
Ramsey Mazda
Ramsey, NJ
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2,313 Reviews of Ramsey Mazda
Unbelievable Here's the bottom line...Ramsey Mazda made it worth our while to drive 200 miles to buy a used car from them. That's saying something! My daughter's Here's the bottom line...Ramsey Mazda made it worth our while to drive 200 miles to buy a used car from them. That's saying something! My daughter's car was totaled a week ago. She might chime in with a review as well. I am an aggressive car shopper. She knew exactly what she wanted...a Mazda3 to replace the one that was totaled...so that part was easy. I shopped for cars within a 250 mile radius and found two that would work well for her. They were both Certified (very important for her), had the features that she wanted and were priced well under the dozens of others that we could see within that radius. One of the two cars was a mile and a half from where she lived. The other one was at Ramsey Mazda...200 miles away from where she lived. I talked with Rocky on the phone and he told me that he would submit an offer to his manager if I made a $100 refundable deposit with my credit card which I agreed to do. They came back with a price that made it well worth our while to NOT buy the car that was in the same town but to spend the day driving to Ramsey, NJ to buy the car. Along the way, we gave them every bit of information that they needed to process the loan for my daughter. We walked in the door and were sitting down with Donovan within two minutes to sign the paperwork. Fifteen minutes later, everything was signed and Joe took some time to show us the ins and outs of the car and got us on the road back. So we were in and out within 30-60 minutes. There was a minor problem with the battery that we discovered when we were filling the tank next door and within another half hour, the other Joe had arranged to have the battery replaced and we were on our way home. It simply could not have gone any better. We did our part to have everything done for the loan and insurance before we got there and they did their part by having EVERYTHING ready to sign and the car ready to go when we got there. Virtually no waiting for anything. Very, very impressive! More
No-Pressure Environment I dread going to any dearleaship but we were impressed with Victor's no-pressure approach. My wife and I decided in the morning to start looking for I dread going to any dearleaship but we were impressed with Victor's no-pressure approach. My wife and I decided in the morning to start looking for a M3 for our 17-year old son. We chose Ramsey which is the second closest to our home. Thank god we did because right from the initial sitdown through the test drive to negotiations, it was a pleasure to deal with Victor, never pushy and straight foward. There was no need for us to keep looking to save a few dollars but who needs the hassle or pressure. After we made the deal, Victor took the time to show my son all the features and gadgets. My son was happy and I was thrilled that I didn't have to go to another Madza dealership. Thank you Ramsey, Victor and Donovan!!! More
These guys break the mold I was blown away by Ramsey Mazda's no-nonsense approach to what has traditionally been a painful experience for me. I dreaded having to replace my old I was blown away by Ramsey Mazda's no-nonsense approach to what has traditionally been a painful experience for me. I dreaded having to replace my old car because of the headaches with negotiation and finance. These guys made the whole process super easy and enjoyable. Rocky made sure I fully experienced the Mazda 6 during our test drive, He was super knowledgeable about all the features and was able to compare them against the Toyota and Honda I was considering. When it came time to talk numbers, Rocky broke everything down for me, including invoice. He gave me a great deal without all the fuss. Donovan is a real class act. He was really patient as I decided on finance options and felt comfortable with the arrangement. Donovan was able to cut my monthly payments for practically nothing. Amazing. When it came to drive away with my new car, Red filled in for Rocky. This guy's a tech guru. He helped set up Bluetooth and gave me a detailed overview of the technology. I love my car, and I love this dealership. More
Awesome experience! We had already checked out both this and the neighborhood Toyota dealer three months earlier but we returned to Mazda, and more specifically to Willy, We had already checked out both this and the neighborhood Toyota dealer three months earlier but we returned to Mazda, and more specifically to Willy, because he had made such a great impression. He was very helpful answering our questions (and we had a lot), honest about pricing, and very-very patient. Donovan helped us with our paperwork. He explained every detail of the different options we had, allowed us the time to discuss it and decide on exactly what option best fit our needs, and overall made us feel that he was there to help. We couldn't be happier with our new car! Thank you. More
Best Car Buying Experience Ever I actually went to this car dealership to check out a Mazda CX5 for my mother to lease. She had already met with Glenn once and she was hoping to mak I actually went to this car dealership to check out a Mazda CX5 for my mother to lease. She had already met with Glenn once and she was hoping to make a deal that day. He was very patient with my whole family, answered all of our questions, survived a test drive with us and was very honest about pricing. The negotiation was a smooth process, no hard sales tactics or gimmicks. Glenn and the sales manager (who never came over to hassle us) were very upfront and honest about what they could do for us. After my mother finalized her deal, Donovan came over to explain the financial aspect of the deal. Again, he explained everything thoroughly and made sure she knew what she needed to in order to finalize the deal. Everyone was so great! SO not the normal car buying experience that you would expect. I was so satisfied with how they handled my mother's lease that I decided to do the same for myself. We went last night to pick up our cars. Glenn went through every button of the vehicle with both of us. Donovan was great, he explained everything to us again and got us out of there very quickly. Overall, I have to say that this was the best car buying experience I have ever had. I will definitely recommend them to anyone who is in the market for a new vehicle. More
Great Experience I was very pleased with the professionalism in dealing with Joe DiSimmone, Mike DePaolo and Donovan Lau. This team was patient, and informative with a I was very pleased with the professionalism in dealing with Joe DiSimmone, Mike DePaolo and Donovan Lau. This team was patient, and informative with all my questions. No pressure kind of guys..... Very important when trying to make a big decision like a vehicle purchase.. That is why this is my 4th Mazda purchase from Ramsey Mazda !! Great job guys ! More
Lease Rollover Rolling over my lease was made easy by Willy Elkammary. I went from a 2011 to a 2015 Madza3 at a great price. He was friendly, personable and knowledg Rolling over my lease was made easy by Willy Elkammary. I went from a 2011 to a 2015 Madza3 at a great price. He was friendly, personable and knowledgeable of the product. Willy explained the different features in the car. Joe Guadalupe processed the paper work quickly and efficiently. I would recommend doing business with him and the Ramsey Mazda dealership. More
New Mazda6 It was a pleasure to work with Brianna, Jimmy (Red) and Joe while purchasing my new Mazda6. From start to finish everything was handled in a professi It was a pleasure to work with Brianna, Jimmy (Red) and Joe while purchasing my new Mazda6. From start to finish everything was handled in a professional and courteous manner. There were no hard sell tactics (like at a nearby dealer) and they allowed me the time and space I needed to make the best decision for me and my family. I wouldn't hesitate to recommend them to anyone interested in a Mazda. More
Excellent service for 5+ years I wish I could recall the young woman and older gentleman I dealt with while servicing my CX9 here for the last 5 years, as they were great. While th I wish I could recall the young woman and older gentleman I dealt with while servicing my CX9 here for the last 5 years, as they were great. While they do not have control over their pricing, the work was always excellent. They were always thorough with their explanations of everything. The service was always timely as well. I put over 100,000 miles on my vehicle and up until this weekend it still drove exceptionally well. And I believe due to their excellent service, I was able to get full value for it as a trade in. My needs for a vehicle have changed and I decided on a non-Mazda vehicle. But if you do own a Mazda, I highly recommend Ramsey as your go to place for servicing your vehicle. More
Great Experience After having my car totaled and being in a rush to find the perfect replacement with in my budget, I came to Ramsey Mazda. From star it was just a ple After having my car totaled and being in a rush to find the perfect replacement with in my budget, I came to Ramsey Mazda. From star it was just a pleasure to talk to Michael Mann he is the one that help me get my perfect car, he wasn't pushy at all, worked with me and my price and gave me exactly what I needed! and now I drive the 2015 CX5 and completely love it!!! this is my 3rd car i purchase and from now on I wouldn't go anywhere else but Ramsey Mazda! very pleased!!! More