Ramsey Mazda

About 2 Weeks ago i had the Honor, and Heart warming privledge of purchasing a Brand New Mazda CX-7 with Peggy. As soon as i walked in the door her warming smile and positive attitude made the purchase privledge of purchasing a Brand New Mazda CX-7 with Peggy. As soon as i walked in the door her warming smile and positive attitude made the purchase a lock. She did all she possibly could to accommodate me with the best rate and going over the details of my new car. This is my 2nd Mazda purchase from Ramsey Mazda, and both times i have been overwhelmed by far with Above Excellent service. What i appreciate most is the you are treated as an Individual and not as a Profit number, which i dislike. As long as Mazda Ramsey will be there i will be a faithfull and repeat Customer. Thank you Peggy. May all that is great come to you .. More

I would like to say that the sales team at Ramsey Mazda knows what it is to run a successful business. Peggy Witkowski and the other sales persons provided me with a level of service that is outstanding! knows what it is to run a successful business. Peggy Witkowski and the other sales persons provided me with a level of service that is outstanding! I got more than I wanted in this car buying experience. My car is a perfect match for me and I think I was lead to Ramsey for a reason. Thank you all for your cooperation in finding what I wanted and for a price that I could afford. I love my Mazda 3 that is fully loaded!!!!! Jennifer Brown More

Ramsey Mazda succeeds in providing a level of customer service that I thought was no longer possible to find. My Sales Consultant, Peggy Witkowski, put her entire focus not on the car itself, but on my s service that I thought was no longer possible to find. My Sales Consultant, Peggy Witkowski, put her entire focus not on the car itself, but on my satisfaction and comfort level with the car and the entire car leasing experience. To me, it's the little things that create that EXCEPTIONAL customer service experience -- little things like offering me a bottle of water, providing a professional introduction to the Finance Manager, cooling off the car while I was completing the paperwork so that I wouldn't have to get into a hot car, offering to pick me up if getting a ride to the dealership was inconvenient for me, thorough explanations of the car features, a true concern that I knew how to get to the dinner I was attending that night,.... I could go on and on. I have never been overly impressed by the service I received with any car dealership, the service levels are mediocre at best - but THIS experience was quite different. The service at Ramsey Mazda blew me away. Congratulations on raising the bar when it comes to service. Who knew that car buying CAN be ENJOYABLE!! More

I just wanted to say dealing with Ramsey Mazda was one of the best experiences I have ever had. Not only did they not lie to me, but they actually DROPPED the price by a couple of dollars in my favor! The the best experiences I have ever had. Not only did they not lie to me, but they actually DROPPED the price by a couple of dollars in my favor! The manager, Jason is by far, the most professional and courteous person I have ever met in my 15 years of buying cars. Not only was Jason a pleasure to deal with, but he is very easy on the eyes-too bad I am already married! More

Normally, I hate the thought of shopping for a new car...and the hard sell, sleazy, stereotypical car-salesman treatment I recently received at Wayne Mazda is exactly the reason why. I really had car...and the hard sell, sleazy, stereotypical car-salesman treatment I recently received at Wayne Mazda is exactly the reason why. I really had my eye on a Mazda 3 though, so, undaunted, my husband and I drove over to Ramsey Mazda. WOW...what a difference. We worked with Peggy, who was an absolute pleasure. No condescending sales rap, no hard sell, no effort to try and do anything other than answer our questions (and there wasn't a question we had that she didn't know the answer to), and help us decide if the 3 was right for us. Honestly, if you drive one, the cars sell themselves, so Peggy's low-key approach was exactly what convinced us to spend our money at Ramsey rather than Wayne. Rick, in finance, was every bit as accommodating and pleasant to work with. In fact, as hard as this may be to believe, I would actually describe our experience at Ramsey Mazda as fun. And that's not something you are likely to hear every day. Kudos to Ramsey Mazda for getting it right. In fact, kudos to the group that owns all the Ramsey dealers. In our search for a new car, my husband and I also visited Ramsey Jeep and Ramsey Subaru, and while we didn't ultimately buy a car at either, we got the same excellent service both times. More

I just recently bought a Mazda 3 from this dealership and the whole process from beginning to end was great! When I walked into the dealership, I was greeted right away, but not in the "vultures on the atta the whole process from beginning to end was great! When I walked into the dealership, I was greeted right away, but not in the "vultures on the attack" way. They were very friendly and professional. I had explained to the salesperson, Peggy, what my situation was and the type of car I was looking for (as I was only up in NJ for a year and was looking for a short term lease). Peggy helped me narrow my search quickly to the model/make of car that fit my needs. The color of the car that I wanted was not at the dealership. Peggy didn't pressure me in selecting a color out of the ones that were available at the dealership that day, and to me, that is a very significant quality to have in a salesperson/dealership (not feeling pressured). Luckily, they were able to find the color I had wanted. The price they provided was better than I had expected as well. Since I was moving up to the area for work, I had a rental car and didn't know how to logistically have two cars at the same time. I thought my options were to either a) drive to dealership with rental car, but then unsure how I get two cars to my home at the same time, or b) return rental car, but then somehow cab over to dealership. I explained the dilemma to Peggy and she went ahead and picked me up at the rental car company after I dropped off the car. This was going above and beyond in my mind considering she may have had other customers she could have been trying to get more sales from. The rest of the process was easy, as they were very organized with all of the paperwork. Peggy also took a great amount of time to go over the car features again when I picked up the car, including setting up the bluetooth with the phone to my car. More

I purchased a Mazda in December, I drive to Bethesda, MD. frequently, I love the way my car handles. Peggy was terrific, she advised rather than pressure. I enjoyed the buying experience. Ken has been ver frequently, I love the way my car handles. Peggy was terrific, she advised rather than pressure. I enjoyed the buying experience. Ken has been very attentive when I have brought my car in for service. Everyone at this dealership is nice and helpful. More

I would guess that the previously written positive reviews were written by Ramsey Mazda employees. I visited Ramsey Mazda this week interested in leasing a CX9. I was quickly approached by Peggy and reviews were written by Ramsey Mazda employees. I visited Ramsey Mazda this week interested in leasing a CX9. I was quickly approached by Peggy and we test drove a CX9. I told her that I was not able to make a decision that day but would be in later that week to sign papers if we could come to terms on a deal. I told her what I wanted to pay and she gave me a price on two CX9 models. I called another dealership later that day and they told me over the phone they could beat the price by $10 and probably more if I came in. I called Peggy at the end of that week and told her the offer I had received and what I wanted to pay. She asked me if I was ready to do the deal and if I would give her my credit card to put a $100 deposit down if her manager agreed. She called me back shortly and said it was a deal and asked me if I knew what color I wanted. She also said that she didn't need to charge my card and that the next morning would be fine. I told her I would look on-line at colors and she said she would call me back with what they had in stock. We agreed that I would be at the showroom around nine the next morning (today) - she then left the available colors on my voicemail. We arrived this morning and Peggy said she had to check what colors were now available since last night they were busy. She came back and told me that the deal was now different - it was $5 more a month and that they wouldn't be picking up my last two lease payments on my current vehicle. I was surprised since my understanding was that we had come to terms yesterday. I asked her if that was all they could do and she said yes - I asked to speak to a manager - I went over to the manager desk and the manager could care less what I was saying and reiterated that we never came to an understanding yesterday. At this point, I was pretty irate, and another manager came over, Joe, and he also didn't care what I was previously told. At this point, I was angry and started getting a little loud (very uncharacteristic) - also started telling them I would stand outside all day and tell people not to shop there - oh well for professionalism on my part. They started saying then that they would call the police. It was all pretty comical at this point. The issue being not the money as much as the fact that this business establishment in 2010 when the car industry has taken such a black eye in the last two years would enter into a dialogue with a customer the way they did. It was unfathomable. Although, I agree that perhaps they should protect their sales rep not at the expense of the customer. I would never enter that establishment again - I ended up leasing a Mazda at Mazda of Lodi for a much better deal and will recommend them to everyone I know in the market for a new or used car. More

Purchased a Mazda5 yesterday. Our sales person was Peggy Witkowski. We had experienced a very frustrating day of car shopping. Went to a different car dealership that promised they had Mazda5 sport on lot Witkowski. We had experienced a very frustrating day of car shopping. Went to a different car dealership that promised they had Mazda5 sport on lot ready to take that day. Got to dealership to find they had no such car. Another dealership promised a price over the internet, when we got to the dealership we were informed the salesperson made a mistake and it would be and additional $1000.00. Discouraged, we left and went to Ramsey Mazda. Peggy approached us kindly and professionally. We explained to her our displeasure with the other dealerships. Told her what we were able to spend, and what we were promised at the other dealerships. We drove out with the car we wanted at the original price we were promised at the other dealership 1 hour later. Had we known what we were in for that morning we would have started the process at Ramsey Mazda. We would definetly go back to Peggy and refer anyone to her. More

I contacted Ramsey Mazda after having a HORRIBLE experience with Wayne Mazda on rt 23. Peggy spoke with me on the phone and set up an appointment to meet. the meeting was punctual and pretty quick. experience with Wayne Mazda on rt 23. Peggy spoke with me on the phone and set up an appointment to meet. the meeting was punctual and pretty quick. We discussed what I was looking for and what I could afford. She also had someone appraise my trade in and I was able to leave in about 1 hour. I will have to return once they get more veichles in stock, but this experience was very plesant. I did not feel as though Peggy was pushing me into getting something right then. I plan to do business very soon with Peggy at Ramsey Auto Group very soon. Thank you! More