Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,003 Reviews of Ramsey Chrysler Jeep Dodge
Disappointed, misleading, and charged for service wasn’t done waited for 7 weeks and problem wasn’t fixed, Kept hearing excuses and finally had to take the car somewhere else .never again done waited for 7 weeks and problem wasn’t fixed, Kept hearing excuses and finally had to take the car somewhere else .never again More
I didn't have to wait around. Daniel did everything he could to make sure I got the best price and I was able to return a leased vehicle and drive off in a new one in a couple of hours. could to make sure I got the best price and I was able to return a leased vehicle and drive off in a new one in a couple of hours. More
Joey is the man. I’ll be back. Made my experience fast and painless. He didn’t give the the typical salesman BS. Got the sale and made It happen fast and painless. He didn’t give the the typical salesman BS. Got the sale and made It happen fast More
Fast service. Upon arrival, I was greeted and told where to go. It was my first time and the workers made sure I knew where to go. I was attended quickly, was told about a recall, and had my vehicle service to go. It was my first time and the workers made sure I knew where to go. I was attended quickly, was told about a recall, and had my vehicle serviced rapidly. More
The service team prioritized safety, which is obviously crucial during a pandemic. The team members I dealt with were friendly, professional, and a pleasure to deal with. Thanks! crucial during a pandemic. The team members I dealt with were friendly, professional, and a pleasure to deal with. Thanks! More
Awesome experience!!! I truly appreciate the Greg Wilson and whole the sales team. I will be back in when I’m ready to turn in this lease for another. and whole the sales team. I will be back in when I’m ready to turn in this lease for another. More
Waited three weeks for an oil change appointment. Had a 10 o’clock appointment for a roughly 1/2 hour oil change. Went for a 1.5 hour walk only to come back and find out it hadn’t been started yet. At that 10 o’clock appointment for a roughly 1/2 hour oil change. Went for a 1.5 hour walk only to come back and find out it hadn’t been started yet. At that time I was told it was in and would be done shortly. I walked around the building, found the car which was NOT in yet. After another half hour waiting, I took my keys and left with no service done. It was a waste of three weeks and two hours to get nothing done boy to mention being lied to about the status. I will never return and hope this helps other people avoid Ramsey Jeep as well. More
Poor phone customer service, short on details when trying to set up appointments or provide details on service. Serviced car wasn’t fixed properly. Patched tire was flat two days after service. Brought car b to set up appointments or provide details on service. Serviced car wasn’t fixed properly. Patched tire was flat two days after service. Brought car back second time, didn’t look at car day of second appointment, no phone call providing update that service would be following day. Looking like 3 days of catering my schedule to if/when service team can get to it. Would think, after not fixing properly first time around team would prioritize issue. Definitely not the case! Wouldn’t bring my car back after a few horrible service experiences. Final straw More
Sales department is amazing. Service department has the most rude and abnoxious personnel I have ever met. I was told my vehicle would take 2 days at the most to repair when I called a week later I was tol most rude and abnoxious personnel I have ever met. I was told my vehicle would take 2 days at the most to repair when I called a week later I was told you wanted repaired right don’t you it takes time More