Ramsey Chrysler Jeep Dodge

I think they can do better Bought a Jeep Grand Cherokee from this dealer in January 2015. Took a big chunk of my Saturday - arrived at 10am for a test drive, left at 3:30 pm in Bought a Jeep Grand Cherokee from this dealer in January 2015. Took a big chunk of my Saturday - arrived at 10am for a test drive, left at 3:30 pm in my new vehicle - but they got the job done. That's how I would chatargorize the experience, it was average, but they got the jobe done. Nothing offensive or unduly pressuring. I feel that I got a fair price, and they were respectful. More

My First Jeep! My first Jeep buying experience was above and beyond what I could have expected. I was ending my first lease with negative feelings about the process My first Jeep buying experience was above and beyond what I could have expected. I was ending my first lease with negative feelings about the process. Thanks to Frank's attentiveness and knowledge I ended up with the Jeep of my dreams. More

Such an easy and amazing experience Talk about an amazing experience. I worked with Mike Kurtz to lease my new 2015 Jeep Cherokee and it was possibly the best experience I've had within Talk about an amazing experience. I worked with Mike Kurtz to lease my new 2015 Jeep Cherokee and it was possibly the best experience I've had withing buying/leasing a car. Worked with him over the phone and via emails and he was able to track down the car I wanted and get the a price that beat all of the other dealerships that I had been trying to work with. I would recommend this dealership to anyone who is looking for a Chrysler, Dodge or Jeep. Older building and a little tricky to get to, but everything else was great. Thank you Mike! More

Two for two Second vehicle purchased from here, third in the auto group. Absolute best experience and price around!! Straight forward and easy to work with. Do Second vehicle purchased from here, third in the auto group. Absolute best experience and price around!! Straight forward and easy to work with. Don't waste your time going anywhere else. More

Refreshing Experience The Overall experience was very good. There was no running around back and forth. I asked for the number to beat on the vehicle of my choice. They The Overall experience was very good. There was no running around back and forth. I asked for the number to beat on the vehicle of my choice. They were able to beat and the deal was made in less than 1/2 an hour. Of course the paper work take their own course. but throughout that time the experience was very pleasant. I would strongly recommend visiting this dealership and specifically the sale lady Ms. Jennifer Attilio and her her associate Reagan. More

Great Experience I had a negative experience with Ramsey Dodge/Jeep several years ago, so I was very hesitant to visit them again. I went out of convenience due to the I had a negative experience with Ramsey Dodge/Jeep several years ago, so I was very hesitant to visit them again. I went out of convenience due to the location. It turns out the dealership has cleaned up its act. I had a surreal car buying experience dealing with Michael Kurtz - he is not a pushy salesman in the least bit. We sat down, talked like gentlemen; I told him what kind of deal another dealership had offered me on a Durango Limited, and he worked with his managers to offer me a great price on a new Durango Citadel. His managers, and the finance department were also very helpful in coming to an agreement. I left my current vehicle there for service (two recalls) overnight , and the car was completed early the very next morning. So I am also impressed with their new and improved service department. I am very pleased with the vehicle, and could not be happier regarding the service I received from Michael Kurtz and Ramsey Dodge. I am not sure if management has changed there in the last few years, but this was an amazing car-buying experience. More

Dodge Ram Overall experience was very smooth and enjoyable. I went looking for a new Dodge Ram 1500 Big Horn pickup on Friday, talked to Steve Ippolito (salesma Overall experience was very smooth and enjoyable. I went looking for a new Dodge Ram 1500 Big Horn pickup on Friday, talked to Steve Ippolito (salesman), on Monday and picked up my new truck on Thursday. The only delay was waiting for my bank for the balance on my old truck loan for the trade in. I would recommend this dealership, and my salesman, to anyone looking to purchase or lease a new vehicle. More

Awful experience all around, Sales and Service. Never again! I purchased a used Chrysler Town & Country from there just over 2 years ago. Me and my wife were told that they have loaner cars, which was an attract I purchased a used Chrysler Town & Country from there just over 2 years ago. Me and my wife were told that they have loaner cars, which was an attractive feature, so we purchased it that day. Well, I drove to work, it rained that night, and when I get in to go home, I find out the interior is soaking wet, and then the check engine light goes on!! I brought it to the dealership that Monday, and Service nonchalantly said, yeah, the rails need to be cleaned out. No apologies, or anything for the inconvenience. The check engine light, they said they just started it about 30 times and then it went off. Really?? Wasting my starter and not actually fixing this issue? I still have this same problem 2+ years later! A week and a half later, I brought it back due to vibrating brakes, car pulling to the right and change engine oil light came on. Service then told me that most roads aren't actually flat, so it may pull one way or another. Again, REALLY? I've been driving for over 20 years, I think I know when the alignment is off! They supposedly changed the oil, and adjusted the brakes, only to find out at my regular oil change place, which I've been going to for 20+ years, on the next scheduled oil change 3k later, told me the oil was really black!! I brought it back to the dealership for more brake issues and the black oil, and told them there was no way they changed the oil when they said they supposedly did and whatever they did last time to fix the brakes, did not work either as it was still vibrating. The service rep's response was, that some vehicles need oil changes more frequently. Seriously?? I've change oil on thousands of cars, and not one I've ever taken care of, did it have to be done more frequently than 3k miles. Manufacturers recommendations are generally 7,500 miles, but generally everyone changes it every 3k obviously. This, with only putting on 3,500 miles on the car!! When I asked about getting a loaner car until they fixed the issues, they told me it would be 2 weeks before one was available! Once again, REALLY?? Altogether, I brought the car there 4 times to fix things on a Pre-Certified car, and they only documented 1 previous time that I was there. Think they were trying to get around the Lemon Law? All in all, the salesman was awful, service department was awful, service management were awful. I will never go back to that place again. I have since found another dealership that is complete opposite of Ramsey, which is in Rockland county on route 304. Service is great, they are attentive, pencil you in on last second repairs when they can, and extremely courteous. More

Exceptional Salesperson I came to this dealership specifically for a used car for my son that was listed online. We made the deal with Jennifer and she was exceptionally acco I came to this dealership specifically for a used car for my son that was listed online. We made the deal with Jennifer and she was exceptionally accommodating to our concerns and making the deal work within our budget. She was professional and courteous to us throughout the process. I would highly recommend this dealership and work with Jennifer for your next new or used vehicle. More

BAD SERVICE THIEF'S WORKING THERE I HAD MY TRUCK FOR SERVICE AT THAT PLACE. MY CAR HAD TO STAY THERE FOR COUPLE DAYS. WHEN I PICKED UP MY TRUCK ON MONDAY COUPLE OF MY CONTRACTING TOOLS I HAD MY TRUCK FOR SERVICE AT THAT PLACE. MY CAR HAD TO STAY THERE FOR COUPLE DAYS. WHEN I PICKED UP MY TRUCK ON MONDAY COUPLE OF MY CONTRACTING TOOLS WAS GONE. THE ANSWER FORM THE MANAGER WAS THAT THEY DON'T HAVE CAMERAS AND IT IS NOT THEIR PROBLEM. THEY HAVE THIEF'S WORKING THERE I WOULD STAY AWAY FROM THEIR SHOP THEEEEEEEEEEEEEEEFFFFFFFFFFFFFFFFFSSSSS More