Ramsey Mazda

It is very unprofessional and uncomfortable to outwardly ask your customer to give you an excellent rating on your customer satisfaction survey, then never call them back and have them chase you when they h ask your customer to give you an excellent rating on your customer satisfaction survey, then never call them back and have them chase you when they have an issue. It took a month for me to get an unsatisfactory answer to a question about an agreement that could have easily taken 20 minutes if they valued their customers. I feel burned and upset that I have to continue on with my lease with Ramsey Mazda. I had been a loyal customer to Mazda for yrs and they did absolutely NOTHING for me when I had an issue except make me call them time and time again. This is by far the shadiest and worst car experience I have ever had. You cannot trust that they are looking out for you. Beware More

I knew I wanted a CX-9, it was just a matter of finding the right features. I missed out on two vehicles before finding Ramsey Mazda. I walked in knowing what I wanted...and I knew all there was to know (I the right features. I missed out on two vehicles before finding Ramsey Mazda. I walked in knowing what I wanted...and I knew all there was to know (I'd been shopping for fifteen days for this vehicle)... until Rocky! He took me on a 15 minute test drive and told me about features I didn't know existed! He told me more about this vehicle than the previous four Mazda dealerships. Yes, I traveled almost 90 miles (I live less than 6 miles from another Mazda dealer), but I would do it again for this kind of service and buying experience. I can't express how very pleased I am to have found Ramsey...and more importantly, Rocky! He is an amazing wealth of knowledge and clearly knows the Mazda product. Ramsey Mazda is lucky to have him...and now I'm looking at neing a loyal, lifetime Mazda owner! More

i can not begin to express how wonderful my visit was to ramsey mazda. the staff in the service is so friendly and accomodating. amanda, the girl in service that handled my car was a true pro. she explained ramsey mazda. the staff in the service is so friendly and accomodating. amanda, the girl in service that handled my car was a true pro. she explained everything to me in detail and was so patient and understanding. i never once felt pressured. she gives a great reputation to dealership service. highly recommend! More

My wife and I leased our first vehicle from Ramsey in 2008. Unbeatable service and value have kept us coming back (I just leased our 3rd vehicle from Ramsey last week- love the CX5!!!). Jerry Stern has m 2008. Unbeatable service and value have kept us coming back (I just leased our 3rd vehicle from Ramsey last week- love the CX5!!!). Jerry Stern has made it worth the 2 hour drive in from Connecticut- I highly recommend checking out Ramsey for anyone in the tri-state area!! More

This dealership is great. Respect for customers. Willingness to deal without feeling like you are at third-world bazaar. They went out of their way to get the exact Mazda3 I wanted and even got it d Willingness to deal without feeling like you are at third-world bazaar. They went out of their way to get the exact Mazda3 I wanted and even got it delivered to me on my birthday. In addition, I left my EZ Pass in my trade in, and the sales guy was nice enough to drop it off at my house. This was 3 years ago and I have been very happy with all of the dealings I have had with them. My next car won't be a Mazda, but if it were going to be, I would not hesitate to visit Ramsey again. I highly recommend them. More

Mike and everyone else in the dealership were very helpful. During the discussion, people from the service department even came out to talk about the history of the car, the work that had been done on helpful. During the discussion, people from the service department even came out to talk about the history of the car, the work that had been done on it, and even the previous owner's driving habits - all of which they knew. The price was good, and the the car was well worth it. More

Great experience at this dealership. Buying a car can be Great experience at this dealership. Buying a car can be a long and laboring process. Our salesman, Bill Rajner, made purchasing a vehicle easy and s Great experience at this dealership. Buying a car can be a long and laboring process. Our salesman, Bill Rajner, made purchasing a vehicle easy and stress free. As a Long Island, NY resident with a busy schedule, Bill did an excellent job communicating all vehicle-related information to me via email and phone. Every phone call and email was returned in a timely fashion, and all questions were always answered. Friendly and knowledgeable, would recommend Bill to any friends or family I know looking to purchase a car. More

After a horrible experience at Wayne Mazda I was compelled to write this review to show my extreme satisfaction with Ramsey Mazda. One of the sales consultants, Mike DePaolo, was very knowledgable a compelled to write this review to show my extreme satisfaction with Ramsey Mazda. One of the sales consultants, Mike DePaolo, was very knowledgable about the vehicle we were looking for. He was very upfront and honest about the charges that will be applied toward the purchase of the vehicle.When we were negotiating the price, sales manager John Torres was very flexible during the negotiations.The business manager, Jim Sabini advised us on the advantages of financing with different banks and acquired for us the best financing available. He made the process of signing documents pertinent to financing very simple and stress free. We would like to acknowledge that Ramsey's Mazdas staff is extremely competent in their field and that they provide exceptional customer service. More

James was very helpful and added comic relief to this stressful situation. He was able to explain things to me about the car and everything about buying it. stressful situation. He was able to explain things to me about the car and everything about buying it. More

I went to Ramsey Mazda and had already been shopping around for a Mazda 3 for 2 months. I just wanted to test drive the car and wanted to get an idea of what it would cost me. I went to a few dealership around for a Mazda 3 for 2 months. I just wanted to test drive the car and wanted to get an idea of what it would cost me. I went to a few dealerships before i stopped here and no one was interested in giving me any information knowing I was not ready to buy at that time. It was a completely different experience walking in to Ramsey. From the receptionist to the manager to the salseperson they were all friendly and welcomeing. Rocky my salesperson asked me a few questions then asked if I would be interested in taking a test drive. Finally someone who understands you have to like a car before you buy it. The test drive was fun and I learned a lot about the Mazda that I was interested in buying. When we got back to the dealership from the test drive Rocky asked me what else I wanted to get accomplished. I told him I got enough information and I left to go to the next dealership on my list. My voicemail was and is still full from all the dealerships calling me nonstop but I decided I wanted to return to Ramsey to purchase my Mazda. The Managers were upfront about everything and John the store manager at one point took me to his desk and showed me the different options since i had a very tight budget. i got the car i wanted wich made me happy and for the price that made my dad happy. Me and my dad were talking about all the fun we had when we picked up the car i love my new car. More