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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,003 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,003 Reviews of Ramsey Chrysler Jeep Dodge

August 27, 2020

The car is making a taping sound which feels like something loose in starring. They replaced sway bar links. That did not fix the rattle. Will be taking it back. Joan in service was very nice. More

by jggav66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Murphy
Sep 01, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for choosing us for your service needs - come see us anytime and we'll take another look!

August 26, 2020

I've been taking my cars to their service department for about 10 years now, and they just get better and better with time. Their technology keeps improving, making appointments easy to book online and quic More

by Christine M, Old Tappan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Murphy, Jim Ryerson, Chris Afram
Aug 27, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much Christine - we're glad you're having great experiences with our Service Department!

August 26, 2020

Gregory is an outstanding salesman. His style is not pushy, very relatable, respectful and knowledgable! We were just looking... It just felt right to buy! More

by TPANNULLO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Wilson, Matthew Colon, Trevor Brennan
Aug 27, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for the kind feedback, we appreciate your business!

August 25, 2020

They didn't want do my tire rotacion On my jeep really sad about that. they told me I didn't need it when in reality I do need it . More

by JCANO88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Ryerson
Aug 25, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're sorry that you had a negative service experience! Our team is dedicated to providing excellent service and provide recommendations for your vehicle, if there has been an error or miscommunication regarding the work that needs to be done on your vehicle, please contact our Service Manager immediately to have this investigated at rfederico@ramseychryslerjeep.com. Thank you.

August 24, 2020

Mark fully explained what was needed and kept me informed of the progress. He called to obtain necessary insurance approval for the parts He was exemplary More

by pauljharlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
Aug 25, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing this with us, we appreciate the kind review!

August 21, 2020

The people in service were nice and fixed my car - My only dissatisfaction was that I had to leave my car overnight because the part had to be ord More

by MDNESTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
Aug 21, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for choosing us for your service needs, we're glad you had a positive experience with our team!

August 21, 2020

Jim was on top of his job, kept me informed on an additional item jeep needed and delivered on time. I will continue to use Ramsey. More

by wtdBillt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ryerson
Aug 24, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing! We appreciate the great feedback!

August 21, 2020

It was relatively easy to schedule an appointment online. And the staff was extremely helpful and considerate. Especially due to the waiting room being closed they were plenty of lounge chairs to wa More

by Walt F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Afram
Aug 24, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you Walt, we're glad to see you had a great experience with our Service Department!

August 21, 2020

Had the car I wanted in stock, dealership is spacious and clean. Parking is easy, and they do a lot of the legwork to close a deal. More

by AcuraRDXfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Wilson, Matthew Colon, Trevor Brennan
Aug 21, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing, we appreciate you choosing Ramsey!

August 20, 2020

I had a wonderful sales experience with Ryan Murphy. Most of our sales interaction was via text and Ryan was responsive, informative, and easy to work with. He did a great job! More

by tstern7
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Trevor Brennan, Ryan Murphy
Aug 20, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for letting us know, we appreciate the kind feedback!

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