Ramsey Chrysler Jeep Dodge

Miserable experience. First, I called well in advance and told them I was calling about one specific vehicle. I explained I was driving pretty far to go see it, and just wanted confirmation it was still and told them I was calling about one specific vehicle. I explained I was driving pretty far to go see it, and just wanted confirmation it was still on the lot. They wouldn't tell me. Then I made an appointment to go see it later in the day. When I arrived, it was about an hour until I saw the car because they actually had it at some storage lot. This meant I had to go get in a random car with the salesman (against COVID protocols) and drive to the other lot. The car was blocked in by other vehicles so I couldn't test drive it. Later, the salesman and manager were confrontational when I told them I had a better offer from another dealership. They basically called me a liar and asked for proof, which I had. Then they wanted to look through my phone. It was honestly weird. I absolutely would have gone elsewhere, expect my lease was expiring and they were the only dealership that had the exact model I wanted. Next, a few days after purchase, they called to tell me I had to drive all the way back out there because they had made some typos on my contract, so they needed me to sign again. It seemed very shady. Now, My agreement with them included DMV fees and everything else within my down payment. Now they just called to tell me my plates are in...and I owe an extra $25 because the vehicle weighed more than expected for the plates or something like that. Classic shady salesmanship. I absolutely will never go to this dealership again. More

Joan is a professional and competent representative who explained everything clearly and succinctly. I have dealt with her in the past and she has always told me what needs to be done and why. explained everything clearly and succinctly. I have dealt with her in the past and she has always told me what needs to be done and why. More

I was pleasantly greeted by Jim when I arrived. He inquired about my reason for bringing in my vehicle for service and assisted me with registering for service. He gave an estimate of my bill and info inquired about my reason for bringing in my vehicle for service and assisted me with registering for service. He gave an estimate of my bill and informed me he would call me with an update which he did. My vehicle was serviced and washed which I really appreciated. I was also given discounts on the finally price for what was done on my vehicle. The reason I did not give five stars is because I had an appointment for 9 am but my vehicle was not done until around 5pm and there was no shuttle service for me to use so I ended up paying for Uber to and from my job to drop off and pick up the vehicle. More

I have been in a few dealers and i have never felt so confortable and happy as i did at Ramsey Chrysler. They are the best of all. Moreover, Gregory wilson was understanding, professional, and a very goo confortable and happy as i did at Ramsey Chrysler. They are the best of all. Moreover, Gregory wilson was understanding, professional, and a very good person. More

they kept my car for almost two weeks with no update. I they kept my car for almost two weeks with no update. I had to call 3 times. Frustrating experience but ask for John for help they kept my car for almost two weeks with no update. I had to call 3 times. Frustrating experience but ask for John for help More

Henry was extremely helpful and informative. He made the process super simple and painless! Walked in for info on a pre-owned Compass (thought it’d be cheaper). Walked out with a 2021 Compass in the exact c process super simple and painless! Walked in for info on a pre-owned Compass (thought it’d be cheaper). Walked out with a 2021 Compass in the exact color and line I wanted. Henry was the best car buying coach. I am so happy with my experience. Can’t recommend this dealership enough! Big plus: Ramsey, the rabbit. More

Great experience. Joe was very helpful and professional. Appreciate the accommodation to bring my old car to my residence. Great car and great overall experience. Appreciate the accommodation to bring my old car to my residence. Great car and great overall experience. More

Gregory is the Best!! He helped us through the entire process of our purchase. Thank you so much! We greatly appreciate all your help and time! process of our purchase. Thank you so much! We greatly appreciate all your help and time! More

I had a good experience with the salesman, Joe Messina and the delivery consultant Michael Canfora. I was pushed to buy an extended warranty and not sure I needed it. and the delivery consultant Michael Canfora. I was pushed to buy an extended warranty and not sure I needed it. More

Very courteous very helpful one had an issue they helped out to get approved The sales person was helpful and knowledgeable for any questions we askedSales ManagerPhilWas super well we had a problem and wor out to get approved The sales person was helpful and knowledgeable for any questions we askedSales ManagerPhilWas super well we had a problem and work with us More