Ramsey Chrysler Jeep Dodge

Can’t say enough about Ramsey Chrysler Jeep. Anthony Panzarella was phenomenal. Got the Grand Cherokee I wanted at a great price. Awesome!! Thanks again!! Panzarella was phenomenal. Got the Grand Cherokee I wanted at a great price. Awesome!! Thanks again!! More

Zero Stars - RUN DON’T WALK TO ANOTHER DEALERSHIP!!! Worst costumer service I have ever experienced at a car dealership. Their communications are absolutely horrendous. I purchased pre-owned truck from Worst costumer service I have ever experienced at a car dealership. Their communications are absolutely horrendous. I purchased pre-owned truck from Ramsey Dodge back on May 7, 2020; so understandably due to coronavirus there would be delay in getting title and registration through Motor Vehicle Commission. So, I waited until first week of August to reach out to check on progress of registration. During August and September I called, emailed, chatted online and responded to texts I received from Ramsey staff multiple times. At various times they said they would check, someone would get back to me and confirmed a ‘good’ phone number to contact me. Nothing. Finally on September 24, 2020, upon calling them again, I was told it’s here. So I asked them to mail the registration to me. I was told they don’t like to do that; I needed to pick it up. Maybe they are not aware, but Motor Vehicle Commissions mail registrations and driver’s licenses everyday. So on September 25, 2020, I went to the dealership to get registration. Upon being given registration, I checked date code for when it was processed by NJ MVC; I found it was processed on July 13, 2020. Also in envelope was a check from dealership with refund for an overpayment of registration fees, the check was dated July 14, 2020. When asked why no one at dealership could pick up a phone, call, text, email me and let me know registration has been there since middle of July. The sales person asked how I knew it had been here that long. I showed her date code on registration and maybe she should have noticed date on check. She said she would let them know. Whoever them is? I’m still waiting for them to respond to me about problem from when I purchased truck. That appears to be their way of dealing with things, just stop responding to you after they get the sale. UNSATISFIED COSTUMER. WOULD NOT RECOMMEND TO ANYONE. FIND ANOTHER DEALERSHIP!!! Since I have sent emails to general sales, used car sales and Internet sales managers in the past without any responses, that’s useless; I have decided to use a more public forum. More

Done before they said it would be. Very accommodating. Chris battaglia was excellent in communicating the status and what was done. Will be back for any services I need. Chris battaglia was excellent in communicating the status and what was done. Will be back for any services I need. More

Robbie was our sales person and was wonderful to work with. he was incredibly professional, respectful, patient, knowledgable, friendly, personable, and made the experience positive and less stressful fo with. he was incredibly professional, respectful, patient, knowledgable, friendly, personable, and made the experience positive and less stressful for my husband and I. I would absolutely recommend him and the dealership to any of our friends or family and we will be sure to work with him in the future. he is a testament to the quality of the dealership and I can’t say enough positive things about him! we also worked with Mikey who showed us the features of the car and he was wonderful and went above and beyond as well. More

Good, Mark was extremely professional and courteous. I only wish the wait could have been shorter. I waited about two hours, but I had to get it done. only wish the wait could have been shorter. I waited about two hours, but I had to get it done. More

The sales rep Joe was very good to work with. Did not think I was going to walk out with a new car but did it within 90 minutes. think I was going to walk out with a new car but did it within 90 minutes. More

Rob Battle at Ramsey Jeep Dodge was fantastic. He had me in and out lighting fast and went out of his way to help me get exactly what I was looking for at the price point I needed to stay at. in and out lighting fast and went out of his way to help me get exactly what I was looking for at the price point I needed to stay at. More

Best experience I’ve ever had at any dealership when looking for a new vehicle. Will recommend friends and family to this place for sure. looking for a new vehicle. Will recommend friends and family to this place for sure. More

Best CJD Dealer in New Jersey bar none!! The whole selection and purchase process was a pleasure. Dani is awesome! overall a great experience. We are customers for life. selection and purchase process was a pleasure. Dani is awesome! overall a great experience. We are customers for life. More

The Ramsey Jeep Dodge Ram team really did everything in their power to get me into the car I wanted, at the right price! Thank you! their power to get me into the car I wanted, at the right price! Thank you! More