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Ramsey Mazda
Ramsey, NJ
2,289 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,289 Reviews of Ramsey Mazda
September 25, 2013
FANTASTIC! I thought buying a new car would be terrifying...and it was...UNTIL I walked into Ramsey Mazda! My salesman, Jimmy Smith, was incredible! Jimmy wanted to make sure that the car that I terrifying...and it was...UNTIL I walked into Ramsey Mazda! My salesman, Jimmy Smith, was incredible! Jimmy wanted to make sure that the car that I bought was a car I'd love! Unlike many other dealerships in the area, Jimmy was knowledgable and informative about the vehicle I was interested in. He knew EVERYTHING about it and was able to answer each and every one of my questions with confidence. Not only was he a great source of honest information, he was professional and kind! Throughout my two visits to the dealership, everyone working inside was smiling, saying hello, AND seemed as though they genuinely enjoying both the clients and working there. From Jimmy, to the manager Lee, to Ron in Finance, everyone gave me an INCREDIBLE experience! I would DEFINITELY recommend this dealership to anyone! AND I LOVE MY NEW CAR! More
by keleigh749
Employees Worked With
Jimmy Smith, Ron, and Lee
September 14, 2013
Buying a car has historically been one the least pleasant experiences in my life. Naturally we did not have high hopes this time around either. My husband and I were happily surprised by Ramsey Mazda. Our s experiences in my life. Naturally we did not have high hopes this time around either. My husband and I were happily surprised by Ramsey Mazda. Our salesman, Willy Elkammary was friendly, knowledgeable and professional and made the whole process seamless for us. We purchased a new CX5 and everyone went the extra mile. Super efficient, we were there about 2 hours and left with our new car. They could have made us wait for Monday to pick it up but they cleared the showroom and got it ready for us. Talk about a pleasant surprise.....if you are looking for a Mazda, this is the place to go. FINALLY a dealership that didn't make me want to scream by the time I left. Thank you all so much! More
by Hskunca
Employees Worked With
Willy Elkammary, Willy Elkammary
September 10, 2013
Amanda and Ken could not have been any more responsive. They were both a pleasure to work with, and could not have been any more accomodating. I'll go out of my way to get back to the dealership for any s They were both a pleasure to work with, and could not have been any more accomodating. I'll go out of my way to get back to the dealership for any service issues in the future. More
by ms15
Employees Worked With
Amanda and Ken
September 10, 2013
I went to this dealer to buy a Mazda CX-5 and was surprised for the great level of detail and professionalism of Joshua. Joshua was able to answer all our questions and was an effective intermedia surprised for the great level of detail and professionalism of Joshua. Joshua was able to answer all our questions and was an effective intermediary between us and the sales manager. The car was delivered impeccably and he explained all the features with patience and expertise. When we return to pick up the plates, Joshua was at hand to install the plates and solve a little problem with one of the bolts. The paperwork was handled fast by the finance department. Thank You Joshua!! More
by newyork566
Employees Worked With
Joshua Demosthene
August 29, 2013
Friendly atmosphere. Not too much haggle for a fair price. I am happy with my purchase. There was a scratch on the bumper upon delivery. They tried to fix it but it's in the plastic. They have offered price. I am happy with my purchase. There was a scratch on the bumper upon delivery. They tried to fix it but it's in the plastic. They have offered to replace the piece. I am hesitant to do so since it is a new car and a small scratch. I have emailed them to see if they could give me a year or two of sirius radio in lieu of bumper replacement. I am waiting to hear back. Overall was a very good experience. More
by Lee3Boys
Employees Worked With
Charles and John, Charlie Finocchiaro
August 28, 2013
The salespeople were very friendly, knowledgeable, and straightforward. I almost had a bad experience due to the finance manager but Rocky came and reassured me and put me back at ease. Definitely try t straightforward. I almost had a bad experience due to the finance manager but Rocky came and reassured me and put me back at ease. Definitely try to work wedith him and/or the general sales manager, John. More
by adooster
Employees Worked With
Rocky, John, Rockstone Dunn
August 20, 2013
I did buy a Mazda CX-5 on August 19, 2014. I had got pricing through USAA from several dealerships and actually Wayne and Sansone beat Ramsey's price by $500. I asked if they would beat those, as I live pricing through USAA from several dealerships and actually Wayne and Sansone beat Ramsey's price by $500. I asked if they would beat those, as I live in Allendale and would rather buy closer to home. Stephanie in Internet Sales emailed me saying yes, they would beat that price- the price they gave was $258 lower than the other dealer's. She said I could also print the coupon on the website and get another $250.00 off. Each time Stephanie got back to me she said "I spoke to my manager Lee" making it clear she was speaking for him. When I arrived, I was met by a salesperson I will review separately, because I really liked him and it was not his fault Lee would not honor what they told me in writing. It turned out they did NOT have the color I asked for, even though they said they did. They had my color but not with "tech" package. This worked out as I did not actually want the whole tech package, just the nav and they installed that in the car in the color we wanted, without the rest of the tech package and this brought the price down BUT where Wayne was going to install the nav only for $600 they wanted $895 and said thats what it cost them at service. Since the doc fee at Ramsey is 299 and at wayne was 399 it washed a bit. That part I ok'd. However, at the end, when I was signing the papers, I saw they did NOT take off the $250 coupon and LEE said he couldn't because I was already getting a great deal. So what! I had pre-negotiated my deal! I had the printed out email from Stephanie. He TOOK IT AND CRUMPLED AND THREW IT AWAY. (Duh, I still have the email.) AND THREW AWAY THE COUPON (that I can still print again). I believe LEE STOLE $250 from me in this way. I could have walked away but this was literally at the end when all papers were ready and I had spent 3 hours already and was bringing the car home for my son. I WILL NOT RETURN TO RAMSEY UNTIL LEE IS GONE. DO NOT TRUST LEE. More
by melissaeydenberg
Employees Worked With
Lee, Sales Manager
August 14, 2013
They are trying to rip you off in all the ways possible. They are trying to rip you off in all the ways possible. The approach is "you are dump and we are smart". It took about an hour for me to get the res They are trying to rip you off in all the ways possible. The approach is "you are dump and we are smart". It took about an hour for me to get the residual value on Mazda 3 I wanted to lease. They are trying to hide the actual numbers behind the car, just giving you "your best deal ever" which is about 70%-80% higher that you can get in different dealerships. I would suggest to stay away from this dealership if you are looking for honest prices. More
by smakovsky
Employees Worked With
Joshua
August 08, 2013
Amanda who runs the service dept. is outstanding. We have been dealing with her for a long time. She is extremely helpful, knowledgeable, professional, and always smiling. She wants to help, and always is re been dealing with her for a long time. She is extremely helpful, knowledgeable, professional, and always smiling. She wants to help, and always is ready good suggestions, and takes care of our car as if it was her own. She is an asset to the dealership, and knows how to treat a customer. Congratulations Amanda.....you deserve the top rating that we gave you. Roland & Brigitte, Midland Park, NJ More
by rolandtm
Employees Worked With
Amanda
