Ramsey Mazda

Great experience as always This was my second purchase from Ramsey Mazda and my experience was great as always. Sales Associate Rob Ellis was great and Sales Manager John Torre This was my second purchase from Ramsey Mazda and my experience was great as always. Sales Associate Rob Ellis was great and Sales Manager John Torres really helped make the deal happen. We love the dealership and the Mazda brand and will recommend to all of our friends. More

Brought my Mazda in for the first time since purchasing the vehicle at Ramsey Mazda with an Emergency repair as my sunroof exploded with no direct cause. Sitting in the car at a stop light and BOOM ! After the vehicle at Ramsey Mazda with an Emergency repair as my sunroof exploded with no direct cause. Sitting in the car at a stop light and BOOM ! After researching online I saw that this was a common issue and I called Mazda USA for help. They said to bring the car in and they would deal directly with the service center. I assumed it was covered. They fixed the car quickly and charged me 650 to replace the glass. A little high, but who cares if its covered right ? Well the service manager tells me my car needs the following work: Front pads and Rotors - 490 Flush Brake Fluid - 159 Flush Trans Fluid - 279 Flush PS Fluid - 159 Cabin Filter - 89 Wheel Alignment - 89.95 Another 1265 worth of work ??? ..... Look at the pricing here folks.... over 600 to Flush Fluids? If that's not a money grab, I don't know what is. Knowing I just put 4 new tires on the car less than a week before, I asked the service tech how he could tell it needed an alignment and he told me he could see the wear real bad on the insides of the tires.... really? after about 40 miles of drive time? Come on. So I tell them I don't need anything else done, pick up my car and before I even return home I get a call from Mazda USA telling me the sunroof is not covered that the service center said it was caused by something while I was driving. Not sure how they came to that conclusion, but I'll assume it had something to do with me refusing the additional 1265 of work they felt I needed. I walked away with the feeling that I was dealing with some sleazy Rt. 46 used car dealer, not a major service center. Bad Experience all around, will never go back. More

My experience purchasing my new Mazda 3 was great. Joe G was very helpful and personable. He made sure I knew everything possible about my new car before I drove off the lot. Would definitely recommend this was very helpful and personable. He made sure I knew everything possible about my new car before I drove off the lot. Would definitely recommend this dealership. More

thieves..liars..dishonest.....describes this place..during the week i emailed this place in reference to a 2013 mazda 6....roughly 8000 miles on the car..stock number MZU2344....the veh was list place..during the week i emailed this place in reference to a 2013 mazda 6....roughly 8000 miles on the car..stock number MZU2344....the veh was listed for $16,000...no haggle pricing....doing my own research the car is over priced around 500 bucks...in contact with the internet girl...she stated the price is the price....nothing will come off the price.....hence the term -no haggle price....this car is for my son..not myself....i'm just doing the negotiating..he"s 19 and he"s paying for it.......so we go out there on the 1st....we meet charlie the salesman.....we go for a ride....son likes the car....i like the car.....im ready to buy this thing.....so we sit down to do the numbers.....i tell him the car is over priced ..u have to have some wiggle room...he tells me no....no room.....i then give him a ad from the ramsey web site.....$250.00 coupon off from the web site....he takes it ...makes a face( the face one would make after drinking a glass of sour milk) and tells me he"ll work with me....he goes to his boss and comes back and saids he"ll take off the 250......(now comes the fun part).....charlie starts to do the math.......15,750 for the car.....$500 for the CPO.........WAIT WHAT......THATS RIGHT 500 more because the car is a CPO....im driving BMW CPO..from across the street...Ramsey BMW......the cost of the CPO is always built into the price before hand...not after.....he doesnt think i know this....i basically laugh and walk out.....with charlie nipping at my heels going out the door..... now they have the same car listed on their site for 15,500....still not telling people that their CPO car will cost another 500 bucks on top of the advertized price...what a bunch of dummies....they could have sold this thing last week and made a sale....and now it still sits there..... so now i take off for Palisade Mazda in Rockland CO.....1 hour later i get a Mazda 3 fully loaded with 50 miles on it(not the *8000 that the ramsey car had on it)..heated leather seats..heated mirrors....power sun roof.....265watt 10 speaker Bose radio system..navigation system...for $17,000......so the moral of the story is..stay away from ramsey mazda or go there if u want to be ripped off....or go to Palisade Mazda and get a great deal.....see Chris.... More

Mike DePaolo was friendly, professional and well informed. He listened to my needs and found the CX5 that fit. We test drove it, then he took time to explain every feature on the car. He made sure informed. He listened to my needs and found the CX5 that fit. We test drove it, then he took time to explain every feature on the car. He made sure I was comfortable with it before I drove off the lot. Both he and the manager have called to be sure all is well with my new car . Very pleasant experience. More

These guys are great. I don't dread taking in the car - they make it convenient, are honest and always try to give a good deal. I've been with them for 5 years. car - they make it convenient, are honest and always try to give a good deal. I've been with them for 5 years. More

I usually deal with Amanda, however Ken has assisted me from time to time.... I have a 2001 Mazda 626, and Amanda knows the history of my car better than anyone... She and Ken are always very friendly and from time to time.... I have a 2001 Mazda 626, and Amanda knows the history of my car better than anyone... She and Ken are always very friendly and knowledgeable. I have bought 3 cars from Ramsey Mazda and will probably be buying my 4th one in the near future. Amanda has been very diligent to make sure I am taken care of when my car goes in for service. She always makes sure Orlando, the mechanic, is available to work on my car, as he is most familiar with it's problems. I can always count on quality work from the people at Ramsey Mazda. More

Clutch and suspension expertise on Mazdaspeed six were astonishing - many mechanics drive the mazdaspeed cars - last month, transmission issue with my speed MX5 was handled as professionally and promptl astonishing - many mechanics drive the mazdaspeed cars - last month, transmission issue with my speed MX5 was handled as professionally and promptly as I have ever seen - within half an hour I was on the road and safe - and not even broke! the techs and Amanda simple "get" the idea of why people drive interesting cars, and the quality of service is equal to the exotic dealers. Unequivocally the most competent but also fairly priced(not to say cheap) service imaginable. For mazdaspeed owners, the place to go. Service amenities are also first rate, although, in spite of internet, nice waiting area, and so on, talking cars with the staff, and they love cars, is a lot more fun, and most of all, one way to realise sales and service by people who like cars and like to drive will always be superior to that of people who simply have jobs at car dealers. More

Our salesmen Joshua Demosthene was very helpful, friendly and professional. He was able to answer all our questions and got us a deal that was right on our budget. We purchased a new Mazda CX5 and we were and professional. He was able to answer all our questions and got us a deal that was right on our budget. We purchased a new Mazda CX5 and we were there about 2 1/2 hours and left with our new car. Overall was a very good experience. More

The Ramsey Mazda customer service team members are always helpful, provide good information and help provide realistic pricing for all service. The service is always great and they ensure that any problems helpful, provide good information and help provide realistic pricing for all service. The service is always great and they ensure that any problems are totally taken care of. Thank you team! More