
Ramsey Mazda
Ramsey, NJ
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2,313 Reviews of Ramsey Mazda
Outstanding! Victor and Donovan were terrific! Victor worked with me every step of the way and worked out a price that was affordable for me. He was patient and g Victor and Donovan were terrific! Victor worked with me every step of the way and worked out a price that was affordable for me. He was patient and got us the best deal. Donovan was very professional and explained all the financing and paper work making it easy to understand and follow. Thank you both! More
great experienced!!!!! Glenn Toker was exceptional during my visit,he really accomodate what i need, even to the extend that i change my mind and change the car i want to ge Glenn Toker was exceptional during my visit,he really accomodate what i need, even to the extend that i change my mind and change the car i want to get. Without any violent reaction,he told his boss,went back to me, and i got the car that i want.. More
great experience by Ramsey Mazda was a pleasure to work with and I did not feel pressured to buy. My sales Representative was awesome to work with and I would highly re Ramsey Mazda was a pleasure to work with and I did not feel pressured to buy. My sales Representative was awesome to work with and I would highly recommend him and Ramsey Mazda. More
Horrible Test Drive Experience - Won't Go Back My boyfriend and I were shopping for a Mazda 3 to lease. We went to Ramsey Mazda for a test drive. It was the WORST experience I have ever had at a My boyfriend and I were shopping for a Mazda 3 to lease. We went to Ramsey Mazda for a test drive. It was the WORST experience I have ever had at a car dealership. The salesman was so pushy about driving the car aggressively and going above the speed limit. I was extremely uncomfortable during the whole test drive. After returning to the dealership, I had no desire to purchase a vehicle from Ramsey Mazda. We even called to complain about our experience. The sales manager said he or the general manager would call us back the next day to see if they could work out a deal since we had such a horrible experience. However, it has been almost a week and we have not received a call back. Today, I got a generic e-mail from the general manager. Our issue was never addressed. The experience almost ruined purchasing a Mazda at all. But I've decided to take my business to a different dealership that doesn't bully me into driving a vehicle out of my comfort zone. More
Amazing Experience & The Value Customer's Loyalty My family and I have been Mazda owners for quite sometime, well out of those years, 4 Mazdas have been bought at the Ramsey dealership. Since they ver My family and I have been Mazda owners for quite sometime, well out of those years, 4 Mazdas have been bought at the Ramsey dealership. Since they very first car we bought there we have always been treated with respect and never once did they make us feel like they were trying to "take our money" (Unlike other dealers did - Wayne Mazda) I just recently leased a 2015 Mazda 6 and I cannot stress how happy I am with the whole experience. John Torres has always been the one to help us out and along with his teammates they always make sure we leave with the car we want. I would definitely recommend all my friends and family to visit the Ramsey Mazda dealership, since I know they won't disappoint! More
Awesome experience Willy the sales consultant was very friendly, helpful and accommodating in purchasing my vehicle. He made the experience truly enjoyable. The finance Willy the sales consultant was very friendly, helpful and accommodating in purchasing my vehicle. He made the experience truly enjoyable. The finance department and management were also a pleasure to deal with. More
Great experience as always This was my second purchase from Ramsey Mazda and my experience was great as always. Sales Associate Rob Ellis was great and Sales Manager John Torre This was my second purchase from Ramsey Mazda and my experience was great as always. Sales Associate Rob Ellis was great and Sales Manager John Torres really helped make the deal happen. We love the dealership and the Mazda brand and will recommend to all of our friends. More
Brought my Mazda in for the first time since purchasing the vehicle at Ramsey Mazda with an Emergency repair as my sunroof exploded with no direct cause. Sitting in the car at a stop light and BOOM ! After the vehicle at Ramsey Mazda with an Emergency repair as my sunroof exploded with no direct cause. Sitting in the car at a stop light and BOOM ! After researching online I saw that this was a common issue and I called Mazda USA for help. They said to bring the car in and they would deal directly with the service center. I assumed it was covered. They fixed the car quickly and charged me 650 to replace the glass. A little high, but who cares if its covered right ? Well the service manager tells me my car needs the following work: Front pads and Rotors - 490 Flush Brake Fluid - 159 Flush Trans Fluid - 279 Flush PS Fluid - 159 Cabin Filter - 89 Wheel Alignment - 89.95 Another 1265 worth of work ??? ..... Look at the pricing here folks.... over 600 to Flush Fluids? If that's not a money grab, I don't know what is. Knowing I just put 4 new tires on the car less than a week before, I asked the service tech how he could tell it needed an alignment and he told me he could see the wear real bad on the insides of the tires.... really? after about 40 miles of drive time? Come on. So I tell them I don't need anything else done, pick up my car and before I even return home I get a call from Mazda USA telling me the sunroof is not covered that the service center said it was caused by something while I was driving. Not sure how they came to that conclusion, but I'll assume it had something to do with me refusing the additional 1265 of work they felt I needed. I walked away with the feeling that I was dealing with some sleazy Rt. 46 used car dealer, not a major service center. Bad Experience all around, will never go back. More
My experience purchasing my new Mazda 3 was great. Joe G was very helpful and personable. He made sure I knew everything possible about my new car before I drove off the lot. Would definitely recommend this was very helpful and personable. He made sure I knew everything possible about my new car before I drove off the lot. Would definitely recommend this dealership. More
thieves..liars..dishonest.....describes this place..during the week i emailed this place in reference to a 2013 mazda 6....roughly 8000 miles on the car..stock number MZU2344....the veh was list place..during the week i emailed this place in reference to a 2013 mazda 6....roughly 8000 miles on the car..stock number MZU2344....the veh was listed for $16,000...no haggle pricing....doing my own research the car is over priced around 500 bucks...in contact with the internet girl...she stated the price is the price....nothing will come off the price.....hence the term -no haggle price....this car is for my son..not myself....i'm just doing the negotiating..he"s 19 and he"s paying for it.......so we go out there on the 1st....we meet charlie the salesman.....we go for a ride....son likes the car....i like the car.....im ready to buy this thing.....so we sit down to do the numbers.....i tell him the car is over priced ..u have to have some wiggle room...he tells me no....no room.....i then give him a ad from the ramsey web site.....$250.00 coupon off from the web site....he takes it ...makes a face( the face one would make after drinking a glass of sour milk) and tells me he"ll work with me....he goes to his boss and comes back and saids he"ll take off the 250......(now comes the fun part).....charlie starts to do the math.......15,750 for the car.....$500 for the CPO.........WAIT WHAT......THATS RIGHT 500 more because the car is a CPO....im driving BMW CPO..from across the street...Ramsey BMW......the cost of the CPO is always built into the price before hand...not after.....he doesnt think i know this....i basically laugh and walk out.....with charlie nipping at my heels going out the door..... now they have the same car listed on their site for 15,500....still not telling people that their CPO car will cost another 500 bucks on top of the advertized price...what a bunch of dummies....they could have sold this thing last week and made a sale....and now it still sits there..... so now i take off for Palisade Mazda in Rockland CO.....1 hour later i get a Mazda 3 fully loaded with 50 miles on it(not the *8000 that the ramsey car had on it)..heated leather seats..heated mirrors....power sun roof.....265watt 10 speaker Bose radio system..navigation system...for $17,000......so the moral of the story is..stay away from ramsey mazda or go there if u want to be ripped off....or go to Palisade Mazda and get a great deal.....see Chris.... More