Ramsey Mazda

Willy makes this dealership the best !!! I came into buy my son his first car he wanted a mazda 3 . I was so shocked at how kind courteous and fast this experience was. Willy is the best pers I came into buy my son his first car he wanted a mazda 3 . I was so shocked at how kind courteous and fast this experience was. Willy is the best person to deal with he works with you and is not a cheat. Car salesman tend to be slick but not this wonderful gentleman . He treated me , my husband and son with respect and kindness. He explained the car before taking my check. I think I will be back to get a mazda from him when my Prius passes on. We then went on to financing and the experience was quick and through. Mr Lau was equally kind and competant . This is a great team but Willy is the man to deal with. More

Spectacular Salesman - Ask for Willy! I'm so grateful to have met with Willy and really appreciated his assistance in purchasing my new car. He explained everything that was offered and ta I'm so grateful to have met with Willy and really appreciated his assistance in purchasing my new car. He explained everything that was offered and tailored the visit to my specific needs. He went above and beyond to make sure I drove off with the perfect car for me (and I did - my Mazda CX-3), and I was beyond impressed with his caring nature, professionalism and respectful manner. However, my experience with the financial department was different. Key points regarding insurance were not explained to me, even after asking for more detail. I was told one thing before the purchase, and another thing after. I expressed my concern and I was literally shrugged off with no explanation, leaving the impression that the deal was done at it was my problem now... including a higher bill. Even though the last part of my experience was distasteful, I still give a 4 star rating because my experience with Willy far outshone any negativity that I experienced. The financial department could learn a lot about customer service from Willy. More

Professional treatment affirmed choice to buy a Mazda. From time I stepped into the showroom to the time I drove away with my new CX-5 I was happy that came to Ramsey Mazda to buy my new car. I did not fee From time I stepped into the showroom to the time I drove away with my new CX-5 I was happy that came to Ramsey Mazda to buy my new car. I did not feel pressured into buying something I wasn't interested in, since I was fairly certain I would be buying this car and I feel I got the really fair price. Willy Elkammary is a great salesperson to work with, because he listened to me and made sure I understood what I was getting or not getting, and Donovan Lau was so thorough with making sure all was in order. Without hesitation, I would recommend this dealership and these employees. More

Such a smooth experience I thought I was on a cruise! As this trek started for a new car I went Back to the dealer where I bought the Mazda i was currently driving/going to trade in to see Willy Elkammar As this trek started for a new car I went Back to the dealer where I bought the Mazda i was currently driving/going to trade in to see Willy Elkammary and was informed he was no longer there, as a courtesy i still looked around the dealer and listened to what they had to say but felt the need to look further. After getting nowhere with another Mazda dealer (or 2) which surprised me by being a prior Mazda owner 2 times over I started to look at other brands of cars. I happened to be driving on RT 17 North and caught/remembered there was a Mazda dealer in Ramsey en route to where I needed to be so I pulled in for a real quick look thru. The receptionist asked me my name as I said my last name - Willy came around the corner because he recognized my name. I am an experienced sales person and I do not like the back and forth with price haggling in car buying. Here is how simple this was - because of Willy I traded in a 2011 Mazda 3 isport (6 speed) and said what $$$ amount I was also going to be putting down on a 2016 CX5 grand touring and said the dollar amount I wanted the monthly payment, ( i finance) that was it. I got top dollar for my trade in - (way more than the others wanted to give which kept extra dollars in my bank account which is a first for me on a trade in.) Done - that simple, no back and forth at all. Just like the last car that I bought thru Willy at his prior dealer. Also honorable mention to Business Manager Joe Guadalupe - he took care of the final paperwork, no pressure to get anything extra with warranty coverage and did a true financial breakdown of everything and much to Willy's word, the payment was exactly what I said - no games. If you're getting an upper end Mazda with the larger wheels, tires etc get the tire/wheel protection package. (this comes from my neighbor/good friend who owns one of the top garages in Bergen County) if you use it once in the 5 years it's will pay for itself many times over. Go to Ramsey - go see Willy and it will be the most painless car buying experience you've ever had. More

VINNY'S REVIEW I had one of the best experiences when I leased my new vehicle from Ramsey Mazda. Brian Wallin was a perfect gentleman who made me feel very comfortab I had one of the best experiences when I leased my new vehicle from Ramsey Mazda. Brian Wallin was a perfect gentleman who made me feel very comfortable over the phone before I even went to the dealership. When I arrived Brian turned me over to Willy Elkammary who was a great person to deal with. Brian, Willy and I finished the deal in a very short time and it was all nice and easy. I tried to make a deal in the Mazda of Lodi dealership and didnt get any of the great treatment I got in Ramsey, so I am so glad I went to this dealership and I will probably lease another vehicle for my wife this month all because of the way I was treated. I finalized the paperwork with Donovan Lau who was another person who was nice to work with. More

Stay Away from this arrogant dealer They are total cheats they use classic bait and switch method. Once you go there they say the car is gone and try to sell you another one. Their se They are total cheats they use classic bait and switch method. Once you go there they say the car is gone and try to sell you another one. Their service is total rip off and liars- on my first 45K service they had me change front suspension and even recommend to change the back one. I checked with my local mechanic it seems nothing was wrong. Second visit - they said initial charges will be around 80, after a while the guy comeback and said the light is going to cost 266 + service charges. When I refused the service, they behaved arrogantly. And charged me 60 for me diagnose and were calming that they already put the bulb in and had to take it back. This all happened in 15 mins. The mechanic who bought the car out threw my keys on the front desk and had this disgruntled look on the face. The women cashier had rude face expressions. I hope their boss was watching them on the CCTV. More

2016 Mazda 6 Grand Touring- Salesman Victor I just purchased a new 2016 Mazda 6 from Ramsey Mazda. I enjoyed working with my salesman Victor Jacobson. He is young and very knowledgeable about al I just purchased a new 2016 Mazda 6 from Ramsey Mazda. I enjoyed working with my salesman Victor Jacobson. He is young and very knowledgeable about all aspects of the vehicles he showed me. From the test drive to walking me through every single button in the car, he was helpful, honest, and efficient. Don in finance made the paperwork and purchase seem simple and I felt comfortable working with everyone at the dealer. I'd highly recommend this dealer to anyone looking for a Mazda in the NY Metro area. More

2016 CX-5 Purchase & Delivery I had an excellent customer experience with the entire staff from my salesman Adonis to Don in finance. I live in Flemington, NJ which is 1 hour 15 mi I had an excellent customer experience with the entire staff from my salesman Adonis to Don in finance. I live in Flemington, NJ which is 1 hour 15 minutes away and I traveled this distance because they gave me a great deal and were quick and courteous. When I buy another Mazda I will buy it there! More

Nice & Easy! Patiently found us the right car! Walked us through transaction with no pressure! Beginning to end, No Hassles!.....occasional follow-ups to justify s Patiently found us the right car! Walked us through transaction with no pressure! Beginning to end, No Hassles!.....occasional follow-ups to justify satisfaction..... Recommend! More

Honesty & Simplicity = Suprised but in a good way One of the best and easiest experiences I have ever had at dealership in which I have had over 30. The sales rep, Adonis Antonick and Donovan Lau of t One of the best and easiest experiences I have ever had at dealership in which I have had over 30. The sales rep, Adonis Antonick and Donovan Lau of the finance department were great. There were no gimmicks, hassles or pressure. I first went to Wayne Mazda and told them where I wanted to be and what I was trading in. They later changed the price with an excuse once I went to finalize the numbers. I then called Ramsey Mazda and spoke with Adonis Antonick. He was honest and even suggested that if I can get the deal with other dealership after running numbers I should try and get it. After I did not feel comfortable with the other dealership I called him and he gave me a price that was exceptional and worked with me. I was in and out of the dealership in no time. I left surprised but in a good way. Thank you, Ramsey Mazda. More