Ramsey Chrysler Jeep Dodge

No loaner I put my 2019 Jeep Grand Cherokee in for service for a few reasons. It needed its first service with oil change and tire rotation. The power seat memo I put my 2019 Jeep Grand Cherokee in for service for a few reasons. It needed its first service with oil change and tire rotation. The power seat memory wasn’t working so I asked if that could be looked at and fixed. Lastly, it has been making a strange noise in the rear undercarriage when stepping on the gas. The oil change device was done and the seat memory was fixed. But, I was told there was no issue with the truck and not to worry about the noise unless it gets worse. But, my biggest issue was that I asked for a loaner car for the day when I booked the appointment more than a week earlier. I have Geico insurance and I was told that Jeep has a policy where I need to get a letter from Geico stating I have coverage for a loaner car. It seems ridiculous to me that I’m a Jeep customer but Jeep is asking me to do the legwork to get a loaner car from them. But I contacted Geico and they sent me my coverage and declaration page to share with Jeep. When I arrived for my appointment, Jeep told me that wasn’t satisfactory and they couldn’t give me a loaner. I had to call for an Uber home then another Uber when returning to pick up my truck. This is my third Grand Cherokee lease in a row with Ramsey and it will certainly be my last now. In fact, Ramsey Jeep will never see me again for any reason. There are other local dealerships with much better customer service who would appreciate getting my business. More

Jeep Cherokee service Ramsey auto group lined up a great service time for us, they checked in the car the night before and the service was done thoroughly and promptly. The Ramsey auto group lined up a great service time for us, they checked in the car the night before and the service was done thoroughly and promptly. They were a pleasure to deal with. Joan was very pleasant and accommodating More

Drive in...Drive out Happy with New Vehicle Great car buying experience, drove in looking for the best possible deal and in one day drove out with a great truck happy with the whole process. Th Great car buying experience, drove in looking for the best possible deal and in one day drove out with a great truck happy with the whole process. Thank You Ryan Murphy for being a true professional and making the the experience an enjoyable one. More

Efficient and courteous Very efficient and courteous Clean environmental Not long waiting Very friendly showroom was clean and waiting room was also clean.Cars on display Very efficient and courteous Clean environmental Not long waiting Very friendly showroom was clean and waiting room was also clean.Cars on display where very enjoyable to look at More

Very professional and thorough service and explanations Jason Lanzillotti is an asset to your organization. You can tell that he cares as much about the dealership as he does the customers that are coming i Jason Lanzillotti is an asset to your organization. You can tell that he cares as much about the dealership as he does the customers that are coming in for service. Thorough explanations, fair pricing, and never Salesy to the point that it would make anyone uncomfortable. Very pleased with my recent service, and that was after thinking I was going in for a $70 oil change and instead a $610 15k mile service and 4wheel alignment. More

The BEST! Purchasing my Jeep from Ramsey Chrysler Jeep Dodge was such an easy and quick process. They met all my needs and were so thorough in explaining the be Purchasing my Jeep from Ramsey Chrysler Jeep Dodge was such an easy and quick process. They met all my needs and were so thorough in explaining the best deal for me. Anthony and James were great! I would highly recommend this dealership and their sales and finance team to anyone seeking to purchase a new car or used car. They went above and beyond to handle my purchase with concern, sincerity and professionalism. More

New car purchase Very pleasant new car purchase experience! Friendly staff, not pushy and overall good customer care. Large inventory and wide selection. Would do Very pleasant new car purchase experience! Friendly staff, not pushy and overall good customer care. Large inventory and wide selection. Would do business again with Ryan and Ramsey dealership. More

Leasing a car Joey Messina was great to deal with. I got the deal that I was expecting to get. There was also a courtesy for disabled vets and active vets Joey Messina was great to deal with. I got the deal that I was expecting to get. There was also a courtesy for disabled vets and active vets More

The vehicle were so nice but the staff have them beat. Lots of good deals, caring so caring thank you become comfortable instantly. It was a building full of fun. Check out Danielle painting of Christmas Lots of good deals, caring so caring thank you become comfortable instantly. It was a building full of fun. Check out Danielle painting of Christmas on the window a real artist. Thank you wishing you Merry Holidays. 😀🌲 More

Service visit went okay. Staff us courteous and professional. Took a bit more time than I believe it should have but maybe they were just busy. visit went okay. Staff us courteous and professional. Took a bit more time than I believe it should have but maybe they were just busy. More