'] that I wanted this car and I had a trade in. To make a long story short, I went to two other dealerships after this one and got double the money offered for the car. Already knowing I was low-balled, I asked him to come up a little. He declined. After voicing my opinion I was approached by Gov. Christie and he started going on and on how his service dept has professionals with 30 yrs in the business. When I heard this, I knew it was all down hill from here. I had a deal in place and left a deposit. They told me they would run my credit with the bank. Since it was the 4th of July, I wanted to leave. So I left my info and I told them we can talk on the phone the next morning to hammer out the rate after they dealt with the bank. The next day came and it took me 4 hours to get an answer from them. After my 3rd phone call they told me someone else was interested in the car and the only approval I could get was if I put an additional 3K down with my trade in, which was low balled anyway. That means I would have had to put down 8 K for this car. I knew something was wrong here and I am so happy they did not want my business. I went to Wayne Mazda. I got approved and I am picking up my car Friday. It took an hour and a half. I got double th rate for my trade in than what Ramsey was offering. To do this to anyone to get more money out of them, you have to be a classless, souless, awful bunch of human beings. Last time I checked, business in the car industry is not good. I guess this hasnt affected the wonderful town of Ramsey. More

Peggy at Ramsey is the best. She took the time to show us the car we wanted in the color we wanted. With no pressure. When it came to price, they matched the lowest quote that I had received from their us the car we wanted in the color we wanted. With no pressure. When it came to price, they matched the lowest quote that I had received from their competitor. And were glad to do so. This has been by far my best car buying experience to date and PEGGY is the reason. If you're looking for a Mazda, call Peggy. I will again. More

As soon as I entered the dealership I was treated with excellent customer service. My sales person Peggy was great. She and another coworker of hers were very helpful in my purchase i got the perfect deal excellent customer service. My sales person Peggy was great. She and another coworker of hers were very helpful in my purchase i got the perfect deal avaliable to my credit history. Im happy with my purchase and definetly wish them the best. More

Peggy @ Ramsey Mazda was extremely wonderful, She was beyond helpful, Got me a great deal on the car I wanted. I am a very happy customer. Will definitely come to her again. The staff was great, very fri beyond helpful, Got me a great deal on the car I wanted. I am a very happy customer. Will definitely come to her again. The staff was great, very friendly. Great experience. Will most definitely recommend them to family and friends. More

This is the 4th Mazda I purchased from Ramsey Mazda. Each time I had purchased a new car they were always very accomodating. The last time I was ready to purchase a car, I had a friend who had worked for cor time I had purchased a new car they were always very accomodating. The last time I was ready to purchase a car, I had a friend who had worked for corporate Mazda, who was going to get me a discount. However, Ramsey Mazda did better than her friends and family discount. This time my salesman, Steve Moore, couldn't have been nicer. He was extemely helpful, very laid back, and not at all pushy. He walked me through all the models I was interested in and wanted to make sure that I would be satisfied with my purchase. I ended up buying a 2011 Mazda 3 hatchback, which I was able to go home with the same day. I was fortunate that they had the color and model I wanted right there on the lot. My timing was just right, they had great deals, fair prices and 0% financing. Every person I worked with was very kind and helpful. I would highly recommend Ramsey Mazda and my salesperson, Steve Moore, and John Torres, the manager and Lou, another manager, who was also very helpful. Thank you all! It felt like home purchasing another Mazda from them. More

Peggy was extremely helpful, knowledgeable, and most of all not pushy. I had financing lined up but after speaking with Peggy and Jim I decided to to apply for fianacing through the dealership and Jim got all not pushy. I had financing lined up but after speaking with Peggy and Jim I decided to to apply for fianacing through the dealership and Jim got me a better rate. They were both so happy for me and truely wanted me to get the best deal I could. This has been the BEST car buying experience I have had. :-) More

The guys at Ramsey Mazda where really great. As soon and we walked into the showroom, we were greated by John D. He asked me what I was looking for and I was able to tell him that I was looking for a Mazda we walked into the showroom, we were greated by John D. He asked me what I was looking for and I was able to tell him that I was looking for a Mazda 3 hatchback, but I really wanted a manual shift, which are hard to come by now a days. I also wasn't sure if I was going to lease or buy a used car. I explained to John D, and later to John T how much I was able to put down and what I could afford monthly. John T thought it was best for me to lease and worked within my budget. I have never leased a new car before, and had a lot of questions. Everyone was very patient and answered all my questions. I am glad to say that they went above and beyond to find the car I wanted, with some extra bonuses, in the color I wanted. Overall, I was very satisfied with Ramsey Mazda and would recomend them to anyone who is looking for a new car. More

By far, bar none, hands down - the BEST experience I have ever had purchasing a car (and I have purchased 6 cars in my lifetime, 4 of them high end luxury). I found Ramsey Mazda doing research on Mazda deal ever had purchasing a car (and I have purchased 6 cars in my lifetime, 4 of them high end luxury). I found Ramsey Mazda doing research on Mazda dealerships in the Tri State area (I am from NYC) and was initially impressed with the positive feedback I found on them on various websites. First, they are a BBB accredited business and while I was initially impressed that they only had 4 complaints against them (versus how many cars sold with positive experiences), the BBB had marked those complaints as resolved. My head was already spinning from the various dealerships I had been dealing with up until that point. From the moment I spoke to John on the phone, I decided right there and then that I would be buying my next car from Ramsey Mazda. John was courteous, professional and straight forward - He gave me a more than fair price for the car (over the phone and he detailed the fees upfront - unlike other dealerships who quote one price over the phone to try to get you in and then add over $2000 in fees when you go in person). Once we agreed on the price, I dealt with Jeffrey in finance next who was extremely friendly and knows his stuff. Jeff and I went over the numbers in more detail and he told me exactly what he needed - I spoke to him several times on the phone and he answered every single one of my questions each time I called (again unlike other places where I was told the finance guy "can't get on the phone" and I'd have to come in to see him to go over the numbers). Picked up the brand new Mazda 3 a few days ago and couldn't be happier. Have already told my friends and family about this place and just had to come on here to write up my review. If you're looking for a super smooth transaction to buy a car with no headaches, go to Ramsey! More