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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,003 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,003 Reviews of Ramsey Chrysler Jeep Dodge

October 01, 2020

Very happy with Mabel’s handling of getting my daughter into her first car. Did not understand why other salespeople were dressed like frat boys in shorts. More

by NJBOXREF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mabel
Oct 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for your feedback! We're glad Mabel gave you a great experience, and we will definitely be addressing the other issue you mentioned.

October 01, 2020

Just got a new jgc limited I had a good experience with the dealer very professional and on point my salesman Ryan Murphy very dedicated and polite and professional highly recommended great experience More

by M.DULAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Trevor Brennan, Ryan Murphy
Oct 01, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much for sharing, we're glad you had a great experience!

September 30, 2020

My experience with Ramsey was levels above my experience with the Little Falls location years ago. The professionalism of this dealership is much appreciated. I will recommend Ramsey to family and friends. More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Delemos
Oct 01, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're so glad to see this! Thank you for the great feedback!

September 29, 2020

Smooth and professionalThank you Ramsey Chrysler Jeep Smooth and professional Thank you Ramsey Chrysler Jeep Dodge. Highly recommend! Deal was done over the phone, went in the same day to sign More

by BLUDOLCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Phil Enright, Trevor Brennan, Danielle Leghorn
Sep 30, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much, we appreciate the great feedback!

September 29, 2020

They didn't seem at all uneasy with a woman asking about a performance car. Alex looked at my trade then showed me the car that I had found on-line. I got a test "ride" with a sales manager, Phil that total More

by Mari with an I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey, the tech guy, Phil Enright, Alex Delemos
Sep 30, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for choosing Ramsey!! We hope you enjoy your new Charger!

September 29, 2020

My sales advisor Anthony Pazarella was very helpful in showing me my options and getting me the Grand Cherokee I decided on quickly and easily without pressure. More

by GREGG01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty Butler, Anthony Panzarella
Sep 30, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing! We're happy Anthony gave you a great experience!

September 29, 2020

Dropped Jeep off on Thursday for scheduled apt. Called Saturday for update, was told the car won’t be seen until atleast Monday. I live out of state so my car never got looked at. Customer service not gre More

by Jeep123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monty Butler, Joan Murphy, Joey Messina
Sep 30, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry that you had this experience with us. We are unable to look you up by your screen name. If you wouldn't mind reaching our to our Service Manager, Ron Federico, he would be happy to assist you personally. rfederico@ramseychryslerjeep.com.

September 29, 2020

We brought the car in for service for lube and oil filter change and was told after the service that our courtesy oil changes had expired in May 2020. During the pandemic and they were not honoring them. T More

by Mks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joan Murphy
Sep 30, 2020 -

Ramsey Chrysler Jeep Dodge responded

Hello, our Service Manager, Ron Federico, would like to help you with this. Please reply privately with your contact info, or you may contact him directly at rfederico@ramseychryslerjeep.com. Thank you for bringing this to our attention.

September 29, 2020

Watch out If your car is out of warranty, they will propose work that doesn’t need to be done. When I asked why they said we needed a full brake job considering one had been done only two months prior, More

by PAUL.APPELGREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joan Murphy
Sep 30, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry that you feel this way, Paul. Warranty or not, we absolutely do not recommend unnecessary work. It's our job to simply point out when there is a potential issue. It's always the customer's choice to do the suggested service or not. We hope you will return to us in the future for a more positive experience.

September 28, 2020

Alex made my remote car leasing experience fast and easy. We spoke on the phone and the deal was done!! I would highly recommend Alex!! More

by Amgmedia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Delemos
Sep 28, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for letting us know, we're glad you had a great experience!

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