Back

Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,003 Reviews

1555 Route 17 South

Ramsey, NJ

07446

Directions

By Type

2,003 Reviews of Ramsey Chrysler Jeep Dodge

November 16, 2020

Disappointed, misleading, and charged for service wasn’t done waited for 7 weeks and problem wasn’t fixed, Kept hearing excuses and finally had to take the car somewhere else .never again More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Simpson
Nov 17, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry to see this Ray. If you have any questions or comments about the service your received, please reach out to our Service Manager, Ron Federico at rfederico@ramseychryslerjeep.com. Thank you.

November 13, 2020

I didn't have to wait around. Daniel did everything he could to make sure I got the best price and I was able to return a leased vehicle and drive off in a new one in a couple of hours. More

by joesuemcg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Trevor Brennan, Daniel Laguerre , Frank Carbone
Nov 13, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much for sharing!!

November 13, 2020

Joey is the man. I’ll be back. Made my experience fast and painless. He didn’t give the the typical salesman BS. Got the sale and made It happen fast More

by RJB824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Trevor Brennan, Joey Messina, Frank Carbone
Nov 13, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're glad you had a 5-star experience!

November 12, 2020

Joan was great. She was very polite and got me in and out of there. The best service I've received from that service department More

by CHAN.ANTHONY162
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Murphy
Nov 12, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

November 12, 2020

Fast service. Upon arrival, I was greeted and told where to go. It was my first time and the workers made sure I knew where to go. I was attended quickly, was told about a recall, and had my vehicle service More

by ARMANDO_ARELLANO96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Afram, Chris Battaglia
Nov 13, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

November 11, 2020

The service team prioritized safety, which is obviously crucial during a pandemic. The team members I dealt with were friendly, professional, and a pleasure to deal with. Thanks! More

by zacharye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Murphy
Nov 12, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for the great feedback! We appreciate it and we're happy your service visit went smoothly.

November 11, 2020

Awesome experience!!! I truly appreciate the Greg Wilson and whole the sales team. I will be back in when I’m ready to turn in this lease for another. More

by JAYDRIS15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Wilson
Nov 12, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks for sharing your experience with us, we're glad it was a great one!

November 11, 2020

Waited three weeks for an oil change appointment. Had a 10 o’clock appointment for a roughly 1/2 hour oil change. Went for a 1.5 hour walk only to come back and find out it hadn’t been started yet. At that More

by Koch1024
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Federico, Joan Murphy, Jim Ryerson, Chris Afram, Mark Simpson, Chris Battaglia
Nov 12, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry that you had this experience in our Service Department. We apologize for the long wait and there is no excuse for the lack of communication you encountered. We hope that you will give us another chance to earn your business. Our Service Manager is available if you'd like to reach out to him directly with any further concerns - rfederico@ramseychryslerjeep.com.

November 10, 2020

Poor phone customer service, short on details when trying to set up appointments or provide details on service. Serviced car wasn’t fixed properly. Patched tire was flat two days after service. Brought car b More

by Tfthompson33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Ryerson, Chris Afram
Nov 12, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry that you had this experience with our Service Department. Our Manager will be reaching out to you personally, Thank you for bringing this to our attention.

November 10, 2020

Sales department is amazing. Service department has the most rude and abnoxious personnel I have ever met. I was told my vehicle would take 2 days at the most to repair when I called a week later I was tol More

by U2RON57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Panzarella, Chris Battaglia
Nov 10, 2020 -

Ramsey Chrysler Jeep Dodge responded

Hello, we're very sorry to see that you had a problem with our Service Department. Your comments have been forwarded to our Service Manager to investigate what happened. If you wouldn't mind replying privately with your real name, it would make it easier for us to look you up in our system. Thank you.

...
46
...